Page 529 – Support | Kriesi.at – Premium WordPress Themes

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June 18, 2019 at 4:17 pm in reply to: Flags are not shown #1111346

Victoria
Inactive Moderator

Hi transformmedia,

Please try the solution posted here
https://kriesi.at/support/topic/add-flags-to-the-menubar/

Best regards,
Victoria

June 18, 2019 at 4:14 pm in reply to: Enfold Contact From conversion tracking. Identifying forms #1111345

Victoria
Inactive Moderator

Hi Andrius,

Best regards,
Victoria

June 18, 2019 at 4:07 pm in reply to: Footer complete Black full width #1111341

Victoria
Inactive Moderator

Hi Heiko,

Please have a look at our docs on how to configure the footer

Footer

If you need further assistance please let us know.
Best regards,
Victoria

June 18, 2019 at 4:03 pm in reply to: Woocommerce Bookings option to display calendar on click not working properly #1111338

Victoria
Inactive Moderator

Hi dgvicario,

This form is created in the bookings plugin, you need to configure it there.
You can check the docs here

WooCommerce Bookings Calendar CSS Style Elements

woocommerce.com/document/<a href="https://automattic.pxf.io/y2XdbN/" target="_blank" rel="nofollow">woocommerce</a>-bookings-calendar-css-style-elements/embed/#?secret=lX0vOxMlC5" data-secret="lX0vOxMlC5" width="600" height="338" title="“<a href="https://automattic.pxf.io/y2XdbN/" target="_blank" rel="nofollow">WooCommerce</a> Bookings Calendar CSS Style Elements” — <a href="https://automattic.pxf.io/y2XdbN/" target="_blank" rel="nofollow">WooCommerce</a> Docs" frameborder="0" marginwidth="0" marginheight="0" scrolling="no">

Bookings Templates

woocommerce.com/document/bookings-templates/embed/#?secret=Vu8wzLVqSi" data-secret="Vu8wzLVqSi" width="600" height="338" title="“Bookings Templates” — <a href="https://automattic.pxf.io/y2XdbN/" target="_blank" rel="nofollow">WooCommerce</a> Docs" frameborder="0" marginwidth="0" marginheight="0" scrolling="no">

Best regards,
Victoria

June 18, 2019 at 3:54 pm in reply to: Understanding Code that Displays Woocommerce Products #1111334

Victoria
Inactive Moderator

Hey JZNAMZ,

Could you please attach a mockup of what you’re trying to achieve?

Here are our docs for you

Shop

woocommerce-shop/embed/#?secret=xo38kodgkB" data-secret="xo38kodgkB" width="600" height="338" title="“Shop” — Enfold Documentation" frameborder="0" marginwidth="0" marginheight="0" scrolling="no">

Best regards,
Victoria

June 18, 2019 at 3:50 pm in reply to: warning #1111333

Victoria
Inactive Moderator

Hi justvea,

This font on the contact page does not seem to have the lighter version. You need to choose the one that has and maybe upload the font of your choice in the lighter version. The same applies to the footer.

Best regards,
Victoria

June 18, 2019 at 3:43 pm in reply to: Mansory gallery changes the "color" of pictures #1111331

Victoria
Inactive Moderator

Hi Cloaker,

Could you please attach some screenshots of the issue on your end?

Could you please clear the cache, check again and get back to us.

Best regards,
Victoria

June 18, 2019 at 11:33 am in reply to: Enfold Theme…read more option is not working at all #1111268

Victoria
Inactive Moderator

Hi theslym,

The read more link will apply if you use the classic editor to build posts, but with the Advanced Layout Builder you need to add the link manually since the setting of the WordPress will not apply to it. It is not a bug, it is built to work like that.

And so the plugin cannot really apply to the Advanced Layout Builder functionality.

Best regards,
Victoria

June 18, 2019 at 11:11 am in reply to: Full width image with search inside #1111263

Victoria
Inactive Moderator

Hi theslym,

Ok, thank you, I see now the website, I must have skipped the link in the other reply. Enfold is built responsive, but if some parts are not working for you we can help you adjust them. You need to be more specific about the screen sizes and the elements that need to be adjusted.

Could you please attach some screenshots of the issue?

Best regards,
Victoria

June 18, 2019 at 11:07 am in reply to: Trouble with fixing responsive menu after update #1111260
Victoria
Inactive Moderator
Hi webmasterynl,

Please try the following css instead:
```
@media only screen and (max-width: 990px) and (min-width: 480px) {
  .html_header_top.html_logo_center .logo {
      left: 50%;
      -webkit-transform: translate(-65%, 0);
      -ms-transform: translate(-65%, 0);
      transform: translate(-65%, 0);
  }
}

@media only screen and (max-width: 767px) {
  .responsive .logo img {
    width: 70%;
  }
}
```
Best regards,
Victoria
June 16, 2019 at 6:41 pm in reply to: Site Broke #1110856

Victoria
Inactive Moderator

Hey RazielRZ,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

June 16, 2019 at 6:38 pm in reply to: Problem with Advanced Avia Editor and products #1110854

Victoria
Inactive Moderator

Hi neotronics,

If you don’t need it anymore, you can disable it.

Best regards,
Victoria

June 16, 2019 at 6:37 pm in reply to: Bilder #1110852

Victoria
Inactive Moderator

Hey frosch178,

Here are some links that can help you
https://www.wpsuperstars.net/wordpress-media-library/
https://colorlib.com/wp/wordpress-media-library-management-plugins/

If you need further assistance please let us know.
Best regards,
Victoria

June 16, 2019 at 6:36 pm in reply to: Alt Text bei Bildern #1110850

Victoria
Inactive Moderator

Hi frosch178,

Best regards,
Victoria

June 16, 2019 at 6:34 pm in reply to: Enfold Masonry removes tags #1110848

Victoria
Inactive Moderator

Hey tguarente,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

June 16, 2019 at 6:30 pm in reply to: Masonry Gallery Gap – Desktop vs Mobile #1110847
Victoria
Inactive Moderator
Hi lagruga,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) and (min-width: 480px) {
  .responsive #top .av-masonry-entry {
      width: 52%;
  }
}
@media only screen and (min-width: 768px) and (max-width: 1024px) {
  .responsive #top .av-masonry-col-5 .av-masonry-entry {
      width: 30.9%;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
June 16, 2019 at 6:24 pm in reply to: Event Calendar Shortcodes not executing #1110845

Victoria
Inactive Moderator

Hey Michael9001,

Are you using the “Pro” version?
https://support.theeventscalendar.com/074168-Embedding-Calendar-Views-with-the-tribe_events-Shortcode

Best regards,
Victoria

June 16, 2019 at 6:16 pm in reply to: Current version of Enfold compatible with WordPress 5.2.1? #1110843

Victoria
Inactive Moderator

Hi gatehealing,

Ok, let us know when any 500 error comes up and copy the error text here, please.

Best regards,
Victoria

June 16, 2019 at 6:15 pm in reply to: Switch menu / polylang #1110841

Victoria
Inactive Moderator

Hi sitadi,

You might want to check here on how to set up the front page properly
https://polylang.pro/doc/

Best regards,
Victoria

June 16, 2019 at 6:05 pm in reply to: Input Box way too wide. #1110837

Victoria
Inactive Moderator

Hi kingwinUSA,

https://cl.ly/09d0ad45d074 Do you meant you want to add links here? Or in the footer columns?

Best regards,
Victoria

June 16, 2019 at 6:02 pm in reply to: Filtering without a shop? / Filterung ohne Shop? #1110836

Victoria
Inactive Moderator

Hi m_reiprich,

I am not seeing any filters either.

Could you please attach a mockup of what you’re trying to achieve?

https://cl.ly/20cdbc1d0383 Which are the filters?

Best regards,
Victoria

June 16, 2019 at 5:59 pm in reply to: Can I make the lightbox auto rotate? and trigger with single link? #1110833

Victoria
Inactive Moderator

Hi bethperkins,

Did you get it working with Guenni007’s suggestions or do you need more help?

Best regards,
Victoria

June 16, 2019 at 5:59 pm in reply to: Layerslider not working in header after update #1110831

Victoria
Inactive Moderator

Hi net-guru ,

Can you please make that account admin? We cannot really see anything like this, not even the Layer Slider.

Best regards,
Victoria

June 16, 2019 at 5:55 pm in reply to: Enfold Contact From conversion tracking. Identifying forms #1110830

Victoria
Inactive Moderator

Hi Andrius,

You need to check the MonsterInsights forums or docs on how to set up tracking then.

Best regards,
Victoria

June 16, 2019 at 5:54 pm in reply to: debug mode is not displayed. #1110829

Victoria
Inactive Moderator

Hi mansurijahir,

Best regards,
Victoria

June 16, 2019 at 5:50 pm in reply to: Medical Demo Not Importing #1110825

Victoria
Inactive Moderator

Hi nwolfman79,

Please have a look at this threads:
https://stackoverflow.com/questions/15693796/wordpress-database-error-mysql-server-has-gone-away-for-query
https://wordpress.org/support/topic/warning-mysqli_query-mysql-server-has-gone-away/

Best regards,
Victoria

June 16, 2019 at 5:46 pm in reply to: Hamburger Menu not showing up on mobile #1110824

Victoria
Inactive Moderator

Hi domainarchitect,

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Please pay attention to the Menu Swapper plugin.

Best regards,
Victoria

June 16, 2019 at 5:39 pm in reply to: Woocommerce Bookings option to display calendar on click not working properly #1110823

Victoria
Inactive Moderator

Hi dgvicario,

Yes, it is hard with everything in Spanish.

Best regards,
Victoria

June 16, 2019 at 5:34 pm in reply to: Link to a tab in a tabbed section #1110821

Victoria
Inactive Moderator

Hi ihf-eramstad,

Please refer to the solution posted here
https://kriesi.at/support/topic/link-to-tab-in-tab-section/

Best regards,
Victoria

June 16, 2019 at 5:29 pm in reply to: Heading display issue #1110820

Victoria
Inactive Moderator

Hi ihf-eramstad,

You need to edit tab content and set the content to display on top not in the middle as it is now.

If you need further assistance please let us know.
Best regards,
Victoria
Author

Posts

Viewing 30 posts - 15,841 through 15,870 (of 38,325 total)

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