Page 513 – Support | Kriesi.at – Premium WordPress Themes

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July 6, 2019 at 11:46 am in reply to: Sticky socket not on smaller device #1116237
Victoria
Inactive Moderator
Hi Niklas,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (min-width: 768px) {
  .post-type-archive-tribe_events #socket {
      width: 73vw;
  }
    .post-type-archive-tribe_events #main {
      min-height: 100vh;
  }
}
@media only screen and (max-width: 767px) {
  .post-type-archive-tribe_events #socket {
    width: 100%;
  }
  .post-type-archive-tribe_events #main {
    min-height: initial;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
July 6, 2019 at 11:37 am in reply to: Tab Section – backoground-image dimensions #1116236

Victoria
Inactive Moderator

Hi sunstudio,

Could you please give us a link to your website, we need more context to be able to help you.

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

July 4, 2019 at 9:17 pm in reply to: Cant update from Enfold 3.2.2 to 4.5.1 #1115915

Victoria
Inactive Moderator

Hey audurao,

Please try following the steps described below

problem update 4.5 failed

Best regards,
Victoria

July 4, 2019 at 9:15 pm in reply to: Menu in the socket slips a few pixels downwards #1115914

Victoria
Inactive Moderator

Hi Chris,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

July 4, 2019 at 9:15 pm in reply to: 2 different H1 style #1115912

Victoria
Inactive Moderator

Hi ICEMAN,

Could you please give us a link to your website, we need more context to be able to help you.

Please specify the elements that you’re referring to.

Best regards,
Victoria

July 4, 2019 at 9:14 pm in reply to: Changing comments to reviews in enfold theme #1115911

Victoria
Inactive Moderator

Hi simran1982,

I think it will make more sense to change templates other than using JavaScript, even though JavaScript seems to be a faster and easier way, it might get more complex in the future.

Best regards,
Victoria

July 4, 2019 at 9:00 pm in reply to: Logo in mobile menu #1115908

Victoria
Inactive Moderator

Hi mikehenze,

Thank you for sharing! :)

Best regards,
Victoria

July 4, 2019 at 8:58 pm in reply to: Website loading problem #1115905
Victoria
Inactive Moderator
Hey FayeMcC,

Could you please give us a link to your website, we need more context to be able to help you.

Can you please make a small screencast of the issue?

Best regards,
Victoria
- This reply was modified 6 years, 7 months ago by Victoria.
July 4, 2019 at 8:55 pm in reply to: Background Colour Missing from Animated Number on Mobile #1115903

Victoria
Inactive Moderator

Hi jonrouse,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

July 4, 2019 at 8:53 pm in reply to: php warning backup #1115902

Victoria
Inactive Moderator

Hi weasyweb2015,

Try to go to Enfold > Import/Export > Iconfont Manager, try to remove Font:flaticon.
Hope this helps.

Best regards,
Victoria

July 4, 2019 at 8:51 pm in reply to: Border between Logo and MainMenu #1115901

Victoria
Inactive Moderator

Hey MostWantedMedia,

Best regards,
Victoria

July 4, 2019 at 8:50 pm in reply to: Mobile: Pictures don't flush with section #1115900

Victoria
Inactive Moderator

Hey transformmedia,

What do you mean by “flush with its section”? Can you please explain a bit more?

Best regards,
Victoria

July 4, 2019 at 8:47 pm in reply to: HTML tags in manual blog excerpts #1115899

Victoria
Inactive Moderator

Hey Commodus76,

Please have a look at the following threads:

Masonry stripping HTML tags in excerpts

HTML markup in excerpt has been lost

Best regards,
Victoria

July 4, 2019 at 8:47 pm in reply to: HTML tags in manual blog excerpts #1115897

Victoria
Inactive Moderator

Hey Commodus76,

Please have a look at the following threads:

Masonry stripping HTML tags in excerpts

HTML markup in excerpt has been lost

Best regards,
Victoria

July 4, 2019 at 8:42 pm in reply to: Does the website use GoogleFonts #1115895

Victoria
Inactive Moderator

Hi Niklas,

I don’t see the code from here
https://kriesi.at/support/topic/disable-google-font-loading-via-google/
added in the functions.php.

Also, you have the header.php in your child theme, is it from the latest version?

Best regards,
Victoria

July 4, 2019 at 8:39 pm in reply to: Page Editor Not Loading for Certain Pages #1115894

Victoria
Inactive Moderator

Hi JoeSurf,

Can you please check server log for error?

Best regards,
Victoria

July 4, 2019 at 8:38 pm in reply to: THE BLOCKS OF TEXT DO NOT WORK CORRECTLY FOR PRODUCTS (WOOCOMMERCE) #1115893

Victoria
Inactive Moderator

Hi 2011apuchin,

Best regards,
Victoria

July 4, 2019 at 8:34 pm in reply to: Add custom share link to post page (resp. product detail page) #1115892

Victoria
Inactive Moderator

Hey Jakub,

Please have a look at our docs here:

Social Share Buttons

Best regards,
Victoria

July 4, 2019 at 8:32 pm in reply to: Breadcrumb path is wrong #1115891

Victoria
Inactive Moderator

Hey Kjersticordel,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

July 4, 2019 at 8:31 pm in reply to: Full width easy slider not working #1115890

Victoria
Inactive Moderator

Hi alinaz86,

Best regards,
Victoria

July 4, 2019 at 8:29 pm in reply to: Google Maps Not Functioning Properly #1115889

Victoria
Inactive Moderator

Hey soapboxstudio,

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Best regards,
Victoria

July 4, 2019 at 8:24 pm in reply to: Search box #1115885

Victoria
Inactive Moderator

Hi Henk,

Glad you got it working for you! :)

I am not aware of the plugin of the kind.

You can have a look at these links though:
https://www.wpbeginner.com/plugins/how-to-add-voice-search-to-your-wordpress-site/

How To Optimize Your WordPress Site for Voice Search in 2019?

If you need further assistance please let us know.

Best regards,
Victoria

July 4, 2019 at 8:19 pm in reply to: Blog posts displayed in Masonry element open up in new tab? #1115881
Victoria
Inactive Moderator
Hi bobfurgo,

Here is the code you can put in your funtions.php
```
function av_add_attribute() {
?>
	<script type="text/javascript">
		(function($) {
			$(window).load(function() {
				$('.home #av-masonry-1 .av-masonry-entry.isotope-item').attr('target', '_blank');
			});
		})(jQuery);
	</script>
<?php
}
add_action('wp_footer', 'av_add_attribute');
```
If you need further assistance please let us know.

Best regards,
Victoria
- This reply was modified 6 years, 7 months ago by Victoria.
July 4, 2019 at 8:13 pm in reply to: Hidden content – loads or doesn't load? #1115880

Victoria
Inactive Moderator

Hi ihf-eramstad,

Well, this will need some custom coding that we do not provide here, unfortunately.

If you need further assistance please let us know.
Best regards,
Victoria

July 4, 2019 at 8:12 pm in reply to: Responsive Not Working #1115879

Victoria
Inactive Moderator

Hi Bob,

Well, it can be changed with custom CSS.

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

July 4, 2019 at 8:11 pm in reply to: How to add new custom post type of masonry #1115876

Victoria
Inactive Moderator

Hey DROR,

Please have a look at the following threads:
https://kriesi.at/support/topic/custom-post-type-not-showing-in-the-portfolio-grid-or-masonry-elements/
https://kriesi.at/support/topic/masonry-blog-post-list-with-custom-post-type-and-custom-fields/

Best regards,
Victoria

July 4, 2019 at 8:08 pm in reply to: Blog-Module error #1115875

Victoria
Inactive Moderator

Hi emilconsor,

Can you please have the Appearance > Editor enabled?

Best regards,
Victoria

July 4, 2019 at 8:05 pm in reply to: Error manually link #1115874

Victoria
Inactive Moderator

Hi thaihand,

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Best regards,
Victoria

July 4, 2019 at 8:01 pm in reply to: How to insert a "read more" button? #1115873

Victoria
Inactive Moderator

Hi Martin,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

July 4, 2019 at 7:56 pm in reply to: Scaling for my website #1115870
Victoria
Inactive Moderator
Hi mirr,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 990px) {
  #header_main_alternate {
    display: none;
  }
  .av-main-nav li {
    float: right;
  }
  #top #header .av-main-nav > li > a {
    background-color: #fff;
}
}
```
If you need further assistance please let us know.

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 15,361 through 15,390 (of 38,325 total)

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