Page 49 – Support | Kriesi.at – Premium WordPress Themes

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January 26, 2021 at 11:34 pm in reply to: Child Theme not working with WordPress 5.6 #1275592

Victoria
Inactive Moderator

Hey Joe,

Could you please make a screencast of the issue?

Best regards,
Victoria

January 26, 2021 at 11:31 pm in reply to: Page save + preview page redirects to posts overview #1275591

Victoria
Inactive Moderator

Hey BenjaminSpeedtsberg,

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Best regards,
Victoria

January 26, 2021 at 11:30 pm in reply to: Sermons failed to be migrated after upgraded from Incarnation to Enfold #1275589

Victoria
Inactive Moderator

Hey Tom,

Unfortunately, this kind of migration is not the theme function, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

January 26, 2021 at 11:26 pm in reply to: Bullets dont center safari #1275587

Victoria
Inactive Moderator

Hey mrsecommerce,

Can you please disable CSS merging and clear old CSS files in the Theme options > Performance tab and see if the issue persists.

Best regards,
Victoria

January 26, 2021 at 11:21 pm in reply to: Don't work with Download Manager "Page Template" #1275586

Victoria
Inactive Moderator

Hi Oriol,

It works on my end, in Chrome on a Mac.

Could you please clear the cache, check again and get back to us.

Best regards,
Victoria

January 26, 2021 at 11:19 pm in reply to: Issue with Header Resizing Function after site move to new host #1275585

Victoria
Inactive Moderator

Hi WaldenDesign,

You need to check permissions on the uploads/2021/01 folder via FTP or cPanel and make it writeable.

Best regards,
Victoria

January 26, 2021 at 11:14 pm in reply to: Search Icon – header with the widgets on the left and right with the logo in the #1275584

Victoria
Inactive Moderator

Hi vbonora,

Please have a look at the following thread:
https://kriesi.at/support/topic/how-to-add-a-search-bar-in-the-top-header-area/#post-1179089

If you need further assistance please let us know.

Best regards,
Victoria

January 26, 2021 at 11:11 pm in reply to: Missed Schedule #1275582

Victoria
Inactive Moderator

Hey SandraSquires,

It is a general WordPress issue, not a theme issue. Here is an article for you:

how-to-fix-wordpress-missed-schedule

If you need further assistance please let us know.
Best regards,
Victoria

January 26, 2021 at 11:08 pm in reply to: Posts stange design after duplicating site #1275581

Victoria
Inactive Moderator

Hey MedialabEemland,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

January 26, 2021 at 11:06 pm in reply to: Add Xing social share button #1275579

Victoria
Inactive Moderator

Hi Thomas,

https://share.getcloudapp.com/8LukGeRq I added the code so Xing is there now, please check.

Best regards,
Victoria

January 26, 2021 at 11:01 pm in reply to: How to add copyright info to all images on website? #1275577

Victoria
Inactive Moderator

Hi connect4consulting,

It is interesting. I do not have the credit field, I have only the copyright field. I am running WordPress 5.6. Which version of WordPress are you running? It can be added by some plugins.

Best regards,
Victoria

January 25, 2021 at 12:04 pm in reply to: Adding border to the Products slider ? #1275235
Victoria
Inactive Moderator
Hi AlainTernet,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.home .avia-content-slider .av_one_fifth {
  border: dotted #ccc 1px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 25, 2021 at 12:01 pm in reply to: Problems after updating WordPress, Themes and Plugin…. #1275234
Victoria
Inactive Moderator
Hi AlainTernet,

I wrote about #3 in private.

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top h2.woocommerce-loop-product__title {
    text-transform: none;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 25, 2021 at 11:58 am in reply to: unable to Eliminate Render-Blocking Resources #1275232

Victoria
Inactive Moderator

Hi laptophobo,

It looks like the Wp Rokcet has more options for what you need, so you might want to switch to it. Here are some more plugins for you to consider too:

The easiest way to make your WordPress faster & more scalable

Best regards,
Victoria

January 25, 2021 at 11:46 am in reply to: How it's called buttoncolour or txt on button- colour at blogpage #1275229

Victoria
Inactive Moderator

Hey jgooiker,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

January 25, 2021 at 11:45 am in reply to: SEO – H1 WooCommerce Product Category Page has tags inserted #1275228

Victoria
Inactive Moderator

Hi nickamis,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

January 25, 2021 at 11:44 am in reply to: Cookie message style #1275225

Victoria
Inactive Moderator

Hi jgooiker,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

January 24, 2021 at 5:36 pm in reply to: Unable to login to the admin page / #1275107

Victoria
Inactive Moderator

Hey Emmanuel,

This is not the theme issue, your WordPress can be hacked (hopefully not).

Here are the things that you can do to fix it:

Can’t Access WP-Admin? 8 Solutions That Always Work

If you need further assistance please let us know.
Best regards,
Victoria

January 24, 2021 at 5:35 pm in reply to: Expand Avia Layout Builder Button Missing #1275106

Victoria
Inactive Moderator

Hi Sujohn,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

January 24, 2021 at 5:34 pm in reply to: How to add copyright info to all images on website? #1275104

Victoria
Inactive Moderator

Hi connect4consulting,

Well, Enfold does not show that field on all its Advanced Layout Builder elements. Probably, only in the gallery and images.

Here are some threads about it:
https://kriesi.at/support/topic/copyright-option-for-images/

How to use the image copyright info within a Enfold Gallery

Best regards,
Victoria

January 24, 2021 at 5:31 pm in reply to: Unable to update template enfold #1275103

Victoria
Inactive Moderator

Hey tomcusters,

Here are the docs for you:

Theme Registration

If you need further assistance please let us know.
Best regards,
Victoria

January 24, 2021 at 5:30 pm in reply to: URGENT: Mobile Menu not showing up #1275102

Victoria
Inactive Moderator

Hey Beatriz Barge,

You might want to stay at WordPress5.5.3 till the next theme update if the above solutions did not fix the issue for you. The update is in the final testing stages and will be available soon.

If you need further assistance please let us know.
Best regards,
Victoria

January 24, 2021 at 5:28 pm in reply to: CSS code conflict #1275101

Victoria
Inactive Moderator

Hey DeMamp,

We need to see the actual css and html to be able to propose a solution for you. Please get back to us when you get the website to some testing server.

Best regards,
Victoria

January 24, 2021 at 5:25 pm in reply to: How to do the content page not bigger than 1310px but the slider in Fullwidth? #1275100

Victoria
Inactive Moderator

Hey jordip,

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

January 24, 2021 at 5:22 pm in reply to: Avia Layout Builder not loading on some Pages #1275097

Victoria
Inactive Moderator

Hi FFC,

Most likely it’s the modSecurity issue. Please have a look at this article:

How to fix “406 not acceptable” WordPress error

Best regards,
Victoria

January 24, 2021 at 5:20 pm in reply to: SEO – H1 WooCommerce Product Category Page has tags inserted #1275094

Victoria
Inactive Moderator

Hi nickamis,

Thank you. You need to disable WordPress autop function. Here is an article for you:

Disable WordPress autop

Best regards,
Victoria

January 24, 2021 at 5:17 pm in reply to: enfold woo commerce support rtl? #1275092
Victoria
Inactive Moderator
Hi like2be,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top * {
  text-align: right;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 24, 2021 at 5:14 pm in reply to: Having any plugin activated causes homepage elements to not appear #1275091

Victoria
Inactive Moderator

Hey mike_espie,

Please update the theme to the latest version. That should fix any issues you are currently experiencing :)

To update to the latest version follow the simple instructions here. (Or if you want the super detailed explanation you can read this blog post)

Best regards,
Victoria

January 24, 2021 at 5:07 pm in reply to: Icons not showing correctly #1275090

Victoria
Inactive Moderator

Hey Steve,

https://share.getcloudapp.com/jkue2wyr The icons are showing fine on my end, did you get it working for you?

Best regards,
Victoria

January 24, 2021 at 5:05 pm in reply to: Icons not showin gup on page #1275087

Victoria
Inactive Moderator

Hey stacey_pritchett,

Please have a look at the following thread:

Web Font Icons are being blocked when CDN is enabled

If you need further assistance please let us know.

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 1,441 through 1,470 (of 38,331 total)

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