Page 458 – Support | Kriesi.at – Premium WordPress Themes

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September 7, 2019 at 4:59 pm in reply to: Where to change the text and/or language cookie settings? #1135401

Victoria
Inactive Moderator

Hey dreisatz,

Please have a look at the following post

cookie consent

If you need further assistance please let us know.
Best regards,
Victoria

September 7, 2019 at 4:58 pm in reply to: Portfolio element and publication date (can't be changed) #1135400

Victoria
Inactive Moderator

Hi Caiser,

Ok, let us know how that worked for you.

Best regards,
Victoria

September 7, 2019 at 4:57 pm in reply to: Newsletter form not working #1135398

Victoria
Inactive Moderator

Hi yohopower,

Please login to your Themeforest account and download the latest version of the theme and update it via FTP. Enfold 4.6.1 is available now.

Best regards,
Victoria

September 7, 2019 at 4:52 pm in reply to: Weird behaviour when using Avia builder comments element #1135395

Victoria
Inactive Moderator

Hey Sophie,

https://cl.ly/7526e94e64f3 Please check your discussion settings here.

Best regards,
Victoria

September 7, 2019 at 4:50 pm in reply to: Images not shown on mobile #1135394
Victoria
Inactive Moderator
Hi linguservice,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {
  #top .no_margin.av_one_half {
     min-height: 250px;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
September 7, 2019 at 4:47 pm in reply to: "Read more" button on cookie bar after 4.6 update #1135393

Victoria
Inactive Moderator

Hi Rainer,

Glad it is fixed for you now.

If you need further assistance please let us know.
Best regards,
Victoria

September 7, 2019 at 4:45 pm in reply to: lightbox for photo gallery by a plugin #1135392

Victoria
Inactive Moderator

Hi peteris1605,

There seems to be a conflict between the Enfold lightbox and the gallery plugin lightbox.

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Best regards,
Victoria

September 7, 2019 at 4:42 pm in reply to: Page numbers also on top of page #1135391
Victoria
Inactive Moderator
Hi Henk,

Here is the code you can put in your funtions.php to the aabeve website
```
function move_pagination_top() {
?>
	<script type="text/javascript">
		(function($) {
			$(window).load(function() {
				$('.pagination-wrap.pagination-slider').clone().prependTo("#after_section_1 .post-entry.post-entry-type-page.post-entry-19007");
				});
			})(jQuery);
	</script>
<?php
}
add_action('wp_footer', 'move_pagination_top');
```
If you need further assistance please let us know.

Best regards,
Victoria
September 7, 2019 at 4:33 pm in reply to: Portfolio Open in new window nto working #1135388

Victoria
Inactive Moderator

Hey boucherco,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

September 7, 2019 at 4:20 pm in reply to: Blog Posts Content Element Custom CSS Class #1135385

Victoria
Inactive Moderator

Hi simonearle,

Please have a look at the following thread:

4.6 Update doesn't recognize old Custom CSS Class

If you need further assistance please let us know.
Best regards,
Victoria

September 7, 2019 at 4:19 pm in reply to: Video Background does not work after updating to 5.6 #1135384

Victoria
Inactive Moderator

Hi matthewnox,

Please check the settings in the Theme options > Privacy and Cookies.

Best regards,
Victoria

September 7, 2019 at 4:14 pm in reply to: Background Video in Color Section is not playing #1135382

Victoria
Inactive Moderator

Hey edfaber,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

September 7, 2019 at 4:12 pm in reply to: URGENT Enfold theme update to version 4.5.7 ISSUES #1135379

Victoria
Inactive Moderator

Hi tdproperty,

Glad you got it working for you! :)

Best regards,
Victoria

September 7, 2019 at 4:07 pm in reply to: Additional caption text in Fullscreen Slider #1135374

Victoria
Inactive Moderator

Hi kasperaitis,

Well, you can try to add it in the captions wrapped in some span with a class and try to position via css where you need it.

Best regards,
Victoria

September 7, 2019 at 4:02 pm in reply to: Dropdown menu Grundfarbe ändern #1135371

Victoria
Inactive Moderator

Hey herzkirschen,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

September 7, 2019 at 4:01 pm in reply to: Excerpts not working properly … #1135370

Victoria
Inactive Moderator

Hi lmackinnon,

Yes, please, share your credentials in private.

Best regards,
Victoria

September 7, 2019 at 3:58 pm in reply to: Transparent menu and header, menu items unable to be seen in News/Posts #1135367

Victoria
Inactive Moderator

Hi brianstoiber,

https://cl.ly/ca61e27e239a Looks fine on my end, which part is not working for you here?

Best regards,
Victoria

September 7, 2019 at 3:56 pm in reply to: Font always italic #1135365

Victoria
Inactive Moderator

Hi Oversberg,

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Best regards,
Victoria

September 7, 2019 at 3:53 pm in reply to: Funky issue with Nice Blog #1135360

Victoria
Inactive Moderator

Hey Kathy,

You need to add excerpts manually to the corresponding field when you build posts with the Advanced Layout Builder, and a featured image too, to have them shown in the blog feed.

Best regards,
Victoria

September 7, 2019 at 3:48 pm in reply to: No preview image for YouTube videos #1135359

Victoria
Inactive Moderator

Hi Crimson-Guard,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

September 7, 2019 at 3:47 pm in reply to: Custom Sidebar for Portfolio Categories #1135358

Victoria
Inactive Moderator

Hi JohnLander,

Glad you got it working for you and thank you for sharing! :)

If you need further assistance please let us know.

Best regards,
Victoria

September 6, 2019 at 7:53 pm in reply to: Contact form being submitted without email address #1135112

Victoria
Inactive Moderator

Hey Mike,

The form submissions are not saved anywhere, if you need this functionality, you might want to try Contact form 7 with an additional plugin.

Best regards,
Victoria

September 6, 2019 at 7:48 pm in reply to: Text block vertical align problem #1135111

Victoria
Inactive Moderator

Hey studioc4com,

Which element are you talking about?

Could you please attach some screenshots of the issue?

Best regards,
Victoria

September 6, 2019 at 7:47 pm in reply to: Enfold theme #1135110

Victoria
Inactive Moderator

Hi Maritza,

Did you buy them recently? When was the last time you purchased the license?

Best regards,
Victoria

September 6, 2019 at 7:45 pm in reply to: Animated GIFs as Hover States #1135109

Victoria
Inactive Moderator

Hi Red Rubber Media ,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

September 6, 2019 at 7:44 pm in reply to: font color in transparent header #1135108

Victoria
Inactive Moderator

Hi Michael,

Please have a look at our docs here

Header

Best regards,
Victoria

September 6, 2019 at 7:43 pm in reply to: downgrade to enfold 4.5.7 #1135106

Victoria
Inactive Moderator

Hi leahmessina,

You can go to your Themeforest account and download the latest version there.

Best regards,
Victoria

September 6, 2019 at 7:42 pm in reply to: Missing Breadcrumbs #1135105

Victoria
Inactive Moderator

Hi lostplot,

Breadcrumbs are not really in the header, they are in the main content and so you might stick to the solution that is working for you at the moment.

Best regards,
Victoria

September 6, 2019 at 7:40 pm in reply to: Problems with overlapping content #1135104

Victoria
Inactive Moderator

Hey AbstraktMarketingGroupWebsites,

Yes, the parallax will not work well with overlapping content. I cannot be fixed with the css, unfortunately.

Best regards,
Victoria

September 6, 2019 at 7:36 pm in reply to: Classes are not working in the builder after the update to version 4.6 #1135103

Victoria
Inactive Moderator

Hi bigbadjohn,

Please have a look at this thread:

4.6 Update doesn't recognize old Custom CSS Class

If you need further assistance please let us know.
Best regards,
Victoria
Author

Posts

Viewing 30 posts - 13,711 through 13,740 (of 38,325 total)

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