Page 344 – Support | Kriesi.at – Premium WordPress Themes

Forum Replies Created

Viewing 30 posts - 10,291 through 10,320 (of 38,325 total)

← 1 2 3 … 343 344 345 … 1,276 1,277 1,278 →

Author

Posts
January 22, 2020 at 10:09 pm in reply to: Update Enfold Theme #1177338

Victoria
Inactive Moderator

Hi jr-music,

Can you please check the server log for error?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

January 22, 2020 at 10:08 pm in reply to: Iconfont Manager Error "Couldn’t add the font because the server didn’t respond" #1177337

Victoria
Inactive Moderator

Hi Lawrence8,

Credentials did not work for me. Could you please update the credentials?

Best regards,
Victoria

January 22, 2020 at 10:05 pm in reply to: Mega Menu keeps activating (when menu is being saved) #1177336

Victoria
Inactive Moderator

Hey ksalewski,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Can you please tell us how to reproduce the issue step by step.

Best regards,
Victoria

January 22, 2020 at 10:04 pm in reply to: Can't disable language flag selector wpml from main menu #1177331

Victoria
Inactive Moderator

Hey Tomatito11,

Please have a look at the following thread:
https://kriesi.at/support/topic/remove-language-switcher/

If you need further assistance please let us know.

Best regards,
Victoria

January 22, 2020 at 10:03 pm in reply to: Woocommerce Store Wide Notice Changes #1177329

Victoria
Inactive Moderator

Hi kesdeg,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

January 22, 2020 at 10:02 pm in reply to: 2 issues after the last update #1177328

Victoria
Inactive Moderator

Hey Anton,

Please try updating to Enfold 4.7.2 it should fix the issues.

Best regards,
Victoria

January 22, 2020 at 9:58 pm in reply to: Privacy and Cookies: can't add extra button to cookie consent message bar #1177326

Victoria
Inactive Moderator

Hey spitsdesign,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

January 22, 2020 at 9:57 pm in reply to: Button Link in new Tab not working – since 4.7 #1177324

Victoria
Inactive Moderator

Hi volmering,

Yep :) Glad it did!

We are closing this thread.
Best regards,
Victoria

January 22, 2020 at 9:56 pm in reply to: How to link to an external URL from Design -> Menu #1177322

Victoria
Inactive Moderator

Hey rolf2,

Please check the screen options on the top of the screen on that page.

Best regards,
Victoria

January 22, 2020 at 9:55 pm in reply to: Icon Grid – Flip Box – just cosmetic styling #1177320

Victoria
Inactive Moderator

Hi Michel,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

January 22, 2020 at 9:54 pm in reply to: Seit Update auf Version 4.7.2 Fehlermeldung #1177319

Victoria
Inactive Moderator

Hey Pitbull_germany,

This seems to be a general WordPress issue. Which version of php are you running?

Best regards,
Victoria

January 22, 2020 at 9:53 pm in reply to: When logged in, message "You are already logged in" in bbp-forum wrong button #1177318

Victoria
Inactive Moderator

Hi jgrune,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

January 22, 2020 at 9:53 pm in reply to: Cookie Consent Issue #1177316

Victoria
Inactive Moderator

Hi codecanyon4148,

Great :) We are closing the thread.

If you need further assistance please let us know in a new one.
Best regards,
Victoria

January 22, 2020 at 9:51 pm in reply to: Social Icons look weird in mobile #1177315
Victoria
Inactive Moderator
Hi geraldinetay27,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 989px) {
    #top .social_bookmarks li,
    #top .social_bookmarks li a {
        height: auto;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 22, 2020 at 9:48 pm in reply to: media queries not working in styles.css in Child theme #1177314

Victoria
Inactive Moderator

Hi Rebel_Mac,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

January 22, 2020 at 9:46 pm in reply to: the content of the editor does not match the final result in the view #1177311

Victoria
Inactive Moderator

Hey Luis,

Please switch to the Classic editor in the Theme options and see if the issue persists.

Best regards,
Victoria

January 22, 2020 at 9:45 pm in reply to: Google Chrome not opening some pages fully #1177309

Victoria
Inactive Moderator

Hi 4Guys Autobarn,

https://share.getcloudapp.com/4gux8kZz There are errors in JavaScript but I am seeing the website and it seems to open the pages fine.

Best regards,
Victoria

January 22, 2020 at 9:41 pm in reply to: Fullwidth Sub Menu – Change font color on elected menu item. #1177307

Victoria
Inactive Moderator

Hey G4Design,

Could you please give us a link to your website, we need more context to be able to help you.

It is not really good to increase the font on hover, it will make the menu item jump and it’s not the best experience for the users.

Best regards,
Victoria

January 22, 2020 at 9:39 pm in reply to: How do you replicate this feature? floating column on fullwidth slider #1177306

Victoria
Inactive Moderator

Hey kenny_iic,

Yes, it can be a text box that has a negative top margin that pulls it up.

We have a block here

Welcome

Best regards,
Victoria

January 22, 2020 at 9:37 pm in reply to: Add code via Enfold/General Styling/ Quick CSS or use Code Snippets free plugin? #1177304

Victoria
Inactive Moderator

Hey gb,

It is better to have a child theme and add all snippets in the functions.php file if it’s the code. If you need to add css you can put it in the Theme options > Quick css field. There are really not many perks of having yet another plugin if this can be added right to the theme.

Best regards,
Victoria

January 22, 2020 at 9:34 pm in reply to: Headline rechtsbündig #1177303

Victoria
Inactive Moderator

Hey Al06,

Yes, of course.

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

January 22, 2020 at 9:33 pm in reply to: No updates shown #1177301

Victoria
Inactive Moderator

Hi Asterios,

Glad it’s working for you now! :)

If you need further assistance please let us know.

Best regards,
Victoria

January 22, 2020 at 9:32 pm in reply to: Google Fonts use in some places on my website #1177300

Victoria
Inactive Moderator

Hey dobidius,

You need to upload the Google font to your server and then add use the css to style the block that you need with that css.

Here are the docs for you:

Typography

Best regards,
Victoria

January 22, 2020 at 9:30 pm in reply to: Menu Footer #1177298

Victoria
Inactive Moderator

Hi greenhuman,

¡Me alegra que lo hayas trabajado para ti! :)

Si necesita más ayuda, infórmenos en cualquier momento :)

Best regards,
Victoria

January 22, 2020 at 9:29 pm in reply to: CSS Edits Needed #1177297
Victoria
Inactive Moderator
Hey thebirdbath,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#header_meta,
#header_meta .container {
    min-height: 50px;
}
#header_meta .container .sub_menu {
    top: 20px;
}
#header_meta .container .phone-info {
    padding: 15px 0;
}
.logo a {
    margin-top: 8px;
}
.html_header_top.html_header_topbar_active.html_header_sticky.html_large #top #main {
    padding-top: 165px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 22, 2020 at 9:22 pm in reply to: Help me #1177295

Victoria
Inactive Moderator

Hi forzainter77,

Great :) Thank you.

Please share the login link too.

Best regards,
Victoria

January 22, 2020 at 9:20 pm in reply to: I cannot create a new page. #1177293

Victoria
Inactive Moderator

Hi Dooronline,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

January 22, 2020 at 9:19 pm in reply to: Critical Error #1177290

Victoria
Inactive Moderator

Hi IdahoEmploymentLawyers,

https://share.getcloudapp.com/7KuyZYPD There should be, are you using the child theme?

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Are you running Enfold 4.7.1 or earlier?

Best regards,
Victoria

January 22, 2020 at 9:17 pm in reply to: Page Content Deletes on Update & Restore Previous Version Doesn't Work #1177289

Victoria
Inactive Moderator

Hi Valerie,

Glad you got it working for you! :)

It depends on what kind of pages you want to build. Of course, the Advanced Layout Builder works better with Enfold since it’s our own editor and it has many cool components.

Here are the docs for you:

Home

If you need further assistance please let us know.
Best regards,
Victoria

January 22, 2020 at 9:13 pm in reply to: Advanced Layerslider Not Appearing #1177287

Victoria
Inactive Moderator

Hi leahmessina,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 10,291 through 10,320 (of 38,325 total)

← 1 2 3 … 343 344 345 … 1,276 1,277 1,278 →