Page 332 – Support | Kriesi.at – Premium WordPress Themes

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February 7, 2020 at 6:51 pm in reply to: Enfold tabs not working with space in title. #1182374

Victoria
Inactive Moderator

Hi Armando,

The issue is fixed in older versions of Enfold. Please update the theme.

Best regards,
Victoria

February 7, 2020 at 6:46 pm in reply to: Import a video with embedded code and adjust the size #1182372

Victoria
Inactive Moderator

Hi daanneleman,

Glad you got it working for you with Guenni007’s help! :)

If you need further assistance please let us know.

Best regards,
Victoria

February 4, 2020 at 9:42 pm in reply to: Adding Adobe Font to Enfold site #1181556

Victoria
Inactive Moderator

Hey AbstraktMarketingGroupWebsites,

Here are the docs for you:

Typography

Best regards,
Victoria

February 4, 2020 at 9:41 pm in reply to: How do I resize the logo on Mobile #1181555
Victoria
Inactive Moderator
Hey 4ROI,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 479px) {
    .responsive #top .logo img {
        width: 70%;
    }
}
```
If you need further assistance please let us know.
Best regards,
Victoria
February 4, 2020 at 9:40 pm in reply to: Header verstecken auf Smartphone #1181554
Victoria
Inactive Moderator
Hi Andrea,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {
    .responsive #top .logo {
        position: absolute;
        width: 70%;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
February 4, 2020 at 9:33 pm in reply to: Breadcrumb Shortcode optimization #1181551

Victoria
Inactive Moderator

Hey Flow9999,

Yes, you need to install the child theme and put the code there.

Do you have them on the page somewhere?

Best regards,
Victoria

February 4, 2020 at 9:32 pm in reply to: Setting problems #1181550

Victoria
Inactive Moderator

Hi Mattia,

Best regards,
Victoria

February 4, 2020 at 9:27 pm in reply to: My homepage is suddenly changed into text. #1181546

Victoria
Inactive Moderator

Hi Paul,

Enfold 4.4.1 is not built to work with WordPress 5+. You need to update the theme to the latest.

Best regards,
Victoria

February 4, 2020 at 9:25 pm in reply to: Google Analytics #1181544

Victoria
Inactive Moderator

Hey Henk,

Please have a look at the following thread:

Google Analytics not tracking after Enfold theme update

If you need further assistance please let us know.

Best regards,
Victoria

February 4, 2020 at 9:09 pm in reply to: Sidebar background-color #1181533

Victoria
Inactive Moderator

Hi Pas7o,

I am sorry, I still do not understand what you mean by that.

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

February 4, 2020 at 9:06 pm in reply to: PROBLE ENFOLD AND GOOGLE ANALITYCS #1181531

Victoria
Inactive Moderator

Hey kikosanchezestudio,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

February 4, 2020 at 9:03 pm in reply to: Font Sizes not Available for all screen sizes Icon Box Element & Animated Number #1181530

Victoria
Inactive Moderator

Hey Eleina_Shinn,

Could you please attach some screenshots of the issue?

Best regards,
Victoria

February 4, 2020 at 9:01 pm in reply to: Padding between cells and text #1181529
Victoria
Inactive Moderator
Hey digitalalso,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top .flex_column_table_cell {
    padding: 20px;
}
```
If you need further assistance please let us know.
Best regards,
Victoria
February 4, 2020 at 8:58 pm in reply to: Hiding header and footer but not the socket #1181525

Victoria
Inactive Moderator

Hi marcoabis81,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

February 4, 2020 at 8:09 pm in reply to: GOOGLE ERROR data-vocabulary.org schema deprecated #1181504

Victoria
Inactive Moderator

Hi Tobias,

Yes, you are running a very old version of the theme, you do need to update it.

Best regards,
Victoria

February 4, 2020 at 8:07 pm in reply to: API Keys – Update #1181503

Victoria
Inactive Moderator

Hey Blanche,

Please download the https://envato.com/market-plugin/ plugin and see if the update shows up.

Best regards,
Victoria

February 4, 2020 at 8:03 pm in reply to: Layer Slider on mobile #1181498
Victoria
Inactive Moderator
Hi iCarla,

https://share.getcloudapp.com/o0uQ2RLv Here is what the slider looks like on my end.

If you need further assistance please let us know.
Best regards,
Victoria
- This reply was modified 6 years ago by Victoria.
February 4, 2020 at 7:58 pm in reply to: Problem with text in tab section #1181493
Victoria
Inactive Moderator
Hi honkatech,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top div div.product .woocommerce-tabs .panel dd {
    padding: 0 5px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
February 4, 2020 at 7:41 pm in reply to: How to change the default image size in lightbox to full size? #1181478

Victoria
Inactive Moderator

Hi MichaelAlbany,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

February 4, 2020 at 7:35 pm in reply to: Display captions for featured image on single post page? #1181473

Victoria
Inactive Moderator

Hey Nicole,

You will need to edit this file /enfold/includes/loop-index.php to add the desired display.

If you need further assistance please let us know.
Best regards,
Victoria

February 4, 2020 at 7:30 pm in reply to: Woocommerce Extension problem #1181471

Victoria
Inactive Moderator

Hi samkamakina,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

February 4, 2020 at 7:27 pm in reply to: menue mobil formatieren #1181466

Victoria
Inactive Moderator

Hey schweg33,

Here are the docs for you:

Menu

If you need further assistance please let us know.
Best regards,
Victoria

February 4, 2020 at 7:18 pm in reply to: Logo is smaller than expected #1181462

Victoria
Inactive Moderator

Hey darrenheld2,

Please have a look at the following thread:
https://kriesi.at/support/topic/larger-logo-in-header/

If you need further assistance please let us know.

Best regards,
Victoria

February 4, 2020 at 7:16 pm in reply to: Keine Seiten änderbar seit update, Advanced Layout Builder #1181460

Victoria
Inactive Moderator

Hi angereichert and chrischank,

You might want to ask the question at the WordPress support forum here https://wordpress.org/support/ as this is not a theme issue.

Please check your .htacess file.

htaccess

Best regards,
Victoria

February 4, 2020 at 7:09 pm in reply to: How to remove "Sort by Default" and "Display 20 Products per page" in WooCommerc #1181455
Victoria
Inactive Moderator
Hey gb,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
div .product-sorting {
    display: none;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
February 4, 2020 at 6:32 pm in reply to: Background colors not applying correctly #1181439

Victoria
Inactive Moderator

Hey lmzucker432,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

February 4, 2020 at 6:30 pm in reply to: Setting problems #1181436

Victoria
Inactive Moderator

Hey mattiacrtmasconsulting,

Can you please be more specific about what the issue is?

As for the icons, please have a look here:
https://kriesi.at/support/topic/missing-icons-after-updating-to-wordpress-5-3-1-and-maintenance-releases/

Best regards,
Victoria

February 4, 2020 at 6:26 pm in reply to: SVG logo not being displayed in Firefox #1181431

Victoria
Inactive Moderator

Hey Manuel,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

February 4, 2020 at 6:25 pm in reply to: Fixed and scrolling images #1181429

Victoria
Inactive Moderator

Hi Henk,

Please have a look at the following thread:

Parallax Image not working on iPad

If you need further assistance please let us know.

Best regards,
Victoria

February 4, 2020 at 6:22 pm in reply to: Logo is not sharp #1181428

Victoria
Inactive Moderator

Hey m_reiprich,

Please have a look at the following thread:

Use SVG as the logo…

If you need further assistance please let us know.

Best regards,
Victoria
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Posts

Viewing 30 posts - 9,931 through 9,960 (of 38,325 total)

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