Page 229 – Support | Kriesi.at – Premium WordPress Themes

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Posts
May 28, 2020 at 5:34 pm in reply to: Sidebar shows on "No Sidebar" Layout #1217457

Victoria
Inactive Moderator

Hey asiabchk,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

May 28, 2020 at 5:34 pm in reply to: Sidebar shows on "No Sidebar" Layout #1217456

Victoria
Inactive Moderator

Hey asiabchk,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

May 28, 2020 at 5:33 pm in reply to: Change color on mobile background menu #1217452

Victoria
Inactive Moderator

Hey Camilla,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

May 28, 2020 at 5:32 pm in reply to: home page Layerslider can't work sudenly #1217450

Victoria
Inactive Moderator

Hey maxxqf,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

May 28, 2020 at 5:31 pm in reply to: Easy Slider Caption Disappears on Mobile #1217448

Victoria
Inactive Moderator

Hi jyles_ks,

Glad it’s working for you now! :)

If you need further assistance please let us know.

Best regards,
Victoria

May 28, 2020 at 5:30 pm in reply to: I can't make any changes on my website, there is only a wheel of downloading! #1217447

Victoria
Inactive Moderator

Hi brixy,

I could not login. Credentials did not work for me. Could you please update the credentials.

Best regards,
Victoria

May 28, 2020 at 5:26 pm in reply to: refund request #1217445

Victoria
Inactive Moderator

Hey wonderorsi,

Did you make through the ThemeForest already? I will forward this.

Best regards,
Victoria

May 28, 2020 at 5:24 pm in reply to: Not able to change font size #1217444

Victoria
Inactive Moderator

Hey Jak73,

What element are you trying to adjust?

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

May 28, 2020 at 5:24 pm in reply to: Content Section Borders Shown, While No Border set for Each Content Section #1217443

Victoria
Inactive Moderator

Hey badoes,

Could you please clear the cache, check again and get back to us.

Please disable CSS and JavaScript merging and enable again and see if the issue persists.

Best regards,
Victoria

May 28, 2020 at 5:22 pm in reply to: How to enable video controls Youtube background video #1217439

Victoria
Inactive Moderator

Hi badoes,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

May 28, 2020 at 5:22 pm in reply to: How to change font hight of »catalog« #1217438

Victoria
Inactive Moderator

Hey syrohan,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

May 28, 2020 at 5:20 pm in reply to: Problem with the latest update #1217437
Victoria
Inactive Moderator
Hi armonicafilm,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (min-width: 767px) {
   .home #layer_slider_1 {
        display: none;
    }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
May 28, 2020 at 5:17 pm in reply to: API key cannot be verified – Google maps not working #1217434

Victoria
Inactive Moderator

Hi Marieke,

Can you please share the key too?

Best regards,
Victoria

May 28, 2020 at 5:14 pm in reply to: justify text #1217433
Victoria
Inactive Moderator
Hi ChrisCoach,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top p {
    text-align: justify;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
May 28, 2020 at 5:11 pm in reply to: How to use google fonts DSGVO compliant #1217432

Victoria
Inactive Moderator

Hey Jak73,

You can download the fonts and upload them to your server.

Here are the docs for you:

Typography

You will need to use the child theme though.

Best regards,
Victoria

May 28, 2020 at 5:09 pm in reply to: Change background color of "head telephone number extra info"-area in the top #1217431

Victoria
Inactive Moderator

Hi Jak73,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

May 28, 2020 at 5:08 pm in reply to: copyright line #1217430

Victoria
Inactive Moderator

Hi wonderorsi,

Did you get it working for you or do you need more help?

Best regards,
Victoria

May 28, 2020 at 5:01 pm in reply to: Icons have disappeared or not showing correctly, help! #1217428

Victoria
Inactive Moderator

Hi HarleyBM1,

It means the CDN does not set the appropriate header. You need to write to their support and ask about it.

Best regards,
Victoria

May 28, 2020 at 4:59 pm in reply to: Bug with GDPR on mobile #1217426

Victoria
Inactive Moderator

Hi CADCOM,

Glad it’s working for you now! :)

If you need further assistance please let us know.
Best regards,
Victoria

May 28, 2020 at 4:55 pm in reply to: Blinking LayerSlider Header #1217424

Victoria
Inactive Moderator

Hi SaraMichelle,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

May 28, 2020 at 4:54 pm in reply to: bigger margin in columns noticed after latest update #1217423

Victoria
Inactive Moderator

Hi aicompcloud,

This was introduced by design, but many clients did not expect it and so they have a similar reaction.

Sorry for the inconvenience.

If you need further assistance please let us know.

Best regards,
Victoria

May 28, 2020 at 4:52 pm in reply to: Footer mobile version #1217421

Victoria
Inactive Moderator

Hey SaraMichelle,

Normally, they stack on top of each other. You have this css somewhere:

You need to either remove it or wrap it in the media query.

Best regards,
Victoria

May 28, 2020 at 4:48 pm in reply to: Not Enough Stock Notice Not Showing #1217420

Victoria
Inactive Moderator

Hey ksphoto2013,

Could you please attach some screenshots of the issue?

Where can we see the issue?

Best regards,
Victoria

May 28, 2020 at 4:48 pm in reply to: Unstyled header and footer after upgrade #1217419

Victoria
Inactive Moderator

Hi TJ,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

May 28, 2020 at 4:39 pm in reply to: displaying svg image in socket problem. #1217417

Victoria
Inactive Moderator

Hi BrandEntourage,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

May 28, 2020 at 4:38 pm in reply to: Hamburger Menu in Socket #1217416

Victoria
Inactive Moderator

Hi BrandEntourage,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

May 28, 2020 at 4:38 pm in reply to: Mobile Image Issue #1217415

Victoria
Inactive Moderator

Hey emilyriggio,

Best regards,
Victoria

May 28, 2020 at 3:53 pm in reply to: Enfold generating errors -Siteground hosting #1217401

Victoria
Inactive Moderator

Hey cyberhrc,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look? Not the cPanel.

Best regards,
Victoria

May 28, 2020 at 3:52 pm in reply to: Font Awesome icons not correctly displayed #1217400

Victoria
Inactive Moderator

Hi Lissasan,

Best regards,
Victoria

May 28, 2020 at 3:48 pm in reply to: MAJOR BUG: the blocks disappear with each update of the page #1217399

Victoria
Inactive Moderator

Hey MASSALIAPP,

The most common issue for sections of content disappearing is the unclosed html tags on the page. Please check for that.

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 6,841 through 6,870 (of 38,325 total)

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