Page 155 – Support | Kriesi.at – Premium WordPress Themes

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August 28, 2020 at 9:26 am in reply to: Home page with Layer Slider – reduce menu bar at the top #1241473

Victoria
Inactive Moderator

Hey GearsDesignWork,

Could you please attach a mockup of what you’re trying to achieve?

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

August 28, 2020 at 9:25 am in reply to: Andere Schriftart in mobilem Menü #1241472

Victoria
Inactive Moderator

Hey lauragrashoff,

Es ist mit zusätzlichem css möglich.

Könnten Sie uns bitte einen Link zu Ihrer Website geben, wir brauchen mehr Kontext, um Ihnen helfen zu können.

Welche Schriftart möchten Sie verwenden?

————
It is possible with additional css.

Could you please give us a link to your website, we need more context to be able to help you.

What font would you like to use?

Best regards,
Victoria

August 28, 2020 at 9:02 am in reply to: How to make the lightbox size bigger? #1241462

Victoria
Inactive Moderator

Hey Oliver,

Best regards,
Victoria

August 28, 2020 at 8:59 am in reply to: Tranlating my site #1241460

Victoria
Inactive Moderator

Hi Maureen,

Ok :)

We are closing the thread.

If you need further assistance please let us know in a new one.

Best regards,
Victoria

August 28, 2020 at 8:58 am in reply to: Product Slider Columns on Mobile Version #1241458

Victoria
Inactive Moderator

Hi Nancy,

Ok :)

We are closing the thread.

If you need further assistance please let us know in a new one.

Best regards,
Victoria

August 28, 2020 at 8:57 am in reply to: Conditional display of buttons #1241457

Victoria
Inactive Moderator

Hey paceventures,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

August 28, 2020 at 8:57 am in reply to: Website is not mobile responsive multiple features are missing in mobile view #1241456

Victoria
Inactive Moderator

Hey ChrisEngineer,

Could you please attach some screenshots of the issue?

When I checked the mobile version I was redirected to a website that is not built with Enfold. How can we see the issues?

Best regards,
Victoria

August 28, 2020 at 8:54 am in reply to: Accordion does not look good / looks wrong #1241454

Victoria
Inactive Moderator

Hi Dino0103,

Great :)

We are closing the thread.

If you need further assistance please let us know in a new one.

Best regards,
Victoria

August 28, 2020 at 8:53 am in reply to: Need HOUZ social icon. #1241452

Victoria
Inactive Moderator

Hi surbhik82,

You need to find the icon that you like and upload it to the website. We don’t do it for you. We are here to help with the theme issues.

You can find the icon on Google.
https://www.google.com/search?q=houzz+icon&rlz=1C5CHFA_enUA866UA866&oq=houz&aqs=chrome.2.69i57j35i39l2j0l2j69i60l3.4874j0j7&sourceid=chrome&ie=UTF-8

As for the other issue, the browser is still loading the css but already showed some html. You can enable the site preloader to show up until the website loads.

https://share.getcloudapp.com/p9uGQlZK It can be done in the theme options.

Best regards,
Victoria

August 28, 2020 at 8:45 am in reply to: Woocommerce + Enfold Theme:Mobile ViewIt's possible to move Sidebar view on top? #1241449

Victoria
Inactive Moderator

Hi NiLLdigital,

Please start a separate thread, describe your issue there, and give us a link to your website. Can you please point us to the page with the issue?

Best regards,
Victoria

August 28, 2020 at 8:44 am in reply to: Gutenberg Editor – #1241448

Victoria
Inactive Moderator

Hi aebli,

Please start a separate thread, describe your issue there, and give us a link to your website.

Best regards,
Victoria

August 28, 2020 at 8:38 am in reply to: Blurry Thumbnails #1241446

Victoria
Inactive Moderator

Hey ginnywills,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

August 28, 2020 at 8:36 am in reply to: Enfold Tab Section Element Swipe on mobile #1241444

Victoria
Inactive Moderator

Hey Erdrol,

The tab titles are not swipeable by design, the need to be tapped on. And the tabs are swipeable. We do not provide this customization but you can have a look at the files in this folder:
/enfold/config-templatebuilder/avia-shortcodes/tab_section/

If you need further assistance please let us know.
Best regards,
Victoria

August 28, 2020 at 8:33 am in reply to: Page Text completely disappeared #1241441

Victoria
Inactive Moderator

Hi algkent,

Yes, you can do that, none of your data will be lost, just the theme files will be updated.

Best regards,
Victoria

August 28, 2020 at 8:31 am in reply to: Single Page Bypass Maintenance Mode #1241440

Victoria
Inactive Moderator

Hey KeyshaunSmith,

Well, there might be maintenance plugins that can do that. Enfold’s maintenance mode does not.

Best regards,
Victoria

August 28, 2020 at 8:30 am in reply to: Predictive Search form in header #1241438

Victoria
Inactive Moderator

Hi tremblayly,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

August 28, 2020 at 8:29 am in reply to: Page Speed – Cumulative Layout Shift (CLS) #1241436

Victoria
Inactive Moderator

Hi TT2495,

Here is an article for you:
https://www.w3schools.com/css/css_pseudo_elements.asp

If you need further assistance please let us know.
Best regards,
Victoria

August 28, 2020 at 8:26 am in reply to: Product overview #1241435

Victoria
Inactive Moderator

Hey stephmutsaerts,

If you need the actual shop functionality you might want to install WooCommerce.

Can you please be more specific about what the struggle is?

Can you show us what you’ve got so far?

Best regards,
Victoria

August 28, 2020 at 8:21 am in reply to: Creating an Adaptive Main Image for Homepage #1241432

Victoria
Inactive Moderator

Hey Christopher,

We can help you with the css to remove the paddings on the side. And if you use the image as a color section background then the image will be full-width. Also, you can use sliders, like the Layer Slider or the full-width slider.

If you need further assistance please let us know.
Best regards,
Victoria

August 28, 2020 at 8:19 am in reply to: Modify the Search Bar #1241431

Victoria
Inactive Moderator

Hey mariasl20,

We need to see the actual css and html to be able to propose a solution for you. Please get back to us when you get the website to some testing server.

Best regards,
Victoria

August 28, 2020 at 8:17 am in reply to: Update broke website #1241430

Victoria
Inactive Moderator

Hi RalfSkirr,

You have the footer.php file in your child theme. Is it from the same version as the parent theme? If not you need to update it in the child theme and then make necessary changes in that file.

Best regards,
Victoria

August 28, 2020 at 8:14 am in reply to: Table Cell Content Alignement #1241428
Victoria
Inactive Moderator
Hey sftsengineering,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.avia-center-col .av_font_icon {
  float: none;
  margin: 0 auto;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
August 28, 2020 at 8:10 am in reply to: Serve static content from a cookieless domain, missing icons #1241427

Victoria
Inactive Moderator

Hey Mike,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

August 28, 2020 at 8:09 am in reply to: Trouble with cookie consent message #1241426

Victoria
Inactive Moderator

Hi sylvia5113,

Sorry for the inconvenience. We will close this thread.

If you need further assistance please let us know in a new thread.
Best regards,
Victoria

August 25, 2020 at 6:04 pm in reply to: "Critical Error on Your Website" #1240733

Victoria
Inactive Moderator

Hey michaeldgilbert,

Can you please check the server log for error?

Here is how to find it:http://snapcreek.com/blog/wordpress-error-log-friend/

Best regards,
Victoria

August 25, 2020 at 6:01 pm in reply to: Update broke website #1240731

Victoria
Inactive Moderator

Hey RalfSkirr,

Credentials did not work for me. Could you please update the credentials?

Best regards,
Victoria

August 25, 2020 at 6:00 pm in reply to: Tab Section Title Even Spacing #1240729

Victoria
Inactive Moderator

Hi Nathan,

Oh… you need to edit the tabs and set content to display on top not in the middle :)

You can remove the css I gave you, it’s not for this issue. I thought you meant the space between the tab titles.

If you need further assistance please let us know.
Best regards,
Victoria

August 25, 2020 at 5:56 pm in reply to: Show image directly #1240727

Victoria
Inactive Moderator

Hi schweg33,

Well, you can try to use an iframe to add the content of that page to your website. Do you know how to do it or do you need help with that?

Best regards,
Victoria

August 25, 2020 at 5:53 pm in reply to: Contact Form not sending #1240726

Victoria
Inactive Moderator

Hi Kau2020,

Here are the docs for you:

Contact Form

If you need further assistance please let us know.
Best regards,
Victoria

August 25, 2020 at 5:52 pm in reply to: Enfold Layer Slider Translation #1240725

Victoria
Inactive Moderator

Hi JAZ50,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria
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Viewing 30 posts - 4,621 through 4,650 (of 38,331 total)

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