Forum Replies Created
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AuthorPosts
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August 28, 2020 at 11:31 am in reply to: Enfold Settings page does not show left sidebar menu #1241536
Hi juiik0ch,
Please start a separate thread, describe your issue there, and give us a link to your website.
Best regards,
VictoriaHey Marleen,
The theme has been deprecated and will no longer receive updates.
You might want to consider using a different theme.
Here is a post about it:
If you need further assistance please let us know.
Best regards,
VictoriaHey lech07,
Could you please attach some screenshots of the issue?
Best regards,
VictoriaHi samgrom,
I updated the theme for you, please check.
Best regards,
VictoriaHi carstenstrandvad,
Glad you got it working for you! :)
If you need further assistance please let us know.
Best regards,
VictoriaHey James,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHi Erdrol,
OK :)
We are closing the thread.
If you need further assistance please let us know in a new one.
Best regards,
VictoriaHi schweg33,
Great :)
We are closing the thread.
If you need further assistance please let us know in a new one.
Best regards,
VictoriaHey Paul,
You can update the theme either way, but right now it’s better for you to make a full website backup, update php to at least php7.2, delete old enfold folder and upload a fresh copy over FTP.
If you need help with the update, we are here to help :)
Then please register here kriesi.at/support/register with your item purchase code .
Go to https://kriesi.at/support/ select the theme you purchased bookmark the URL.
Example: https://kriesi.at/support/enfold
Scroll to the bottom of the page to open a new ticket.
Best regards,
VictoriaHey angelxie,
Enfold does not have such functionality, you need to look for a plugin or hire a freelancer to do it for you.
Best regards,
VictoriaHey Jan Smeelen,
This theme has been deprecated and will no longer receive updates. You might want to consider choosing a different theme.
Here is a post about it:
If you need further assistance please let us know.
Best regards,
VictoriaHey Jan Smeelen,
This theme has been deprecated and will no longer receive updates. You might want to consider choosing a different theme.
Here is a post about it:
If you need further assistance please let us know.
Best regards,
VictoriaAugust 28, 2020 at 10:52 am in reply to: ALB bug when Slider Revolution active – space character does not work in fields #1241514Hi M1000000,
Glad you got it working for you! :)
If you need further assistance please let us know.
Best regards,
VictoriaHey Florens_Shoes,
Could you please attach some screenshots of the issue?
Are you referring to Advanced Layout Builder or some other Visual Composer?
Best regards,
VictoriaHey Comunicabaalbek,
The Layer Slider can be used as it is and does not need the license unless you want to use the premium Layer Slider features or need their support.
If you need the license, you need to purchase it here:
Best regards,
VictoriaAugust 28, 2020 at 10:26 am in reply to: Latest update adds icon to all headlines in Avia builder #1241506Hey fulanoinc,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
We did not have anyone else report this issue.
Could you please clear the cache, check again and get back to us.
Best regards,
VictoriaAugust 28, 2020 at 10:24 am in reply to: Enfold easy slider – disable hover effect & and missing media upon reload #1241505Hey EpicCinematicStudios,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaAugust 28, 2020 at 10:19 am in reply to: Page editor no longer works & Theme Options do not work #1241504Hi wetherhaven,
Please refrain from replying to your own thread because it gets pushed back to the end of the queue and moderators won’t be able to provide a response immediately. Please be patient while we go through the rest of the queue. Thank you for your understanding.
Best regards,
VictoriaHey netzfuchs,
Glad we could help :)
If you need further assistance please let us know.
Best regards,
VictoriaHi 32Network,
Glad you got it working for you! :)
If you need further assistance please let us know.
Best regards,
VictoriaHi adambot,
Thanks for sharing! This is often the case with the cache :)
Best regards,
VictoriaHey BRJ,
If you do not have the access to the account with which the theme was purchased, you’ll need to create a ThemeForest account and purchase a new license. This way you’ll have access to the theme updates. Also, you need to have php updated to at least php7.2.
If you need further assistance please let us know.
Best regards,
VictoriaHey dumdeldidum,
You need to add !important to this rule too:
#top #av-burger-menu-ul { padding: 10px 0 !important; }
Best regards,
VictoriaHey irxcommunicatie,
When you build pages with the Advanced Layout Builder, you need to add title and breadcrumbs to the page as a shortcode.
Here are the docs for you:
Best regards,
VictoriaAugust 28, 2020 at 9:50 am in reply to: What is the ideal image dimensions, resolution & file size to avoid pixilation? #1241488Hi oliverdubai,
The images uploaded now will not lose the quality. They will be uploaded as they are.
If you need further assistance please let us know.
Best regards,
VictoriaHi oliverdubai,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHey limedrop,
Can you please tell us more about the issue? How to reproduce it and what pages to look at?
Could you please attach some screenshots of the issue?
Best regards,
VictoriaHi char2020,
Glad you’re enjoying Enfold :)
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
VictoriaHi parrob,
Please check the menu now :)
Best regards,
VictoriaHi sue007,
Glad you got it working for you! :)
If you need further assistance please let us know.
Best regards,
Victoria -
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