Page 137 – Support | Kriesi.at – Premium WordPress Themes

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September 20, 2020 at 1:34 pm in reply to: Avia Builder Not Working (Advanced Layout Editor) Can't edit any pages #1247109

Victoria
Inactive Moderator

Hi werner0347verizon,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

September 20, 2020 at 1:32 pm in reply to: Several template modifications #1247108

Victoria
Inactive Moderator

Hi arockmez,

We need to see the actual css and html to be able to propose a solution for you. Please get back to us when you get the website to some testing server :)

Best regards,
Victoria

September 20, 2020 at 1:31 pm in reply to: Blog Is Out of Whack After Update #1247107

Victoria
Inactive Moderator

Hi slui,

Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

Best regards,
Victoria

September 20, 2020 at 1:26 pm in reply to: Woo Commerce Related Products #1247104

Victoria
Inactive Moderator

Hi Zooprint,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

September 20, 2020 at 1:20 pm in reply to: "invalid license key" – license is not activating the theme #1247102

Victoria
Inactive Moderator

Hey ColetteEvans-RitterAccount,

Here are the docs for you:

Theme Registration

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

September 20, 2020 at 1:20 pm in reply to: Padding between Menu and Fullwidth Easy Slider #1247101
Victoria
Inactive Moderator
Hey jonroot,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#main > .container_wrap_first:first-child .content {
  padding: 20px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
September 20, 2020 at 1:16 pm in reply to: Progress bars don´t work on mobile in tab section v2 #1247100

Victoria
Inactive Moderator

Hi maxgorelkine,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

September 20, 2020 at 1:14 pm in reply to: Background video in Color Section does not appear #1247099

Victoria
Inactive Moderator

Hi envatouser2019,

How often do you encounter the issue? Can it be reproduced or is it random?

Best regards,
Victoria

September 20, 2020 at 1:11 pm in reply to: Sidebars have disappeared even though set correctly in Enfold Options #1247098

Victoria
Inactive Moderator

Hey James,

Buttons are rendered outside of the sidebar for some reason. How did you update the theme? Maybe it’s a good idea to overwrite the theme via FTP.

Best regards,
Victoria

September 20, 2020 at 12:58 pm in reply to: Layout Builder not working #1247097

Victoria
Inactive Moderator

Hey serenacikis,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

September 20, 2020 at 12:57 pm in reply to: fullwidth-sub-menu one-page menu highlight stoped working :-( #1247096

Victoria
Inactive Moderator

Hi cg808,

Best regards,
Victoria

September 20, 2020 at 12:50 pm in reply to: Colour section background image mobile responsive issue #1247094

Victoria
Inactive Moderator

Hi islandcommunityhaven,

I see two sections with parallax and one is empty. Is this on purpose? I do not see the css added. Where are you adding it?

Best regards,
Victoria

September 20, 2020 at 11:25 am in reply to: Showing a "normal" image instead of hotspot image on mobile devices #1247087

Victoria
Inactive Moderator

Hi cjvt,

Best regards,
Victoria

September 20, 2020 at 11:23 am in reply to: Audio player doesn't stop after last song #1247086

Victoria
Inactive Moderator

Hi antsalv,

Please start a separate thread, describe your issue there, and give us a link to your website.

Best regards,
Victoria

September 20, 2020 at 11:19 am in reply to: We need to enable lazy loading feature on our homepage slider #1247085

Victoria
Inactive Moderator

Hey sushiradio,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

September 20, 2020 at 11:07 am in reply to: The product images in tab are blurry #1247083

Victoria
Inactive Moderator

Hi pingbara,

https://share.getcloudapp.com/o0u859Al They seem to look ok on my end in Chrome in a Mac.

Could you please clear the cache, check again and get back to us.

Best regards,
Victoria

September 20, 2020 at 11:05 am in reply to: Remove YoutubeHeader & Video Title – Video as a Background in Fullwidth Easy Sli #1247082

Victoria
Inactive Moderator

Hey Eleina_Shinn,

Could you please attach some screenshots of the issue?

Best regards,
Victoria

September 18, 2020 at 8:04 pm in reply to: Avia Builder Not Working (Advanced Layout Editor) #1246929

Victoria
Inactive Moderator

Hi galvaradomba,

Please start a separate thread, describe your issue there, and give us a link to your website.

Best regards,
Victoria

September 18, 2020 at 8:04 pm in reply to: Avia Builder Not Working (Advanced Layout Editor) Can't edit any pages #1246927

Victoria
Inactive Moderator

Hi galvaradomba,

Normally it does not, you just check the theme options resave them, and clear the cache. It should not change the design.

Do you need any help with the issue?
Best regards,
Victoria

September 18, 2020 at 8:01 pm in reply to: Portfolio Excerpt Hook #1246926

Victoria
Inactive Moderator

Hi jgax87,

No worries, as long as you got it working for you – all is well:)

If you need further assistance please let us know.
Best regards,
Victoria

September 18, 2020 at 8:00 pm in reply to: Progress bars don´t work on mobile in tab section #1246924

Victoria
Inactive Moderator

Hi maxgorelkine,

Great :)

We are closing the thread.

If you need further assistance please let us know in a new one.

Best regards,
Victoria

September 18, 2020 at 8:00 pm in reply to: Progress bars don´t work on mobile in tab section v2 #1246923

Victoria
Inactive Moderator

Hey maxgorelkine,

Please find the link to the latest version beta below.

Best regards,
Victoria

September 18, 2020 at 7:58 pm in reply to: WP 5.5 Upgrade Issues #1246922

Victoria
Inactive Moderator

Hi iddavidson,

Thank you for the screenshot. The custom text block is probably added in your child theme, Enfold does not really have this element.

Credentials did not work for me. Could you please update the credentials?

Best regards,
Victoria

September 18, 2020 at 7:55 pm in reply to: Ken Burns effect on Full Width Slider #1246920

Victoria
Inactive Moderator

Hi lkoloseus,

You can see the css here:

If you need further assistance please let us know.
Best regards,
Victoria

September 18, 2020 at 7:52 pm in reply to: Linien im Footer #1246919

Victoria
Inactive Moderator

Hi Dulle,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

September 18, 2020 at 7:51 pm in reply to: Hide Google Map Tooltips #1246917

Victoria
Inactive Moderator

Hi annameis,

Please have a look at the following thread:

Disable title hover Google map markers

If you need further assistance please let us know.

Best regards,
Victoria

September 18, 2020 at 7:47 pm in reply to: Größe von Images mit Hotspots ändern #1246915

Victoria
Inactive Moderator

Hey Otmar,

Could you please give us a link to your website, we need more context to be able to help you.

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

September 18, 2020 at 7:47 pm in reply to: isolate lightbox to single image #1246914

Victoria
Inactive Moderator

Hi lzevon,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

September 18, 2020 at 7:46 pm in reply to: Adding a thin line below top bar #1246913
Victoria
Inactive Moderator
Hi Jon,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top .container.av-logo-container {
    border-top: 2px solid #ccc;
    margin-top: 20px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
September 18, 2020 at 7:42 pm in reply to: Static navigation in the mobile view. #1246912

Victoria
Inactive Moderator

Hi oh_marketing,

Thank you.

Here are the docs for you:

Header

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 4,081 through 4,110 (of 38,331 total)

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