Page 1107 – Support | Kriesi.at – Premium WordPress Themes

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October 4, 2017 at 4:33 pm in reply to: Problems with fonts on mobile after adding new content. #860204

Victoria
Inactive Moderator

Hi Mattias,

Here is a thread on the Safari font rendering issues, all the solutions provided here are present in Enfold.
https://stackoverflow.com/questions/31056543/safari-font-rendering-issues

If you need further assistance please let us know.
Best regards,
Victoria

October 4, 2017 at 4:24 pm in reply to: No button for direct bank transfer? #860199

Victoria
Inactive Moderator

Hi BodyTalkCare,

You might want to address these questions to the WooCommerce support here

How to Get Help

woocommerce.com/document/how-to-get-help/embed/#?secret=ST8TRdmPio" data-secret="ST8TRdmPio" width="600" height="338" title="“How to Get Help” — <a href="https://automattic.pxf.io/y2XdbN/" target="_blank" rel="nofollow">WooCommerce</a> Docs" frameborder="0" marginwidth="0" marginheight="0" scrolling="no">

If you need further assistance please let us know.
Best regards,
Victoria

October 4, 2017 at 4:20 pm in reply to: Tabs and the accordion element #860197

Victoria
Inactive Moderator

Hi Lisa,

There is nowhere in the thread such a statement to add plain text and use it as a css selector.
Try using the code as it is in here
https://kriesi.at/support/topic/tab-section-height-doesnt-allow-for-accordionsexpanding-elements/#post-846150

If you need further assistance please let us know.
Best regards,
Victoria

October 4, 2017 at 4:13 pm in reply to: Disable box that is above image on scroll of gallery #860193

Victoria
Inactive Moderator

Hi extraeyes,

I am not seeing the black hover, could you please post a page with the issue and a few screenshots of the issue?

Best regards,
Victoria

October 4, 2017 at 4:01 pm in reply to: Move woocommerce product title to top #860189

Victoria
Inactive Moderator

Hey ibetubet,

The pages are very different in structure, one is built with the Advanced Layout Builder and the other one is a product page. To be able to make the change that you want, you need to modify the WooCommerce product template.
Please, refer to this on how to override a WC template:
https://docs.woothemes.com/document/template-structure/

If you need further assistance please let us know.
Best regards,
Victoria

October 4, 2017 at 3:55 pm in reply to: possibilty custom class fullwidth slider button #860186

Victoria
Inactive Moderator

Hey Angelo,

The button with the popup does not have the custom class either, the div element around it does. And no, it’s not very feasible to have the same html structure. You could try to insert html in the caption field, not sure this will help though.

YOu could write JavaScript that would handle the click on that button and do what you need.

Best regards,
Victoria

October 4, 2017 at 3:47 pm in reply to: Portfolio element in a new window #860179

Victoria
Inactive Moderator

Hi Luca,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look? Can you also give us a link to the page with the portfolio grid.

Best regards,
Victoria

October 4, 2017 at 3:42 pm in reply to: view detail issue with enfold #860176

Victoria
Inactive Moderator

Hi johnfelipe,

Technically, it is working with Enfold, there is just a css conflict, css is not code, the events display, they just display not as you would like.

If you need our help, please describe specific changes to be made.

Best regards,
Victoria

October 4, 2017 at 3:29 pm in reply to: Logo overflapping on the mobile version #860174

Victoria
Inactive Moderator

Hey sitibus,

You’re using a fallback menu.

The new burger menu does not work well with the fallback menu at this point. As a temporary solution, you can build a menu and assign it as Enfold’s main menu.

If you need further assistance please let us know.
Best regards,
Victoria

October 4, 2017 at 3:28 pm in reply to: Menu either side of logo #860173

Victoria
Inactive Moderator

Hi Picante,

You can try to add the logo image as a custom menu item, like on the website demonstrated by Guenni007.

If you need further assistance please let us know.
Best regards,
Victoria

October 4, 2017 at 3:21 pm in reply to: New Google Font #860170

Victoria
Inactive Moderator

Hi mooshonov,

It’s been a while, can you specify the issue again and can you give us temporary admin access to your website in the private content box below so that we can have a closer look?

Best regards,
Victoria

October 4, 2017 at 3:19 pm in reply to: Changing header background when scrolling down #860169

Victoria
Inactive Moderator

Hi alonarad,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

October 4, 2017 at 3:15 pm in reply to: Can't get video to open in lightbox #860163

Victoria
Inactive Moderator

Hi ckwellington,

You need to enable the lightbox for the theme in theme options, by checking the “Lightbox Modal Window”.

Best regards,
Victoria

October 4, 2017 at 3:11 pm in reply to: Image with hotspots on iPad #860160
Victoria
Inactive Moderator
Hey kjwaggz,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 990px) {
  #top .no_margin.av_one_third {
    width: 100%;
}
#top .no_margin.av_two_third {
    width: 100%;
}
.av-layout-grid-container {
    width: auto;
}
.flex_cell {
    display: block;
}

#after_section_1 .content {
  padding: 0px;
}
#av_section_2 {
  padding-top: 110px;
}
}
```
If you need further assistance please let us know.
Best regards,
Victoria
October 4, 2017 at 2:43 pm in reply to: Switching to mobile menu at higher resolution #860149
Victoria
Inactive Moderator
Hi Erwin,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 1024px) {
  nav.main_menu {
    display: block !important;
  }
  .menu-item {
    display: none;
  }
  .av-burger-menu-main.menu-item-avia-special {
    display: block;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
October 4, 2017 at 2:39 pm in reply to: Using SVG for Main Logo and Transparent Causes Problems #860148

Victoria
Inactive Moderator

Hi,

I could not log in, got a 404 on the link. Could you please post a valid login link.

Best regards,
Victoria

October 4, 2017 at 2:37 pm in reply to: masonry is removing HTML tags from the excerpt #860147

Victoria
Inactive Moderator

Hi nulrick,

An excerpt is a short part of the content, it’s not supposed to be fancy, just a few lines of text, even WordPress does not provide a WYSIWYG filed for the excerpt, just a plain text field. If you need more than that you need to consider using a different element or making a customization in the template files.

Best regards,
Victoria

October 4, 2017 at 2:34 pm in reply to: layout for mobile devices not working correctly #860146

Victoria
Inactive Moderator

Hi desong22,

You’re using a fallback menu.
The new burger menu does not work well with the fallback menu at this point. As a temporary solution, you can build a menu and assign it as Enfold’s main menu.

Best regards,
Victoria

October 4, 2017 at 2:30 pm in reply to: Broken RSS Feed portfolio items #860144

Victoria
Inactive Moderator

Hi Ariane,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

October 4, 2017 at 2:30 pm in reply to: Reduce size of the titles and descriptions of overlays at portfolio masonry #860142

Victoria
Inactive Moderator

Hi Jonna,

Portfolio grid has a similar option, but it might need some customization to show title and caption in lightbox. You might consider the ajax option.
https://cl.ly/112n3G0u0O2J
Here is a demo

Portfolio 4 Columns narrow – Ajax

Let me know what you think.
Best regards,
Victoria

October 4, 2017 at 2:23 pm in reply to: Category posts view #860135

Victoria
Inactive Moderator

Hi reggiescott,

I am seeing the excerpts there. Did you get it working?

Best regards,
Victoria

October 4, 2017 at 2:22 pm in reply to: Change default tag pag to display excerpt vs. entire post #860134

Victoria
Inactive Moderator

Hey reggiescott,

I am seeing excerpts on both. Did you get it working?

Best regards,
Victoria

October 4, 2017 at 2:20 pm in reply to: REPLICATING LAYOUT #860133

Victoria
Inactive Moderator

Hi Stevo,

It might be easier to use color sections, inside of them 1/4 and 3/4 elements with background images and text inside, like on the screenshot below, and then adjusting a bit with the help of css.
https://cl.ly/472w023I0X3h
https://cl.ly/1X0b13173p47

If you need further assistance please let us know.
Best regards,
Victoria

October 4, 2017 at 2:09 pm in reply to: Font / css pb following the update #860131

Victoria
Inactive Moderator

Hi,

Yes, the styles from customs.css are applied in this case. You can delete them from there or changes via FTP.

Best regards,
Victoria

September 28, 2017 at 1:51 pm in reply to: Navigation submenu items on mobile do not react #858053

Victoria
Inactive Moderator

Hi Stephan,

I know, it’s been a while, the fixes are being tested now and will be released sometime soon. Please bear with us and sorry for the inconvenience.

Best regards,
Victoria

September 28, 2017 at 1:47 pm in reply to: map loading issue #858051

Victoria
Inactive Moderator

Hi satucker,

Probably that key was generated just for a test, please generate your own.

Best regards,
Victoria

September 28, 2017 at 1:43 pm in reply to: Seeking some code to add "Instagram Feed" above header #858044
Victoria
Inactive Moderator
Hi,

Are you sure the shortcode is correct?
Before you paste the code please change
```
this ’ to ' and the double quotes too
```
.

Best regards,
Victoria
- This reply was modified 8 years, 4 months ago by Victoria.
September 28, 2017 at 1:39 pm in reply to: Fixed burger menu doesn't work #858041
Victoria
Inactive Moderator
Hi Pascoli,

I think I did not understand you properly at first. Thank you for the screenshot.
Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {
  .responsive.html_header_top.html_header_sticky  #top #wrap_all #header {
    position: fixed;
  }
}
```
If you need further assistance please let us know.
Best regards,
Victoria
September 28, 2017 at 1:35 pm in reply to: Https move messed something up #858034

Victoria
Inactive Moderator

Hey jamesbarrell,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

September 28, 2017 at 1:35 pm in reply to: Bloglayout: Color section over blog and sidebar #858032

Victoria
Inactive Moderator

Hi George,

Do you have this enabled in theme options?
https://cl.ly/41200z033j06

Best regards,
Victoria
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Posts

Viewing 30 posts - 33,181 through 33,210 (of 38,325 total)

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