Page 1100 – Support | Kriesi.at – Premium WordPress Themes

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October 16, 2017 at 4:08 pm in reply to: Strange bug with repeating sections #864865

Victoria
Inactive Moderator

Hi Daniel,

Glad we could help :)

If you need further assistance please let us know.
Best regards,
Victoria

October 16, 2017 at 4:08 pm in reply to: iPad portrait view post columns to 1 as in iPhone #864864
Victoria
Inactive Moderator
Hi tpetauer,

Please remove this code:

and add this:
```
@media only screen and (min-width: 768px) and (max-width: 1024px) {
#top  div .av_one_third {
    margin-left: 0;
    width: 100% !important;;
    display: block;
}
#top .flex_column_table {
    display: block;
    table-layout: initial;
    width: 100%;
}
#top div .av_two_third {
    margin-left: 0%;
    width: 100% !important;
    display: block;
}

#top .flex_column_table_cell {
    float: none;
    display: block;
}

}
```
If you need further assistance please let us know.
Best regards,
Victoria
October 16, 2017 at 3:56 pm in reply to: Mobiles Menü nicht anzeigbar #864860

Victoria
Inactive Moderator

Hi Thomas,

Was meinst du, sie funktionieren nicht richtig? Haben Sie Änderungen an functions.php vorgenommen? Welche Version von PHP laufen Sie?

What do you mean, they do not work properly? Did you make any changes in functions.php? Which version of php are you running?
Best regards,
Victoria

October 16, 2017 at 3:47 pm in reply to: Reduce socket height in stretched layout #864857

Victoria
Inactive Moderator

Hi siirous,

Looks much better now, did you get it working or do you still need our help?

Best regards,
Victoria

October 16, 2017 at 3:44 pm in reply to: WooCommerce cross-sells position #864855
Victoria
Inactive Moderator
Hey xansdesign,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (min-width: 990px) {
.cart-collaterals .cart_totals {
    width: 100%;
}
.cart-collaterals {
    float: right;
    width: 40%;
}

.cross-sells {
    padding-top: 0px;
     margin-top: 0px;
     border: none;
     width: 60%;
    float: left;
}

div.cross-sells .products .product {
    width: 45%;
}

#top form.woocommerce-cart-form {
    margin-bottom: 65px;
}
}
```
If you need further assistance please let us know.

Best regards,
Victoria
October 16, 2017 at 3:30 pm in reply to: Mobile menu not working #864850

Victoria
Inactive Moderator

Hi frammies,

You’re using the fallback menu.
The new burger menu does not work well with the fallback menu at this point. As a temporary solution, you can build a menu and assign it as Enfold’s main menu.

If you need further assistance please let us know.
Best regards,
Victoria

October 16, 2017 at 3:29 pm in reply to: Mobile header covering part of page #864849

Victoria
Inactive Moderator

Hi nteinert,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

October 16, 2017 at 3:17 pm in reply to: Using google fonts #864844

Victoria
Inactive Moderator

Hi ScottYetter,

You can adjust those elements in the Enfold > Advanced Styling panel here
https://cl.ly/3m413d3p3X21, you can specify the weight of the font there as well.

Let us know if you need more help.
Best regards,
Victoria

October 16, 2017 at 3:09 pm in reply to: Scrollable submenu #864841

Victoria
Inactive Moderator

Hey Erwin,

Can you make it a mega menu with several columns? Maybe it’s better that way?
It didn’t really scroll vertically on my side.

Best regards,
Victoria

October 16, 2017 at 3:02 pm in reply to: problems with the responsive menu #864838
Victoria
Inactive Moderator
Hi Alexander,

Here is the code to align copyright text with the footer nav, you can put it in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#socket .sub_menu_socket {
    padding-top: 7px;
}
```
As for the other elements in your footer, I don’t see them. Are they not published? Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

If you need further assistance please let us know.
Best regards,
Victoria
October 16, 2017 at 2:58 pm in reply to: Extending Special Heading styles #864836

Victoria
Inactive Moderator

Hi goldenplanet,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

October 16, 2017 at 2:56 pm in reply to: German umlauts and icons aren't shown correctly #864835

Victoria
Inactive Moderator

Hi x06designs,

Glad you got it working for you! :)

Thank you @Guenni007 :)

If you need further assistance please let us know.
Best regards,
Victoria

October 16, 2017 at 2:54 pm in reply to: Close mobile menu by clicking on active navigation item #864834

Victoria
Inactive Moderator

Hi Mathuseo,

Well, on one hand it seems to be smarter like this. On the other hand, I have a few more seconds as a user to click on another menu item if I changed my mind. And the menu has a bug at this point, but it will be fixed in the upcoming release, and some people like to have the submenu to open on click, so we have an opening, not closing function. You can do the customization if you like, but we have to wait for the menu “update”.

Let me know what you think.
Best regards,
Victoria

October 16, 2017 at 2:48 pm in reply to: Problem WooCommerce Check-Out-Page #864831

Victoria
Inactive Moderator

Hey Marcus,

I got to the checkout page, after this is only PayPal. Did you get it working? You can set the checkout page in WooCommerce settings.

If you need further assistance please let us know.
Best regards,
Victoria

October 16, 2017 at 2:45 pm in reply to: Fatal Error #864829
Victoria
Inactive Moderator
Hi zebraremovals,

The functions.php is not supposed to be in the themes folder, it’s in themes/enfold folder. Can you give us temporary FTP access to your website in the private content box below, so that we can have a closer look.

Best regards,
Victoria
- This reply was modified 8 years, 3 months ago by Victoria.
October 16, 2017 at 2:42 pm in reply to: Updated Enfold to New Version and Received Fatal Error Message #864827

Victoria
Inactive Moderator

Hey tkonig90,

Which version of php are you running? Looks like you need to have a higher php version.

Best regards,
Victoria

October 13, 2017 at 4:12 pm in reply to: Price table Width #864036

Victoria
Inactive Moderator

Hey frifoto,

That is just content in a color section.

Best regards,
Victoria

October 13, 2017 at 4:11 pm in reply to: Bring Active Menu Indicator from Default Header Style into Minimal Header Style #864034

Victoria
Inactive Moderator

Hi losalamoslabs,

From what I’m seeing now, you got it working, right? Do you still need our help?

You can request this as a feature here.

Best regards,
Victoria

October 13, 2017 at 4:08 pm in reply to: Forbid access to all PDF uploads #864031
Victoria
Inactive Moderator
Hey med,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

I think it’s better to do it via .htaccess.

Best regards,
Victoria
- This reply was modified 8 years, 3 months ago by Victoria.
October 13, 2017 at 4:06 pm in reply to: Mobiles Menü nicht anzeigbar #864024

Victoria
Inactive Moderator

Hey tom1989,

It looks like the theme files have not been properly overwritten by the update, there are some old html elements that are not supposed to be there anymore. Please, update your theme via FTP.

Es sieht so aus, als ob die Theme-Dateien vom Update nicht korrekt überschrieben wurden. Es gibt einige alte HTML-Elemente, die nicht mehr vorhanden sein sollen. Bitte aktualisieren Sie Ihr Thema per FTP.

Best regards,
Victoria

October 13, 2017 at 3:59 pm in reply to: Pricing tables: vertical align in the middle #864016

Victoria
Inactive Moderator

Hey ax2201,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

October 13, 2017 at 3:53 pm in reply to: Equal height columns are not correct after update. #864013

Victoria
Inactive Moderator

Hey Jake,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

October 13, 2017 at 3:52 pm in reply to: TAB SECTION #864012

Victoria
Inactive Moderator

Hi pddcoms,

This was supposed to be fixed, are you running the latest Enfold version? Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

October 13, 2017 at 3:51 pm in reply to: Issue with mobile menu #864011

Victoria
Inactive Moderator

Hey Antonio,

Yeah, that issue with the mobile menu has been there for a while, so if you can keep the menu setting to be open on mobile for a while, would be nice.
Here is a thread with other solutions
https://kriesi.at/support/topic/sub-menu-do-not-appear-in-mobile-menu-since-4-1/#post-823575

If you need further assistance please let us know.
Best regards,
Victoria

October 13, 2017 at 3:50 pm in reply to: Menu overlaps logo in resized browser #864010

Victoria
Inactive Moderator

Hi Carolin,

Can you post the exact code you put, please?

Best regards,
Victoria

October 13, 2017 at 3:48 pm in reply to: Google API key is not configured correctly #864006

Victoria
Inactive Moderator

Hi tom3321,

Here is the error that you’re getting now
https://developers.google.com/maps/documentation/javascript/error-messages#referer-not-allowed-map-error
Can you authorize the url like
*mydomain.com/*

Best regards,
Victoria

October 13, 2017 at 3:45 pm in reply to: Duplicated Social Icons on Mobile #864005

Victoria
Inactive Moderator

Hi garethlawson,

Glad you got it working for you and thank you for sharing! :)

If you need further assistance please let us know.
Best regards,
Victoria

October 13, 2017 at 3:43 pm in reply to: Hide footer and/or socket in custom post types #864001

Victoria
Inactive Moderator

Hi mikebackhouse,

This plugin can contribute to the issue (screenshot below). Please deactivate all plugins one by one to check which one is causing this issue and let us know if this solves the problem.

If you need further assistance please let us know.
Best regards,
Victoria

October 13, 2017 at 3:32 pm in reply to: Easy Slider – Video #863991

Victoria
Inactive Moderator

Hi gzelasco,

The video plays, I’m sorry, I don’t understand what the issue is. Can you describe it in different words?

Best regards,
Victoria

October 13, 2017 at 3:24 pm in reply to: Add Category to Masonry Blog Main Page #863983

Victoria
Inactive Moderator

Hi santanin,

Please refer to this thread for a possible solution.

If you need further assistance please let us know.
Best regards,
Victoria
Author

Posts

Viewing 30 posts - 32,971 through 33,000 (of 38,325 total)

← 1 2 3 … 1,099 1,100 1,101 … 1,276 1,277 1,278 →