Page 1048 – Support | Kriesi.at – Premium WordPress Themes

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December 9, 2017 at 2:41 pm in reply to: blog without widgets #886836

Victoria
Inactive Moderator

Hi queendad,

Color section and a sidebar do not really work well together, can you try the 1/1 element instead of the color section?
Could you please enable the Advanced Layout Builder debug mode . Here is how to do it: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

Best regards,
Victoria

December 9, 2017 at 2:36 pm in reply to: Embedded videos no longer work #886834

Victoria
Inactive Moderator

Hey xavbroadcast,

Here is a thread for you to consider
https://kriesi.at/support/topic/video-background-broken-in-enfold-4-2/

Best regards,
Victoria

December 9, 2017 at 2:35 pm in reply to: Enfold Slides not responsive? #886833
Victoria
Inactive Moderator
Hi Fine,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (min-width: 768px) and (max-width: 1023px) {
   #av_section_1 {
    background-size: contain;
    height: 470px;
  }
  #top .av-rotator-container-inner {
      font-size: 28px;
  }
  #av_section_1  .av-section-color-overlay {
    height: 470px;
  }
}

@media only screen and (min-width: 671px) and (max-width: 768px) {
  #av_section_1 {
    background-size: contain;
    height: 400px;
  }
  #top .av-rotator-container-inner {
      font-size: 28px;
  }
  #av_section_1  .av-section-color-overlay {
    height: 400px;
  }
  .avia-section.av-minimum-height .container .content {
      vertical-align: top;
  }
  .avia-section-huge .content, .avia-section-huge .sidebar {
    padding-top: 60px;
    padding-bottom: 60px;
  }
}

@media only screen and (max-width: 670px) {
   #av_section_1 {
    background-size: contain;
    height: 350px;
  }
  #top .av-rotator-container-inner {
      font-size: 26px;
  }
  #av_section_1  .av-section-color-overlay {
    height: 350px;
  }
  .avia-section.av-minimum-height .container .content {
      vertical-align: top;
  }
  .avia-section-huge .content, .avia-section-huge .sidebar {
    padding-top: 60px;
    padding-bottom: 60px;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
December 9, 2017 at 2:22 pm in reply to: can you do more blog layout style? #886829

Victoria
Inactive Moderator

Hi joy,

Show what? Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

December 9, 2017 at 2:20 pm in reply to: Full Width Sliders not loading on Google Chrome #886828

Victoria
Inactive Moderator

Hi dmls,

Best regards,
Victoria

December 9, 2017 at 2:02 pm in reply to: More product details (name, category etc) in cart #886820

Victoria
Inactive Moderator

Hi lawrencer,

Here are some threads to consider:

Change the WooCommerce Price Display

woocommerce-price-display/embed/#?secret=18Q7sL3SjO" data-secret="18Q7sL3SjO" width="600" height="338" title="“Change the <a href="https://automattic.pxf.io/y2XdbN/" target="_blank" rel="nofollow">WooCommerce</a> Price Display” — SkyVerge" frameborder="0" marginwidth="0" marginheight="0" scrolling="no">

https://stackoverflow.com/questions/32137645/woocommerce-echo-product-title-in-checkout
https://stackoverflow.com/questions/28576667/get-cart-item-name-quantity-all-details-woocommerce

If you need further assistance please let us know.
Best regards,
Victoria

December 9, 2017 at 1:58 pm in reply to: Add Burger Icon next to menu item rather than the down arrow #886817

Victoria
Inactive Moderator

Hi cinchmedia,

Could you please attach a mockup of what you’re trying to achieve?

Best regards,
Victoria

December 9, 2017 at 1:56 pm in reply to: Fullwidth Sub Menu on all pages #886816

Victoria
Inactive Moderator

Hi sealmaster,

Did you have the main menu and the submenu sticky or just the submenu?

Best regards,
Victoria

December 9, 2017 at 1:54 pm in reply to: mobile menu disappeared #886815

Victoria
Inactive Moderator

Hi,

So the search must be hidden on the mobile view?

Best regards,
Victoria

December 9, 2017 at 1:47 pm in reply to: Slider not responsive #886813
Victoria
Inactive Moderator
Hey Granis,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (min-width: 768px) and (max-width: 1023px) {
  .avia-fullscreen-slider .avia-slideshow>ul>li {
      width: 100%;
      background-size: contain;
      background-repeat: no-repeat;
  }
  .avia-fullscreen-slider .avia-slideshow {
   height: 513px !important;
  }
  .avia-fullscreen-slider .avia-slideshow-inner {
      width: 100%;
      height: 513px;
  }
}

@media only screen and (max-width: 479px) {
    .avia-fullscreen-slider .avia-slideshow>ul>li {
      width: 100%;
      background-size: contain;
      background-repeat: no-repeat;
  }
  .avia-fullscreen-slider .avia-slideshow {
   height: 250px !important;
  }
  .avia-fullscreen-slider .avia-slideshow-inner {
      width: 100%;
      height: 250px;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
December 9, 2017 at 1:33 pm in reply to: enfold issue with row and two cells – image on left etc #886811

Victoria
Inactive Moderator

Hey steve2,

There are issues with the fixed background on iPad, here is a thread about it
https://www.sitepoint.com/community/t/fixed-background-on-ipad/203905/3

If you need further assistance please let us know.
Best regards,
Victoria

December 9, 2017 at 1:29 pm in reply to: Fixed background image in section for mobile device #886810

Victoria
Inactive Moderator

Hi Laure,

Yes, of course, you can put a background image in a color section, it will just scroll with the page. And can you point exactly which elements you want to adjust?

If you need further assistance please let us know.
Best regards,
Victoria

December 9, 2017 at 1:26 pm in reply to: Avia Layout Builder not loading #886809

Victoria
Inactive Moderator

Hi zeelim,

All right! Glad we finally spotted the issue!

If you need further assistance please let us know.
Best regards,
Victoria

December 9, 2017 at 1:20 pm in reply to: Form Styling Help #886807
Victoria
Inactive Moderator
Hi mcraig77,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#newsletter fieldset input[type=submit] {
    width: 24%;
    margin-left: 1%;
    font-size: 16px;
    line-height: 16px;
    margin-top: 0.85em;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
December 9, 2017 at 1:16 pm in reply to: Responsive Tablet #886805
Victoria
Inactive Moderator
Hi sniffytobias,

This code will keep the columns, but reduce the paddings.

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (min-width: 768px) and (max-width: 1024px) {
  .flex_cell.no_margin.av_four_fifth.avia-builder-el-3.el_after_av_cell_one_fifth.avia-builder-el-last  {
    padding: 60px 0px !important;
  }
  .books-page2 {
      margin-top: -100px;
      padding-left: 30px;
      padding-right: 30px;
  }
  .books-page {
      padding-left: 20px;
      padding-right: 20px;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
December 9, 2017 at 1:06 pm in reply to: Buttons missing outside vewing port on Advaced layerslider #886804

Victoria
Inactive Moderator

Hi Christopher,

Which browser are you using? Can you please clear the browser cache? I checked in Chrome, Safari and FF. The text does not go under.

Best regards,
Victoria

December 9, 2017 at 1:00 pm in reply to: Tooltip non responsive #886802

Victoria
Inactive Moderator

Hi ctancrede,

A simple tooltip like this is supposed to be no more than a few lines of text, not the whole paragraph.
Can you please disable cache and minification while we’re helping you.

Best regards,
Victoria

December 9, 2017 at 11:56 am in reply to: LayerSlider: automatically scrolling down after the last slide #886792

Victoria
Inactive Moderator

Hi Andrej,

Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)

Best regards,
Victoria

December 9, 2017 at 11:54 am in reply to: Conflict between Enfold, Google ads and WooCommerce #886790
Victoria
Inactive Moderator
Hi boogieboa,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top #wrap_all .textwidget.custom-html-widget ins:before {
  content: '';
}
```
If you need further assistance please let us know.

Best regards,
Victoria
December 9, 2017 at 11:51 am in reply to: Problem with image size in masonry set with "Perfect Manual Masonry" #886787

Victoria
Inactive Moderator

Hi Giuseppe,

You should prepare images of higher quality and prevent WordPress from compressing them.
http://www.wpbeginner.com/wp-tutorials/how-to-increase-or-decrease-wordpress-jpeg-image-compression/

4 Key WordPress Image Optimization Tips

Also you need to ask your hosting provider to upgrade php to 5.6.3 at least.

Best regards,
Victoria

December 9, 2017 at 11:45 am in reply to: Add Polylang language swith next to burger menu icon #886786

Victoria
Inactive Moderator

Hi digizel,

In order to have the code in your functions.php you need to use a child theme and add the code there. Otherwise the code you add in the parent theme, it will be overwritten by the next update.

Best regards,
Victoria

December 9, 2017 at 11:43 am in reply to: [enfold 4.2] Masonry Gallery / Add link to download #886785

Victoria
Inactive Moderator

Hey tl_s180,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

December 9, 2017 at 11:42 am in reply to: How to make a gallery of downloadable items #886782

Victoria
Inactive Moderator

Hi FFAlan,

Here are a few overviews of the plugins for that:
http://www.flipbuilder.com/wordpress-pdf-catalog-plugin.html
http://www.wpbeginner.com/plugins/best-pdf-plugins-for-wordpress/

If you need further assistance please let us know.
Best regards,
Victoria

December 9, 2017 at 11:40 am in reply to: Products not adding to cart Woocommerce #886780

Victoria
Inactive Moderator

Hi esaunders,

I was able to create the test product, but there are many errors in the WordPress editor JavaScript.
How are you creating products? Can you please clear browser cache?

Best regards,
Victoria

December 9, 2017 at 11:33 am in reply to: Issue Selecting State when checking out in Woo Commerce #886777

Victoria
Inactive Moderator

Hi keifygeorge,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

December 9, 2017 at 11:33 am in reply to: Enfold 4.2 Errors in Internet Explorer #886776

Victoria
Inactive Moderator

Hey hurricaneweb,

There so many errors on the page, this could be the reason it won’t render in some browsers at all.

Best regards,
Victoria

December 9, 2017 at 11:30 am in reply to: Working with rows and cells #886775

Victoria
Inactive Moderator

Hi iljapronin,

Credentials did not work for me. Could you please update the credentials.

Best regards,
Victoria

December 9, 2017 at 11:25 am in reply to: Full-Width Sub Menu – Active Link Styling #886773

Victoria
Inactive Moderator

Hi Ryan,

Here is a thread for you to consider

Current Menu Item in Full Width Sub Menu

If you need further assistance please let us know.
Best regards,
Victoria

December 9, 2017 at 11:23 am in reply to: Testimonials Name field -how to change font? #886771
Victoria
Inactive Moderator
Hi Alan,

Thank you :)

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.av-minimal-grid-style .avia-testimonial-meta-mini .avia-testimonial-name {
  font-weight: 300;
  font-size: 14px;
}
```
If you need further assistance please let us know.
Best regards,
Victoria
December 9, 2017 at 11:21 am in reply to: Conflict between Enfold, Google ads and WooCommerce #886770

Victoria
Inactive Moderator

Hey boogieboa,

I looked at the shop page and a product page, did not see any adds, which page should I be looking at? (AddBlock disabled)

Best regards,
Victoria
Author

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Viewing 30 posts - 31,411 through 31,440 (of 38,325 total)

← 1 2 3 … 1,047 1,048 1,049 … 1,276 1,277 1,278 →