Page 1026 – Support | Kriesi.at – Premium WordPress Themes

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December 27, 2017 at 10:47 pm in reply to: Display a small arrow that points down to next section not working right. #892263

Victoria
Inactive Moderator

Hi,

Could you please enable the Advanced Layout Builder debug mode. Here is how to do it: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

Best regards,
Victoria

December 27, 2017 at 10:43 pm in reply to: Avia layout builder has suddenly disappeared #892262

Victoria
Inactive Moderator

Hi Claudia,

Why don’t you want to update via FTP? Can you try php7.0, not php7.1?

Best regards,
Victoria

December 27, 2017 at 10:39 pm in reply to: Add slogan under my logo #892261

Victoria
Inactive Moderator

Hey belpa65,

Have you removed it? I do not see the text. Can you add it again and let us try to help you adjust it?

Best regards,
Victoria

December 27, 2017 at 10:37 pm in reply to: I Frame #892260

Victoria
Inactive Moderator

Hi dawsmik,

We cannot see the link from the reply above. Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

December 27, 2017 at 10:36 pm in reply to: Need a background Overlay to Header/Menu on Home page #892259

Victoria
Inactive Moderator

Hi brandesigns,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

December 27, 2017 at 10:34 pm in reply to: LayerSlider Full size height on mobile #892257
Victoria
Inactive Moderator
Hey Jordy,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (min-width: 768px) and (max-width: 1024px) {
  #layerslider_1 {
    height: 500px !important;
  }
}

@media only screen and (max-width: 479px) {
  #layerslider_1 {
    height: 300px !important;
  }
}
@media only screen and (min-width: 480px) and (max-width: 767) {
  #layerslider_1 {
    height: 95vh !important;
    width: 100vw !important;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
December 27, 2017 at 10:26 pm in reply to: Google AdWords Icon – Home Page – IconBox Icon – Font: entypo-fontello #892254

Victoria
Inactive Moderator

Hey Colm,

You need to upload custom icon and use it.
https://kriesi.at/support/topic/how-to-add-custom-icons-to-iconbox/

Adding your own Icon Fonts

If you need further assistance please let us know.
Best regards,
Victoria

December 27, 2017 at 10:24 pm in reply to: Galleri on mobile #892253

Victoria
Inactive Moderator

Hey grafixstudio,

It disappears when you tap on the image on my iPhone. Which phone are you testing in?
You could try adding the fade out effect to it.

Best regards,
Victoria

December 27, 2017 at 10:00 pm in reply to: Ugly 404 page for images #892249

Victoria
Inactive Moderator

Hi Mauro,

Here are some threads to consider:

404 page – How to change the URL address in the browser please?

Enfold 404 page configuration

If you need further assistance please let us know.
Best regards,
Victoria

December 27, 2017 at 9:57 pm in reply to: Datepicker Change Layout #892248

Victoria
Inactive Moderator

Hi Jannis,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

December 27, 2017 at 9:56 pm in reply to: changing line height for a specific text block #892247

Victoria
Inactive Moderator

Hey siteitltd,

Can you point us to the exact element in question?

Best regards,
Victoria

December 27, 2017 at 9:56 pm in reply to: Can't access admin page. #892246

Victoria
Inactive Moderator

Hi ilifelive,

Which version of php are you running?

Best regards,
Victoria

December 27, 2017 at 9:54 pm in reply to: Yoast XML Sitemap mit Images? #892245

Victoria
Inactive Moderator

Hi Michael,

This code should be added to the child theme functions.php. Yes, you should use the child theme.

Using a Child Theme

Always have a backup. If something breaks you can use a backup. Or you can go to the file via FTP and remove the whole code you added.

Best regards,
Victoria

December 27, 2017 at 9:51 pm in reply to: Vertical align #892243

Victoria
Inactive Moderator

Hi ilifelive,

The table looks fine on my end. Don’t see the gloves image. Is there a different page where we can see the issue?

Best regards,
Victoria

December 27, 2017 at 9:48 pm in reply to: Encountering error 431 when saving blogpost #892241

Victoria
Inactive Moderator

Hi thijsvanhalewijn,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

December 27, 2017 at 9:47 pm in reply to: Real prize of Flashlight theme #892240

Victoria
Inactive Moderator

Hey Tonci,

Can you provide the link where you see the 54$ price?

Best regards,
Victoria

December 27, 2017 at 9:45 pm in reply to: to use woocommerce #892238

Victoria
Inactive Moderator

Hi ngavy,

Yigit referred to the elements of the Advanced Layout Builder

Best regards,
Victoria

December 27, 2017 at 9:42 pm in reply to: Short Codes Not Updating Content #892236
Victoria
Inactive Moderator
Hi nychng,

It should be limit, not number
```
[product_category category="teddy-bear-soft-toys" columns="4" limit="8"]
```
Shortcodes included with WooCommerce

woocommerce.com/document/<a href="https://automattic.pxf.io/y2XdbN/" target="_blank" rel="nofollow">woocommerce</a>-shortcodes/embed/#?secret=koovc1QRjA" data-secret="koovc1QRjA" width="600" height="338" title="“Shortcodes included with <a href="https://automattic.pxf.io/y2XdbN/" target="_blank" rel="nofollow">WooCommerce</a>” — <a href="https://automattic.pxf.io/y2XdbN/" target="_blank" rel="nofollow">WooCommerce</a> Docs" frameborder="0" marginwidth="0" marginheight="0" scrolling="no">

Best regards,
Victoria
December 27, 2017 at 9:32 pm in reply to: Enfold and Woocommerce – single product pages #892234
Victoria
Inactive Moderator
Hey magnusf2,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.single-product-main-image {
    width: 50%;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
December 27, 2017 at 9:29 pm in reply to: Same size pictures appear with different height #892232

Victoria
Inactive Moderator

Hi Marcel,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

December 27, 2017 at 9:26 pm in reply to: Footer changes colors – why? #892230

Victoria
Inactive Moderator

Hi,

The footer looks fine on my end. Could you please clear the cache, check again and get back to us.

Best regards,
Victoria

December 27, 2017 at 9:25 pm in reply to: Show Title and Date on Blog Post #892229

Victoria
Inactive Moderator

Hi dinmix,

You need to add some test news, so that we can see what it looks like on your end.

Best regards,
Victoria

December 27, 2017 at 9:13 pm in reply to: Masonry element and WP-Rocket LazyLoad #892225

Victoria
Inactive Moderator

Hey Ed,

You can try to disable the Lazy Load on specific pages. Here is an article about it:
http://docs.wp-rocket.me/article/15-disabling-lazy-load-on-specific-images

If you need further assistance please let us know.
Best regards,
Victoria

December 27, 2017 at 9:11 pm in reply to: Problem mit dem Plugin "The Grid" #892224
Victoria
Inactive Moderator
Hi Luis,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#grid-1272 .tg-search-inner {
    height: 32px;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
December 27, 2017 at 9:07 pm in reply to: The woocommerce related product images in the theme are too big. #892222

Victoria
Inactive Moderator

Hey HeeHA,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

December 27, 2017 at 9:07 pm in reply to: Date and excerpt not showing for blogs #892221

Victoria
Inactive Moderator

Hey Michael64142,

You need to check the box for the excerpt in Screen options and fill it out manually.

Best regards,
Victoria

December 27, 2017 at 9:02 pm in reply to: Menu not central and extra space to the right of website #892220

Victoria
Inactive Moderator

Hi Kieran,

Is it iPad Pro or mini? Looks fine on my mini. Could you please clear the cache, check again and get back to us.

Best regards,
Victoria

December 27, 2017 at 8:56 pm in reply to: Blog Archives in Widget not working #892217

Victoria
Inactive Moderator

Hi Micheal0424,

That’s weird, the category widget below is working fine and the archive widget is not.

http://doitanyway.co.uk/archive-widget-not-working-in-wordpress-self-hosted/

Best regards,
Victoria

December 27, 2017 at 8:44 pm in reply to: tables different on mobile #892216

Victoria
Inactive Moderator

Hey ffcompany,

Best regards,
Victoria

December 27, 2017 at 8:40 pm in reply to: Creating a boxed layout page on a stretched layout site? #892215

Victoria
Inactive Moderator

Hi wieslander,

There has to be just one id farg on the page, the ids have to be unique. Maybe you should wrap all row in color sections? And set the setting to “No sidebar”.

Best regards,
Victoria
Author

Posts

Viewing 30 posts - 30,751 through 30,780 (of 38,325 total)

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