Page 1025 – Support | Kriesi.at – Premium WordPress Themes

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January 3, 2018 at 3:16 pm in reply to: Buying Enfold theme #892860

Victoria
Inactive Moderator

Hi Aleksandar,

I am not sure that is at all possible. Even if it is, we cannot really help you with that, since such customizations are not covered by our support.

Best regards,
Victoria

January 3, 2018 at 3:14 pm in reply to: Realty Press plugin #892858
Victoria
Inactive Moderator
Hi ckonanz,

Have you tried this css
```
.image-overlay .image-overlay-inside {
  display: none;
}
```
Best regards,
Victoria
January 3, 2018 at 3:12 pm in reply to: Services Page in Construction Demo #892856

Victoria
Inactive Moderator

Hey taylorvarco,

That link was to all demos. Here is the construction demo

Home

What page do you want to copy?

Best regards,
Victoria

January 3, 2018 at 3:10 pm in reply to: Blog Posts Drawing Oldest to Newest #892855

Victoria
Inactive Moderator

Hi Brigitte,

Could you please enable the Advanced Layout Builder debug mode. Here is how to do it: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/
Can you please also make a copy of this page?

Best regards,
Victoria

January 3, 2018 at 3:03 pm in reply to: Contact form make padding and fields smaller #892854
Victoria
Inactive Moderator
Hey tonydobrevski,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
#top .avia_ajax_form .text_input, 
#top .avia_ajax_form .select,
#top .avia_ajax_form .text_area {
    padding: 6px;
    border-radius: 3px;
}
.avia_ajax_form p {
    margin: 8px 0;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 3, 2018 at 3:01 pm in reply to: Round edges of cell background color #892853
Victoria
Inactive Moderator
Hey tonydobrevski,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.main_color #submit, .main_color input[type='submit'] {
  border-radius: 3px;
  box-shadow: 0 3px 6px #ddd;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 3, 2018 at 2:57 pm in reply to: Issues with Avia Layout Builder #892849

Victoria
Inactive Moderator

Hi Alessandro,

Glad you got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

January 3, 2018 at 2:55 pm in reply to: Images not displaying on all attachment pages #892847
Victoria
Inactive Moderator
Hey bulldog232,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.attachment a img {
  min-height: 350px;
  min-width: 500px;
  height: 100%;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 3, 2018 at 2:51 pm in reply to: Footer Credits/Copyright Text Not Saving? #892845

Victoria
Inactive Moderator

Hey jamesf1989,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

Best regards,
Victoria

January 3, 2018 at 2:50 pm in reply to: Hide MegaMenu Images on Mobile / Tablet #892844

Victoria
Inactive Moderator

Hey Timo,

The only-desktop class does not seem to be there and so the css does not hide it. Are you trying to hide images on mobile?

Best regards,
Victoria

January 3, 2018 at 1:27 pm in reply to: Header Layout #892812

Victoria
Inactive Moderator

Hey dinmix,

Here is a tutorial on how to do it

Adding a widget area to the header

If you need further assistance please let us know.
Best regards,
Victoria

January 3, 2018 at 1:26 pm in reply to: ALB > Content Elements > Tabs: make tabs closed on mobile #892811

Victoria
Inactive Moderator

Hi,

There is an error in JavaScript and so the JavaScript for the tabs does not work.
The error is in the under construction plugin.

Best regards,
Victoria

January 3, 2018 at 1:22 pm in reply to: TinyMCE plugin error #892808

Victoria
Inactive Moderator

Hi Kate_McCulla,

Can you please increase the values for PHP Post Max Size and PHP Max Upload Size? Those are very low on your installation.
https://kriesi.at/support/topic/failed-to-load-resource-the-server-responded-with-a-status-of-403-forbidden/#post-798773

If you need further assistance please let us know.
Best regards,
Victoria

January 3, 2018 at 1:17 pm in reply to: Icons added to Advanced LayerSlider WP only show once, then no longer display #892806

Victoria
Inactive Moderator

Hi Peter,

Which version of Layer Slider are you using? Enfold has the previous version and so the icons might be working better in the newer version.

Best regards,
Victoria

January 3, 2018 at 1:16 pm in reply to: text block is gone #892805

Victoria
Inactive Moderator

Hey Karin_Tara,

Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look? Can you also specify the page, where this is happening?

Best regards,
Victoria

January 3, 2018 at 1:15 pm in reply to: Taken on a client using 2 versions of Enfold on 2 websites but doesnt know their purchase details #892804

Victoria
Inactive Moderator

Hey Zohe Mustafa,

Do they have the license key in the theme options? If yes, you can use the key and register at the forum, also if the support period is still valid. I’m not sure what you mean by migrating: move content from one to another or just change the design to make them look similar?

Best regards,
Victoria

January 3, 2018 at 1:11 pm in reply to: Logo in mobile menu #892803
Victoria
Inactive Moderator
Hey mirr,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {
	.responsive #top .av_header_transparency.av_alternate_logo_active .logo a > img {
	    z-index: 999;
	}
	.html_av-overlay-side .av-burger-overlay-scroll {
	    width: 95%;
	}
}
```
If you need further assistance please let us know.

Best regards,
Victoria
January 3, 2018 at 1:07 pm in reply to: Change menu and logo position on mobile devices #892801

Victoria
Inactive Moderator

Hi UPON,

Glad we got it working for you! :)

If you need further assistance please let us know.

Best regards,
Victoria

January 3, 2018 at 1:06 pm in reply to: Masonry thumbnail image browser-side resizing issue #892800

Victoria
Inactive Moderator

Hey liapos,

Could you please give us a link to your website, we need more context to be able to help you.

Best regards,
Victoria

January 3, 2018 at 1:05 pm in reply to: update jump from EnfoldVersion: 2.5.2 to newest version #892799

Victoria
Inactive Moderator

Hi Signe,

Can you please look at the screenshot in private and tell us which element should be different and how?

Best regards,
Victoria

January 3, 2018 at 1:01 pm in reply to: Changing the script font #892798

Victoria
Inactive Moderator

Hi troyeccles,

I put the code in custom.css, you can go to that file via Appearance > Editor > css.
And change the url to the fonts to be the full path to where you uploaded the fonts to.

If you need further assistance please let us know.
Best regards,
Victoria

January 3, 2018 at 12:52 pm in reply to: Submenu position and transparency #892795
Victoria
Inactive Moderator
Hey Martin,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
.responsive.html_boxed.html_header_sticky #header,
.responsive.html_boxed.html_header_transparency #header {
  border: none;
  box-shadow: none;
}
.header_color .header_bg {
  border: none !important;
  background-color: rgba(255, 255, 255, 0.7)
}
.header_color .main_menu ul ul.sub-menu li a {
  color: #fff;
}
.header_color .main_menu ul ul.sub-menu li:hover a {
  color: #ccc !important;
}
```
If you need further assistance please let us know.

Best regards,
Victoria
December 30, 2017 at 9:12 pm in reply to: Navigation Menu Transparency #892380

Victoria
Inactive Moderator

Hi Simon,

Do you want the solid color just over the navigation or over the whole heder on hover?

Best regards,
Victoria

December 30, 2017 at 9:11 pm in reply to: Animated Gif showing just once #892376

Victoria
Inactive Moderator

Hi Wansink,

Yes, the loader can be cached and may not be seen with very fast connections. It has to be some JavaScript preloader animation if it is something you want to show all the time. Or configure caching to not cache the preloader.

WP Smart Preloader

18 CSS3 and jQuery Loading Animations Solutions

https://codecanyon.net/tags/animated%20preloader

Best regards,
Victoria

December 30, 2017 at 9:00 pm in reply to: Change order of grid row elements on mobile #892374

Victoria
Inactive Moderator

Hi taylorchiu,

Well, the easiest way is to duplicate the even sections, switch image and text and use screen option, which are available from Enfold 4.2, to hide them for desktop view and show on mobile.

If you need further assistance please let us know.
Best regards,
Victoria

December 30, 2017 at 8:45 pm in reply to: Featured image hyperlinking with Advanced Layout Editor #892371

Victoria
Inactive Moderator

Hi,

I got a 500 error and could not see the page or login to the dashboard. Is the dev server down?

Best regards,
Victoria

December 30, 2017 at 8:33 pm in reply to: Having Search bar, Flyout opacity issues. #892365
Victoria
Inactive Moderator
Hi RockSolidGear,

Here is the code you can put in Enfold > General Styling > Quick Css, if it does not work, put into themes/enfold/css/custom.css
```
@media only screen and (max-width: 767px) {
  .html_av-overlay-side-classic #top .av-burger-overlay {
    opacity: 1 !important;
  }
}
```
If you need further assistance please let us know.

Best regards,
Victoria
December 30, 2017 at 8:23 pm in reply to: Portfolio Grid #892352

Victoria
Inactive Moderator

Hi Judith,

6. Here is an article about media folders. You use a plugin for that.

Organize Your Media Library: How to Add WordPress Media Folders

And here is a thread about it on Stackoverflow
https://stackoverflow.com/a/33183893

5. As for the galleries, can you give us a link to a page with such a gallery?

4. Here are some links about image sizes, image quality and thumbnails in WordPress

How to Prevent WordPress from Generating Image Sizes

Guide to Cropping Thumbnails in WordPress

How to Resize WordPress Thumbnails

http://www.wpbeginner.com/wp-tutorials/how-to-increase-or-decrease-wordpress-jpeg-image-compression/

http://mediatemple.net/blog/tips/best-practices-in-wordpress-image-management/

10 Best WordPress Media Management Plugins

3. Here is are the articles on moving WordPress site and updating links:
http://www.wpbeginner.com/wp-tutorials/how-to-move-wordpress-to-a-new-host-or-server-with-no-downtime/
http://www.wpbeginner.com/wp-tutorials/how-to-move-wordpress-from-local-server-to-live-site/
http://www.wpbeginner.com/plugins/how-to-update-urls-when-moving-your-wordpress-site/

Happy holidays!
Best regards,
Victoria

December 30, 2017 at 8:12 pm in reply to: Flashlight theme #892350

Victoria
Inactive Moderator

Hi Tonci!

Like Yigit said, you can reply to the pre-sales questions in the thread by clicking on the link in the email.
Once you purchased any license, you can register at the forum using the key.
You can attach screenshots to a third party service like Dropbox and give us the links here.

Please, let us know if you have any more questions.

Happy holidays!
Regards,
Victoria

December 27, 2017 at 10:50 pm in reply to: Full Screen Slider Images not Appearing on Mobile #892264

Victoria
Inactive Moderator

Hey hylandgraphics,

The images might be blocked due to them being loaded via http, not https.
Here are some articles for you:
http://www.wpbeginner.com/wp-tutorials/how-to-add-ssl-and-https-in-wordpress/

Moving to HTTPS on WordPress

https://www.thepolyglotdeveloper.com/2014/12/force-https-pages-wordpress-site/

Best regards,
Victoria
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Posts

Viewing 30 posts - 30,721 through 30,750 (of 38,325 total)

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