December 8, 2017 at 12:56 am #886312
First let me say your support is AWESOME!
I have a strange one here.
I added 4 Icon layers to the top layerslider of our home page ( https://newsite.thepromisecenter.com ).
I save the Layerslider and navigate to the page. Everything displays fine.
If I then refresh the page, or re-visit the page from any browser of smart device, the Icons no longer display.
Thoughts?December 8, 2017 at 2:25 am #886329
Just to clarify, there should be 4 social media icons just below the “Real People, Real Promises” line (Facebook, Instagram, etc.) that show only the first time one visits the page, then disappear on subsequent visits, even with a different browser or device.December 8, 2017 at 7:11 am #886380
Update: I also added the 4 social media icons as images as a second row below the actual icons. You can see that the first row of actual icons disappears after the first page visit.
Expect it is a bug?December 8, 2017 at 11:09 am #886416
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
VictoriaDecember 8, 2017 at 5:38 pm #886553
You will see 2 LayerSlider WP:
1) RealPeopleReal Promises and
#1 has 4 Icons that disappear after first view
#2 I also added the images that do not disappear
Anxious to see what yo find.
December 11, 2017 at 11:16 am #887281December 12, 2017 at 8:24 pm #888061
- This reply was modified 6 days, 23 hours ago by Victoria.
I can not post a request with them as we purchased the layerslider app through Enfold, so Kreatura does not show us as having acquired it.
Can your team inquire of the Layer Slider author as this may be a bug effecting all installations.December 14, 2017 at 8:42 pm #889082
I can see the issue happening.
We are going to push our new update of Enfold and it will have the Layer Slider version inside
we hope that it will be fixed.
We appreciate your patience
BasilisDecember 14, 2017 at 8:59 pm #889085
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