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Hi Victoria,
I’m sending you a link to a screenshot with 3 sidebars. I cannot select a category from these 3 sidebars. Please try once in a sidebar, for example “Italian recipes”, to select the category “Italian recipes”, it does not work. I choose, and after saving the selection is gone again.
I’ll send you another screenshot from the blog page “News” Here only 2 categories are selected and only these 2 categories should be visible on the page, but all are displayed.
That shouldn’t be, it should only be displayed what I select.
Best regards,
SonjaHi Victoria,
I didn’t activate the sidebars (1-3) because of the error. I put the page URLs in the private box.
On the page (no. 4 in private box) all categories are displayed although I only selected 2
Best regards,
SonjaHello Victoria,
enclosed you will find the temporary access data. They are in the private box.
Best regards,
SonjaHello Victoria,
many thanks. Can you please give me your e-mail address so that I can set up an account for you. Many Thanks.
best regards SonjaHi Rikard,
we deleted the old CSS and JS files but nothing has changed. I give you the access data (privat content)
Thank you
Best regards SonjaHi Rikard,
the full width of 1310 px is not used on the problem page. You can see it well by the distance from the content to the right and left edge, for exampleg in the footer widgets. But also with the 3 pictures on the home page or in the main menu. On the following two pages I have a lot more space and expansion (see private data). You can see it? I hope.Entschuldigung ich habe die Kundenseite bei der es nicht funktioniert vergessen, die 2 Links die ich eingesteltl habe, sind Kundenseiten bei denen es funktioniert. Die Seite ist allerdings noch nicht online. Ich deaktiviere fur Euch vorübergehend den Wartungsmodus.
Sorry I forgot the customer page where it does not work, the 2 links I have set are customer pages where it works. However, the site is not yet online. I temporarily deactivate the maintenance mode for you.
Hello Victoria,
we know that, thanks. Howerver, this workaround is not satisfying. The Update used to work on the same site the last years with previous versions of ENFOLD. From the support team of a paid theme we expect more help how to DEBUG the problem, apart from RTFM.”
best regards SonjaThank you Victoria,
We checked everything according to the documentation, but the error still occurs. We ask for further hints, which hosting settings can be related to it or what else we can test. Maybe you want to log in on our site. Thank you very much.
Greetings SonjaPlease use the username without “” only kriesi-support
Please test it again. Everything is unlocked.
Thank you.
Best rregards SonjaThank you Ishmael,
I have used the code but unfortunately it still does not work on the phone.
Do you have another solution?I would have 2 questions in this connection:
Do I have to enter the command for each page with its own id?
If this is a portfolio page is the command like this?
.postid-1548 # av_section_1 {
z-index: 0;
}
Many thanks.
Sincerely, SonjaHello Ismael,
I have already sent that. I enclose the screenshots again. I also add the corresponding link to the page in the private area.
Unfortunately, the view does not work properly on all devices.
Only the start page works. All other pages do not work.
Thank you very much.
Greetings SonjaDear Victoria,
many thanks. Yes, the homepage is the only page that works. Please look at the other pages, it does not work there.
Thank you very much.
Greetings Sonjahello Ishmael,
thanks for the tip. We did, but the error persists. Do you have another solution?
Thank you very much.
best regards
SonjaHello Ishmael,
many thanks. I tested it again. In the different browsers it seems to work now. But on the smartphones, unfortunately, it is not at the moment.
Greetings SonjaHallo Ismael,
danke. Der Link zum Screenshot liegt im privat content.
Danke dir.
Liebe Grüße Sonja
Hello Ishmael,
thank you. The link to the screenshot is in the private content.
Thank you.
Greetings SonjaHi,
we have the same issue here. As soon as you activate the reCatcha the Send-Button is shown in English instead of the local language and the setting in the Form Module. It seems that this String “Submit” is placed there after the Verfification is passed, no matter what you write in the modul settings.Ismael has fixed the problem here:
https://kriesi.at/support/topic/enfold-contact-form-recaptcha/
Can we get the solution in the next update and now as a hotfix please?
Thanks,
KaiThanks for help Rikard,
the change has worked ok for the counter elements, however the text blocks below the counters still have borders
Best regards SonjaHi Rikard,
thanks very much, it worked.
We have modified the site again, so you are able to see the wrong border around the other elemets as well. Please send the corresponding CSS. Thanks very much
SonjaDear Kriesi-Team,
we are running Enfold V 4.4.1. After an system and plugin update, we suddenly notice small frames around certain elements (counter, columns etc, even in the footer) Please see attached PDF with a screenshot. Please help the remove the frames again.
Thanks in advance
SonjaHallo Ismael,
danke danke danke!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Ihr seid super.
Jetzt können wir nächste Woche online gehen :-)
Nochmals herzlichsten Dank und ein schönes Wochenende.
Liebe Grüße
Sonja
