Forum Replies Created
-
Posts
-
This is what we did
I would give you an exact step-by-step instructions done by me so that you can provide them to your developers:
1) – I have created dump of the database in order to have a backup and then using WP-CLI search-replace command I have changed all occurrences of your domain as it is now to https:// version of it. However, after I used that your template start messing up. I have inspected it with firebug and I noticed that the css styles of it were not loading properly and they were returning http code 400.
This is normal because the links for your template were still being accessed via http:// instead of https://.
2) – I tried manually to change every URL I found in your database but again the template was messed up after that so I had to revert all the changes in order for your application to be working properly.
3) – I searched over the Internet and I noticed that there are many complains about the exact same template failing over https:// and the most of the time the issue was resolved by installing force-https plugin, which is again doing what I have tried to done once automatically and once manually. However, after I enabled it the template had the same issues as before. It appears to me that there are some hard coded information that is not in the database and this is the reason why it is failing in a first place. I am afraid that this task however is beyond our scope of expertize and this is the reason why I asked you to contact them to assist you on this issue.
Please advise
This is what our developer said for your reference
“It appears that there is some issue with your Enfold template to work under https:// it appears that the URLs that it is trying access are http ones. I tried several things to setup it including search and replace all the URL occurrences to go through https:// , using force HTTPS plugin and .htaccess directives that will force any application URL to go via HTTPs but to no avail.
I would recommend you to contact the template developers to have a look at what might be the reason for this issue as the setup cannot be completed due to this fact and update us as soon as you have more information so that we can setup your applications.”
Only thing I can say now, you don’t have any intention to fix the issue. You are just ignoring the bug and passing it to your customers.
Stop saying you can not reproduce on your side. All of the computers I tried, have the issue. I strongly believe that you should not advertise Enfold is compatible with IE 11, 10, 9, 8, 7, because it gives a negative impressions to the visitors.This is the worst service I ever had.
Speak to Devin who could reproduce the issue on his side.
Did you check the picture attached? And you still say you do not see on your end? There are many complaints from our visitors saying it’s not displaying properly. I tested on many other computer as well and it has an issue for sure.
Stop keep saying you do not see on your end.Did you ask your team? It has been a week now.
Even Devin checked and mentioned above saying “I can load the site fine in Chrome but IE, any version of it isn’t loading anything in the LayerSlider or the correct backgrounds in the header.”
I asked other people about this and they all say it does not display properly.Hi
I disabled BWP’s minify and still same.
Did you try to resize the screen size of IE? Then it will display the missing items.
How do I “correct backgrounds in the header”?Thanks for checking.
I deactivated Minify and tested, but it still does not display properly. I know every items are loaded fully, because only thing I have to do to display missing items is by resizing windows with mouse.
Please advise.
