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  • May 3, 2017 at 4:45 am in reply to: Make fullscreen images scaled differently on mobile #786864
    Sarah

    Hi Chris!

    Whoops, looks like a parenthesis mistakenly got put in there. Sorry!

    Can you try this one instead? (I edited my previous post, too.)

    @media only screen and (max-width: 767px) {
   .responsive #top:not(.home) #main {
      padding-top: 80px !important;
   }
   #top:not(.home) #header {padding-top:0px !imporant}
}

    Best regards,
    Sarah

    May 2, 2017 at 4:34 pm in reply to: Vertical Navigation Menu is not working #786513
    Sarah

    Hey Klaus-Jürgen,

    May we have a link to the website in question so we can take a closer look? We may also need temporary access into your Dashboard.
    Best regards,
    Sarah

    May 2, 2017 at 4:27 pm in reply to: demo content enfold 2017 #786499
    Sarah

    Hello! 

    Have you tried increasing the PHP memory and trying again? https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

    Best regards,
    Sarah

    May 2, 2017 at 4:03 pm in reply to: Make fullscreen images scaled differently on mobile #786478
    Sarah

    Hi Chris!

    There are two ways to do this. Either you specify ALL the pages you want the CSS to apply to, or you specify which pages you DON’T want the CSS to apply to.

    I’ll explain how to do both.

    A. Specify which pages you want the CSS to apply to.

    So each page gets its own class, which is set in the body tag. For example, for this page, the body tag goes something like this:

    <body id="top" class="portfolio-template-default single single-portfolio postid-4621 boxed open_sans ">

    So here’s what you do: get the class of  all the pages you want to apply our CSS, and put it in the selector, like so:

    @media only screen and (max-width: 767px) {
   .responsive .single-portfolio#top #main {
      padding-top: 80px !important;
   }
   .single-portfolio #header {padding-top:0px !imporant}
}

    ^That applies the CSS to all your single portfolio pages (which have the class single-portfolio).

    Or if you want to be super specific, you can use the unique page ID or post ID, like this:

    @media only screen and (max-width: 767px) {
   .responsive .postid-4621#top #main,
   .responsive .postid-4641#top #main,
   .responsive .postid-4616#top #main  {
      padding-top: 80px !important;
   }
   .postid-4621 #header,
   .postid-4641 #header,
   .postid-4616 #header {padding-top:0px !imporant}
}

    ^That one applies for Zach Wilson, Galazy View, and RGA Stories. You can add more pages, just follow the format. Here’s a tutorial on grouping CSS selectors. Please note how there is no space between the page/post ID and #top.

    B. Specify which pages you DON’T want the CSS to apply to.

    Use the magical  :not selector. (There’s a tutorial here,too.)

    You mentioned that you didn’t want the CSS to apply to the homepage. If that’s the ONLY place you don’t want it, then we can take its class (which is home) and then use this code:

    @media only screen and (max-width: 767px) {
   .responsive #top:not(.home) #main {
      padding-top: 80px !important;
   }
   #top:not(.home) #header {padding-top:0px !imporant}
}

    I hope my explanation is clear and helpful! Let me know if you need clarification.

    Best regards,
    Sarah

    • This reply was modified 7 years, 7 months ago by Sarah.
    April 30, 2017 at 5:07 pm in reply to: Caption content on iPhone incorrect #785300
    Sarah

    Hey Lyse,

    I see what you mean that is appears it’s centered.

    In the design of the theme, the width of the div caption-container is 85% of the available screen width, to make sure that there is a nice space from edge of the screen. Inside that div, the text is currently set to align to the right. But when the length of the caption is equal to the total width of caption-container, it looks like the caption aligned to the center. This is what happened in /coaching, like you said. But it’s really aligned to the right.

    To test this rule, I tried putting a line break in the middle of your caption, and we can see that the text aligned to the right. Like this:
    http://imgur.com/a/vTQCD

    So the code of the theme is working properly. :)

    If you want, you can adjust the width of the div, just for phones, like this:

    @media only screen and (max-width: 767px) {
   .avia-slideshow-1 .caption_container {
      width:95% !important;
      max-width:95% !important;
   }
}

    I hope my explanation is clear. Please let me know if anything is unclear!

    Best regards,
    Sarah

    • This reply was modified 7 years, 7 months ago by Sarah. Reason: css code modified to apply to slideshow 1 caption container only
    April 30, 2017 at 4:42 pm in reply to: Slider position on iPad too high #785292
    Sarah

    Hey tremblayly,

    It looks like the one that’s causing it is the padding-top line here:

    @media only screen and (max-width:989px) {
      .html_header_top.html_bottom_nav_header .main_menu>div {
	   height:5px !important;
      }
      .html_header_top.html_header_sticky #top #wrap_all #main {
         padding-top: 10px !important;
      }	
}

    What we can do it restrict it to screens that are at most 767px (for mobile phones). Please try using this code instead:

    @media only screen and (max-width:767px) {
      .html_header_top.html_bottom_nav_header .main_menu>div {
	   height:5px !important;
      }
      .html_header_top.html_header_sticky #top #wrap_all #main {
         padding-top: 10px !important;
      }	
}

    Best regards,
    Sarah

    April 30, 2017 at 4:21 pm in reply to: equal heights #785285
    Sarah

    Hi!

    We’re glad the problem is solved somehow! :D Please let us know here in the forums if you need help with anything else.

    Best regards,
    Sarah

    April 30, 2017 at 4:20 pm in reply to: Reduce space between element #785284
    Sarah

    Hi,

    We’re glad Mike was able to help you. Please let us know here in the forums if you need help with anything else.

    Cheers!
    Sarah

    April 30, 2017 at 4:17 pm in reply to: Text logo #785283
    Sarah

    Hey liamgall80,

    To use text for your logo, please follow the instructions here: http://kriesi.at/documentation/enfold/add-subtext-to-logo-replace-logo-with-site-title/

    Let us know if you need additional help!

    Best regards,
    Sarah

    April 30, 2017 at 10:56 am in reply to: Weird gaps in the sort option of a masonry element #785219
    Sarah

    Great! Let us know here in the forums if you need help with anything else. Thank you for using Enfold.

    Cheers!
    Sarah

    April 29, 2017 at 8:28 pm in reply to: Enfold buttons next to each other (in the same section) #785095
    Sarah

    Hey marcomila,

    Have you tried the solutions offered in this thread: https://kriesi.at/support/topic/two-buttons-in-line-in-same-column-in-enfold/ Please see the last three messages specifically. :)

    If you need further assistance, may we also have temporary access into your website so we can look closer?

    Best regards,
    Sarah

    April 29, 2017 at 7:58 pm in reply to: table bug? #785089
    Sarah

    Hello!

    Can you update to the latest version of Enfold? :) This might have been a bug but should be okay now.

    Best regards,
    Sarah

    April 29, 2017 at 7:39 pm in reply to: Tab Section mobile view #785087
    Sarah

    Hi,

    Thank you for your feedback! Please feel free to submit or add votes for feature and improvement requests here: https://kriesi.at/support/enfold-feature-requests/. Kriesi considers all requests, and the team has to prioritize which ones to work on first. ;)

    Thank you for using Enfold!

    Best regards,
    Sarah

    April 29, 2017 at 7:22 pm in reply to: Weird gaps in the sort option of a masonry element #785079
    Sarah

    Hi,

    Can you try adding this:

    .d79ed798d791d797d799d79d-d7a7d79cd790d7a1d799d799d79d_sort_sep {
   display: none !important;
}

    Best regards,
    Sarah

    April 29, 2017 at 6:57 pm in reply to: Section Background Image #785073
    Sarah

    Hey SMaglio,

    You have the Color Section’s Background Repeat setting set to Stretch to Fit. So it stretches the image to accommodate the the form inside the section, which has a very big/tall height.

    What you can do is edit the form (perhaps have smaller font sizes?) to lessen the Color Section’s height. You can also change the Color Section’s setting to “Scale” or “No repeat”.

    I hope that helps!
    Best regards,
    Sarah

    April 29, 2017 at 6:32 pm in reply to: Testimonial Image size #785063
    Sarah

    Hey Tiabliss,

    You can see the formats you can do with testimonials here: http://kriesi.at/themes/enfold-2017/elements/testimonials/

    So what you can do is:
    1.  Use the Color Section layout element to make a full-width image as a background.
    2. Add a Testimonial Media Element inside the Color Section element.
    3. To make the testimonials rotating, set the Testimonial Style to Testimonial Slider.

    Let us know if you need help! :)

    Best regards,
    Sarah

    April 29, 2017 at 6:22 pm in reply to: tags not showing in meta line #785062
    Sarah

    Hi sky19er,

    The tags do display. :) They are at the end of the post, before the share buttons. 

    For removing the author from the tag archive pages. You can add this code in Quick CSS:

    .text-sep-cat, span.blog-author {
display: none!important;
}

    Best regards,
    Sarah

    April 29, 2017 at 5:53 pm in reply to: Problem with Layout #785054
    Sarah

    It’s magic! :) I haven’t touched any settings, either.

    I checked the source code, and it looks like all your files have ‘x85393’ at the end — no ‘&’ this time. But the files are being accessed, which is the most important thing. I wonder why that happened. But it’s working now, so hooray! :D

    Do you need help with anything else, or can we close this thread?

    Cheers!
    Sarah

    April 29, 2017 at 5:43 pm in reply to: State Dropdown not populating. #785053
    Sarah

    Hi KJ,

    Have you tried disabling then enabling your plugins? Sometimes there are plugin conflict and this is what causes the problems. To make check for this, we ask customers to disable all the plugins, then enable them one by one to see if any of the plugins conflict with the theme of with other plugins. Can you try that?

    Best regards,
    Sarah

    April 29, 2017 at 5:40 pm in reply to: Responsible table #785051
    Sarah

    Hi Flavio,

    We’re sorry that the editor doesn’t look like how you like it in MS Word. But please be assured that the Table Element is responsive, and you can enter your data easily, and you can control the formatting, and customize it further with Quick CSS in General Styling.

    Please let us know if there’s any way we can help you in case you decide to use the Table Element. Again, here is the demo so you can see how it can be used: http://kriesi.at/themes/enfold-2017/elements/tables/

    Best regards,
    Sarah

    April 29, 2017 at 5:33 pm in reply to: Fix main menu separators #785041
    Sarah

    Hi Jo Lynn,

    Yes, it’s supposed to go with the code you gave me in your previous reply. Hmmm… Can we possibly have temporary access into your website so we can take a closer look?
    Best regards,
    Sarah

    April 29, 2017 at 5:24 pm in reply to: Header – reduce space between main menu and slider #785035
    Sarah

    Oh, hooray, it worked! :) Happy to help. Let us know here in the forums if you need help with anything else.

    Cheers!
    Sarah

    April 29, 2017 at 9:07 am in reply to: State Dropdown not populating. #784909
    Sarah

    Hi! I can’t seem to replicate this. I’ve created an account for myself and answered the fields in both Billing Address. My State still appears on both, and also when I go to Checkout.

    I’ll ask someone else from the team to try and replicate this.

    Best regards,
    Sarah

    April 29, 2017 at 8:59 am in reply to: category tab not displaying on blog post element #784908
    Sarah

    Hey!

    Yes, I can see your website now. I can’t seem to access the Dashboard, though. (The error message I saw before is still there for wp-admin.)

    Anyway, I looked into this page’s HTML code, and it seems like the line for showing blog categories isn’t there at all. (Even when you use the CSS you showed me at the start of this thread, the HTML for the categories should still be there, just not displaying.)

    Did you perhaps previously use filters or change php files to remove the code?

    Best regards,
    Sarah

    April 29, 2017 at 8:40 am in reply to: Mobile menu glued to the top right side #784900
    Sarah

    Hey!

    Thanks for the access. I found that it’s because of the first part of your Quick CSS. This part:

    #header .container { 
   max-width: 100%!important; 
   width: 100%!important; 
}

    To fix that, let’s restrict that code to screens that are bigger than 767px. (Or, screens that are NOT mobile phones.) Please use this code instead:

    @media only screen and (min-width: 767px) {
   #header .container {
      max-width: 100%!important;
      width: 100%!important;
   }
}

    Best regards,
    Sarah

    April 29, 2017 at 8:25 am in reply to: Header – reduce space between main menu and slider #784899
    Sarah

    Hi Lyse,

    Can you try adding it into your child theme’s style.css file? Please remember to clear your cache.

    If neither of those things work, can you give us temporary access into your website so we can take a closer look?

    Best regards,
    Sarah

    April 29, 2017 at 7:18 am in reply to: Fix main menu separators #784895
    Sarah

    Hi!

    Can you try it with the !important rule? :)

    .av-main-nav li:last-child > a:before {
   content: '' !important;
}

    Regards,
    Sarah

    April 29, 2017 at 7:08 am in reply to: Make fullscreen images scaled differently on mobile #784894
    Sarah

    Hey Chris!

    You can try this in Quick CSS or in your child theme’s style.css file.

    @media only screen and (max-width: 767px) {
   .responsive #top #main {
      padding-top: 80px !important;
   }
   #header {padding-top:0px !imporant}
}

    I also set the header’s top padding to 0 (the default is 10px), but you can remove that line, if you want. Please adjust the values to your preference. :)

    Best regards,
    Sarah

    April 29, 2017 at 6:54 am in reply to: Responsible table #784893
    Sarah

    Hi Flavio,

    Were you able to try it and see that it’s responsive, at least? :)

    Please let us know how exactly we can help you with formatting it, and we’ll gladly help you at as much as we can.

    Best regards,
    Sarah

    April 28, 2017 at 10:36 am in reply to: Remove Product Quantity on WooCommerce Category Layout #784391
    Sarah

    Hey!

    You’re welcome. Let us know here in the forums if you need help with anything else. Have a wonderful day!

    Cheers!
    Sarah

  • Author
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Viewing 30 posts - 1,561 through 1,590 (of 1,778 total)
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