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Viewing 30 posts - 1 through 30 (of 39 total)

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May 14, 2021 at 7:40 pm in reply to: Related posts not showing #1300415

RubenHD
Participant

Hi Nikko,

There is no chance to use also categories to relate posts?

thanks

May 11, 2021 at 4:01 pm in reply to: Related posts not showing #1299721

RubenHD
Participant

I already created a use for you guys at support…

Credentials access in private content.

Thank you.

April 27, 2021 at 3:29 pm in reply to: General Styling links not working #1297021

RubenHD
Participant

Thanks.

You can close tiket

April 27, 2021 at 3:28 pm in reply to: Category Builder? #1297020

RubenHD
Participant

Hi Rikard!

All ok thanks

April 7, 2021 at 5:49 pm in reply to: AMP for WP not working properly with Enfold #1293117

RubenHD
Participant

We can close thi ticket.

Thank you

April 7, 2021 at 5:48 pm in reply to: General Styling links not working #1293116

RubenHD
Participant

Hi Niko!

I notice that in post blog is not working as in pages. Could you check it please?

Regards,

April 7, 2021 at 5:46 pm in reply to: Slider accordion not showing post images #1293115

RubenHD
Participant

And that´s it?…

Not even suggest any other plugin that works properly?…

You are not going to provide any further service, aren´t you?…Really?…

Please some nice and gentle service would be much appreciate it.

Regards

March 29, 2021 at 4:46 pm in reply to: Slider accordion not showing post images #1291119

RubenHD
Participant

Dear Rikard,

This is pretty disappointed because Imagify plugin it is one of your recommended image optimization plugin for Enfold Theme.

In fact if you go to Enfold>Performance>Image optimization the message says literally that imagify “work great with the theme”

So, it is completely unacceptable your answer and lack of solution (neither options) to this theme malfunction.

Please, Could you advice with some real help/options/solutions?

Thank you!

March 29, 2021 at 4:37 pm in reply to: General Styling links not working #1291115

RubenHD
Participant

Thank you!

I will check all the links are ok and let you know if any issue it is found.

Regards,

March 25, 2021 at 5:07 pm in reply to: Slider accordion not showing post images #1290414

RubenHD
Participant

Hi Nikko!!

I already created an admin user for you guys at suport. You can use this user which is “SupportEnfold”.

I attached all the info on private content

March 25, 2021 at 5:00 pm in reply to: General Styling links not working #1290412

RubenHD
Participant

Hi Nikko!!

Done it!

Administrator grade granted.

Please, let me know any other issue you might have.

Regards,

March 23, 2021 at 4:43 pm in reply to: CSS code for H1 not working #1289939

RubenHD
Participant

WE can close this ticket.

Thank you so much.

Regards

March 23, 2021 at 4:29 pm in reply to: General Styling links not working #1289937

RubenHD
Participant

Hi Rikard!!..

Acces granted for countries you mentioned.

Please, try again

Thank you and regards

January 27, 2021 at 12:21 pm in reply to: AMP for WP not working properly with Enfold #1275754

RubenHD
Participant

Thank you so much!

January 27, 2021 at 12:18 pm in reply to: General Styling links not working #1275752

RubenHD
Participant

Hi Rikard!

What country are you trying to connect from?

Thanks

January 27, 2021 at 12:16 pm in reply to: CSS code for H1 not working #1275751

RubenHD
Participant

Hi again Victoria!

Please, try now… Already open the access for the countries you mentioned.

It should be ok now.

Regards

December 16, 2020 at 1:02 am in reply to: CSS code for H1 not working #1267627

RubenHD
Participant

Hi Victoria!!

I’ve been chating with my hosting about the issue here and they asked me about the country and IP you are trying to connect from.

Please, let me know the information (you and your mates) and they will make it up tobe able to connect.

Thanks for your time and best regards,

December 15, 2020 at 11:20 am in reply to: CSS code for H1 not working #1267428

RubenHD
Participant

Hi Rikard,

Try the link on private content. Same user and psswd provided before.

December 15, 2020 at 11:19 am in reply to: General Styling links not working #1267427

RubenHD
Participant

Ok…try link i add you on private content

December 7, 2020 at 3:01 pm in reply to: General Styling links not working #1265491

RubenHD
Participant

Hi!

You have the access in private content.

Thank you,

December 7, 2020 at 2:59 pm in reply to: CSS code for H1 not working #1265488

RubenHD
Participant

Hi Nikko,

I created a specific user for you guys from support. Let´s try again please, find it on private content.

Please, let me know all is ok.

Thank you.

December 7, 2020 at 2:49 pm in reply to: AMP for WP not working properly with Enfold #1265483

RubenHD
Participant

Hi Ismael!!

Honestly, this is pretty unbeliveable and if i did know it, i would not have bought the theme.

it is crucial AMP for a competitive site on mobile searches….

Any plan on when the theme would be compatible?

¡Thanks!

October 27, 2020 at 4:20 pm in reply to: CSS code for H1 not working #1256136

RubenHD
Participant

Hi!..

it is strange about the 502 bad gateaway error because are my credentials to get into my wp admin and i havo no problem at all.

Ok… So…

I already did add the code at the bottom line of the functions.php file. Also, i was able to save the changes properly.

Next steps?..

Thank you…

October 27, 2020 at 12:06 pm in reply to: CSS code for H1 not working #1256004

RubenHD
Participant

Hi Victoria!

Access below as requested

Thank you.

October 26, 2020 at 4:55 pm in reply to: CSS code for H1 not working #1255776

RubenHD
Participant

Hi Nikko!

Thank you for your reply… Well, How can i do that?… need some guide!

Thank you and regards,

October 26, 2020 at 4:54 pm in reply to: Imported images not showing on posts #1255774

RubenHD
Participant

Please, close it.

Thank you

October 20, 2020 at 4:47 pm in reply to: Hubspot – Enfold // Security – Enfold #1254409

RubenHD
Participant

Thank you.

You can close this ticket

September 28, 2020 at 4:22 pm in reply to: Imported images not showing on posts #1249071

RubenHD
Participant

Sorry.. we can close ticket.

Thanks again

September 28, 2020 at 4:22 pm in reply to: Imported images not showing on posts #1249070

RubenHD
Participant

Hi Mike!!
No worries… You did such a great work for me.
Thank you very mucha again.

September 28, 2020 at 11:37 am in reply to: Imported images not showing on posts #1248959

RubenHD
Participant

Hi Mike!

Thank you so much for the work done.

I checked it and all seems ok. However, i have a question for you. I was using less than 1Gb of my hosting space from total available of 2Gb. Now i see that all the space it is almost full (1,7Gb).

The question that comes up to my mind is… Has been the images duplicated?… Because i had more than enough hosting space disc available and now it is almost full. How come?!

Thank you.
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Viewing 30 posts - 1 through 30 (of 39 total)

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