Page 84 – Support | Kriesi.at – Premium WordPress Themes

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September 21, 2024 at 6:30 pm in reply to: Content disappearing after saving page #1467577

Rikard
Keymaster

Hi,

I’m not sure how that happened, but we’ll keep this thread open in case you should see it again.

Best regards,
Rikard

September 21, 2024 at 6:28 pm in reply to: Published page different from preview page #1467576

Rikard
Keymaster

Hi,

Thanks for the update. One page is published and the other one is a draft, if you publish the draft it will get another slug.

The blue text is getting its styling from the strong tag, so you have a likely left a tag open somewhere. Try going through the content before that text and close all tags properly.

The boxes are not present on either page, so I’m guessing that they disappeared? That is usually the case when html tags are left unclosed, it will break the layout builder and content below it will disappear.

Best regards,
Rikard

September 21, 2024 at 6:18 pm in reply to: responsive icon circle widget #1467575

Rikard
Keymaster

Hey joguitar,

Could you post a link to where we can see the element in question, and try to explain the problem you are having a bit further please?

Best regards,
Rikard

September 21, 2024 at 12:00 pm in reply to: Published page different from preview page #1467559

Rikard
Keymaster

Hey Ad-Min747,

Thanks for the login details. I’m not sure if I fully understand the problem, could you post a screenshot highlighting it please?

Best regards,
Rikard

September 21, 2024 at 11:54 am in reply to: Enfold TAB SECTION looks horrific in Mobile view #1467558

Rikard
Keymaster

Hey djcopywriter,

There is a 403 server error on the login page, are you blocking some IP ranges maybe? We are located in the countries in private.

Best regards,
Rikard

September 21, 2024 at 11:45 am in reply to: Permalink #1467557

Rikard
Keymaster

Hi,

Thanks for the update. Maybe this will help you out? https://www.greengeeks.com/tutorials/set-wordpress-to-disable-attachment-pages-for-media/

Best regards,
Rikard

September 21, 2024 at 11:39 am in reply to: Auflistung von Lizenzen #1467556

Rikard
Keymaster

Hey Computer-Spezialisten.de,

We don’t have any records of that unfortunately. I would suggest that you create a separate token for each of your sites, then keep a record of which site is using which license in a local file for reference.

Best regards,
Rikard

September 21, 2024 at 10:25 am in reply to: Enfold – Responsive Multi-Purpose Theme #1467554

Rikard
Keymaster

Hey Giorgia,

A theme license is valid for life, there are no extra fees :-)

Best regards,
Rikard

September 20, 2024 at 7:20 pm in reply to: Logo on homepage doesn’t update #1467537

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

September 20, 2024 at 7:18 pm in reply to: How to buy Enfold Church theme #1467536

Rikard
Keymaster

Hi,

Thanks for that. I tried importing the demo and it worked as expected, please review your site.

Best regards,
Rikard

September 20, 2024 at 2:32 pm in reply to: How to buy Enfold Church theme #1467528

Rikard
Keymaster

Hi,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

September 20, 2024 at 12:08 pm in reply to: styling the easy slider slideshow caption #1467525

Rikard
Keymaster

Hi,

Great, I’m glad to hear that you found a solution. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

September 19, 2024 at 6:45 pm in reply to: LayerSlider #1467478

Rikard
Keymaster

Hi,

Thanks for that. What happens if you temporarily deactivate all plugins?

Best regards,
Rikard

September 19, 2024 at 6:42 pm in reply to: Logo on homepage doesn’t update #1467477

Rikard
Keymaster

Hi,

Thanks for the update. I’m seeing the file in private in the source code, is that correct? That is the file that has been set in the theme options as well.

Best regards,
Rikard

September 19, 2024 at 4:03 pm in reply to: Enfold and 403 Forbidden #1467462

Rikard
Keymaster

Hey JaimBateman,

403 error means that it’s forbidden by the server, please try reaching out to your hosting provider and check why that is.

Best regards,
Rikard

September 19, 2024 at 2:18 pm in reply to: Headline Rotator Not Showing on Blog Template #1467455

Rikard
Keymaster

Hey condonp,

Did you create the page in question yourself using the Layout Builder and the Blog Posts element? If not, then please try doing so.

Best regards,
Rikard

September 19, 2024 at 2:14 pm in reply to: Text Block all white on editor – can’t edit #1467454

Rikard
Keymaster

Hi,

Thanks for letting us know. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

September 19, 2024 at 12:40 pm in reply to: Masonry filters portfolio tags #1467450

Rikard
Keymaster

Hi,

Great, I’m glad to hear that you found a solution. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

September 19, 2024 at 12:40 pm in reply to: Text Block all white on editor – can’t edit #1467449

Rikard
Keymaster

Hi,

Great, I’m glad that you found a solution. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

September 19, 2024 at 12:39 pm in reply to: Contact Form colour #1467447
Rikard
Keymaster
Hi,

Please try this CSS instead:
```
.avia_ajax_form input.button:active, .avia_ajax_form input.button:focus {
  border-color: #F69F29 !important;
}
```
Best regards,
Rikard
September 19, 2024 at 12:25 pm in reply to: LayerSlider #1467446

Rikard
Keymaster

Hey Penelopey,

It doesn’t seem possible to login to your site. The WordPress login page is displaying an error message. Please let us know once it’s accessible again.

Best regards,
Rikard

September 19, 2024 at 12:23 pm in reply to: Critical error Enfold – Updating woocommerce product #1467445

Rikard
Keymaster

Hi,

Thanks for the update, but it’s still working on my end. Please see the newly created product in private.

Best regards,
Rikard

September 19, 2024 at 12:09 pm in reply to: How to buy Enfold Church theme #1467444

Rikard
Keymaster

Hey Joseph,

All demos are included in the theme, which you can purchase here.

Best regards,
Rikard

September 18, 2024 at 4:32 pm in reply to: Avia Layout Builder disappeared #1467336

Rikard
Keymaster

Hi,

Please try this plugin to see if the update comes through there: https://envato.com/market-plugin/

Best regards,
Rikard

September 18, 2024 at 4:31 pm in reply to: Critical Error PHP #1467335

Rikard
Keymaster

Hi,

Thanks for that. What happens if you upgrade your PHP version to 8.0 or higher?

Your site is running on an outdated version of PHP (7.2.34), which does not receive security updates and soon will not be supported by WordPress. Ensure that PHP is updated on your server as soon as possible. Otherwise you will not be able to upgrade WordPress.

What is PHP and how does it affect my site?

PHP is one of the programming languages used to build WordPress. Newer versions of PHP receive regular security updates and may increase your site’s performance. The minimum recommended version of PHP is 7.4.

Best regards,
Rikard

September 18, 2024 at 3:07 pm in reply to: Critical Error PHP #1467324

Rikard
Keymaster

Hi,

I can’t see any login details in this thread, please try posting them again.

Best regards,
Rikard

September 18, 2024 at 3:04 pm in reply to: Sliders #1467323

Rikard
Keymaster

Hi,

Thanks for the update. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

September 18, 2024 at 3:03 pm in reply to: Buttom Border without peak #1467322

Rikard
Keymaster

Hi,

Great, I’m glad that you found a solution. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

September 18, 2024 at 1:18 pm in reply to: Avia Layout Builder disappeared #1467310

Rikard
Keymaster

Hey maybelater,

Could you try updating the theme to the latest version (6.0.4) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/. Also make sure that you are running the latest version of WordPress.

Best regards,
Rikard

September 18, 2024 at 1:17 pm in reply to: Content column cut off Mobile version – Launch Website #1467309

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard
Author

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Viewing 30 posts - 2,491 through 2,520 (of 92,483 total)

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