Page 741 – Support | Kriesi.at – Premium WordPress Themes

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April 7, 2021 at 12:52 pm in reply to: E_WARNING: Cannot modify header information – headers already sent #1293057

Rikard
Keymaster

Hi,

Thanks for that. I’m not sure why you would see those messages to be honest with you. Does the same thing happen if you enable the parent theme? If it does, then please try disabling all plugins as well.

Best regards,
Rikard

April 7, 2021 at 7:27 am in reply to: Woocommerce missing notices wrapper #1292987

Rikard
Keymaster

Hi,

Thanks for that. The fix works as it should when I implement it on a test site (see private), but WordPress throws an error after I add it to your site. Do you have a staging version of the site maybe?

Best regards,
Rikard

April 7, 2021 at 6:28 am in reply to: Button row not working on mobile #1292985
Rikard
Keymaster
Hi,

Please try this instead:
```
.home #av_section_1 .av-extra-border-element {
    z-index: 0;
}
.home #av_section_1 .av-extra-border-inner {
    background-color: red;
}
```
Best regards,
Rikard
April 7, 2021 at 6:16 am in reply to: Avia merged Styles.css – unable to remove 80% unused CSS! #1292984

Rikard
Keymaster

Hi Ed,

Thanks for the update. I’m not sure exactly what you are expecting, but the theme won’t generate files for each of your pages or posts. It only generates one CSS file for the whole site.

Best regards,
Rikard

April 7, 2021 at 6:11 am in reply to: Sticky add to cart button and proceed to checkout button on mobile screens #1292983
Rikard
Keymaster
Hi,

Thanks for the clarification. I think I missed it last time since I had the browser inspector up, and that was blocking it. Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 767px) {
.postid-5000 button.single_add_to_cart_button {
    position: fixed;
    bottom: 0;
    left: 0;
}
}
```
Best regards,
Rikard
April 7, 2021 at 6:05 am in reply to: Center align the position of the mega menu #1292982

Rikard
Keymaster

Hi hacart,

Thanks for that, I can’t see a mega menu on the page though? If we need to be logged in to be able to see the whole site, then please post details in private.

Best regards,
Rikard

April 7, 2021 at 5:23 am in reply to: Double comment fields in custom pages with builder #1292977

Rikard
Keymaster

Hi,

Thanks for the update. I still can’t reproduce this problem, and we haven’t had any other users report this either. It’s very likely that the problem is local to your site. First off, what exactly do we need to do in order to reproduce the problem?

Best regards,
Rikard

April 7, 2021 at 5:18 am in reply to: Shop Page on mobile #1292976
Rikard
Keymaster
Hey ThomSchu,

How do you want to change the shop images on mobile? Please try to explain a bit further, or post a screenshot highlighting your intentions.

Please try the following in Quick CSS under Enfold->General Styling for the alignment problem:
```
@media only screen and (max-width: 767px) {
main.template-shop {
    padding-left: 0;
}
}
```
Best regards,
Rikard
April 7, 2021 at 4:24 am in reply to: Color section not updating with Advanced Layout Editor #1292975

Rikard
Keymaster

Hi Sean,

There was a lot of unnecessary on the right in the second section, I created a test page and cleaned it up, and it seems to have worked. Please see private. Could you try using that page instead please? You can either copy all the shortcode to the first page, or continue working on the test page.

Best regards,
Rikard

April 7, 2021 at 4:12 am in reply to: Slider not working properly #1292974

Rikard
Keymaster

Hi CorrinaGB,

Great, I’m glad that you found it, and thanks for the update :-)

Best regards,
Rikard

April 7, 2021 at 4:07 am in reply to: 4 different footer widget colours #1292973

Rikard
Keymaster

Hey TrevorMF,

That should be possible with custom CSS, please post a link to where we can see the elements in question.

Best regards,
Rikard

April 7, 2021 at 3:52 am in reply to: Single Blog Post does not show featured image, meta and social elements #1292972

Rikard
Keymaster

Hey AlexR,

Thanks for the login details. I see that you have used the Layout Builder to create that post. When using the Layout Builder, then everything needs be added manually to your posts. The elements you are referring to above, can be added using Layout Builder elements.

Best regards,
Rikard

April 7, 2021 at 3:48 am in reply to: No "Excerpt" shown in Enfold Latest News Widget #1292971

Rikard
Keymaster

Hey Eleina_Shinn,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

April 7, 2021 at 3:45 am in reply to: Facebook Thubnail #1292968

Rikard
Keymaster

Hi,

If you don’t want to use a plugin, then please implement the necessary code manually. We don’t have any documentation for that, but I’m sure that you can find plenty of resources online though.

Best regards,
Rikard

April 7, 2021 at 3:41 am in reply to: FSE #1292966

Rikard
Keymaster

Hi Cyn,

Thanks for the update, the survey seems to be working now. We have decided to not participate though, since Kriesi is too busy at the moment, and we don’t want to answer anything for him.

Best regards,
Rikard

April 7, 2021 at 3:37 am in reply to: Multi Author Blog not Showing Name of Author on Author Page #1292965

Rikard
Keymaster

Hi again,

Our developers have now fixed this problem. Please share FTP login details with us as well, so that we can update the necessary files for you. Also please update the WordPress login details, as they they seem to not be working anymore.

Best regards,
Rikard

April 6, 2021 at 10:02 am in reply to: A ressource is blocked due to MIME type. I'm in big trouble #1292715

Rikard
Keymaster

Hi Hanne,

Thanks for the login details. It looks like Sucuri is blocking access to the backend:

Access Denied – Sucuri Website Firewall

Could you turn that off, or let us know what is required to access the backend of your site please?

Best regards,
Rikard

April 6, 2021 at 9:58 am in reply to: Update not working #1292713

Rikard
Keymaster

Hi,

Thanks for that. I activated the new version of the theme, but I can’t see anything missing. Could you post a screenshot of the problem please? Also please share FTP login details with in private, so that we can test the new version with your child theme.

Best regards,
Rikard

April 6, 2021 at 8:13 am in reply to: A "how to" on making Mash Share work with Enfold #1292695

Rikard
Keymaster

Hey Synthea79,

Thanks for sharing your experience, it’s much appreciated :-)

Best regards,
Rikard

April 6, 2021 at 8:12 am in reply to: Change the text (headline / lowercase) on Ajax search results page #1292694

Rikard
Keymaster

Hi,

Great, I’m glad that you go it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

April 6, 2021 at 8:02 am in reply to: Sticky add to cart button and proceed to checkout button on mobile screens #1292693

Rikard
Keymaster

Hi Magnus,

I had a look at the checkout page on mobile, but I can’t see any sticky buttons there. I can see two buttons reading Amazon Pay and PayPal, are those the ones you are referring to? If not, then please post a screenshot of what you are referring to.

Best regards,
Rikard

April 6, 2021 at 7:54 am in reply to: Double comment fields in custom pages with builder #1292687

Rikard
Keymaster

Hi,

Thanks for that. I see the problem on your site, but I can’t reproduce it on a test installation, please see private. What happens if you disable all plugins, and activate the parent theme?

Best regards,
Rikard

April 6, 2021 at 7:37 am in reply to: Guest Post #1292684

Rikard
Keymaster

Hey Jamie,

Thanks for reaching out to us, we are not accepting guest posts at the moment though.

Best regards,
Rikard

April 6, 2021 at 7:36 am in reply to: Facebook Shared post does not show image. #1292683

Rikard
Keymaster

Hi agelos89,

The theme doesn’t come with functionality for setting the image to be shared on social networks by default. Please try using a plugin like Yoast SEO: https://wordpress.org/plugins/wordpress-seo/

Best regards,
Rikard

April 6, 2021 at 7:35 am in reply to: Facebook Thubnail #1292682

Rikard
Keymaster

Hi,

The theme doesn’t come with functionality for setting the image to be shared on social networks by default. Please try using a plugin like Yoast SEO: https://wordpress.org/plugins/wordpress-seo/

Best regards,
Rikard

April 6, 2021 at 7:14 am in reply to: Avia merged Styles.css – unable to remove 80% unused CSS! #1292681

Rikard
Keymaster

Hi Ed,

Did you select to activate the option to delete the old CSS and JS files under Enfold->Performance? If that doesn’t work, then you can try to delete the files in question manually via FTP in the uploads/dynamic_avia/ folder. If you delete things manually, then make sure to toggle something and save the theme options, so that the theme files will be generated again.

Best regards,
Rikard

April 6, 2021 at 7:08 am in reply to: Multi Author Blog not Showing Name of Author on Author Page #1292677

Rikard
Keymaster

Hi,

Thanks for that. I can reproduce the same problem on a test installation, so this is likely a problem with our code. I’ll forward it to our developers, to see if they can find a solution for it. Please reply to this thread so that it gets added back to our support queue.

Best regards,
Rikard

April 6, 2021 at 6:45 am in reply to: Woocommerce Cart , Update and Delete Button donst work #1292675

Rikard
Keymaster

Hi,

Thanks for that. The login token is not working unfortunately, please renew it, or post regular login details in private.

Best regards,
Rikard

April 6, 2021 at 6:31 am in reply to: I have 2 errors that I will like to correct: #1292674

Rikard
Keymaster

Hey Pascal,

1. I can’t see that happening on my end, could you let us know how to reproduce the problem please?

2. Could you post a screenshot highlighting the problem please?

Best regards,
Rikard

April 6, 2021 at 6:29 am in reply to: Button pinned to the screen #1292673
Rikard
Keymaster
Hi,

Please try adding an image to the widget, then add this to Quick CSS:
```
#media_image-4 {
    position: absolute;
    right: 0;
    top: 400%;
}
```
Best regards,
Rikard
Author

Posts

Viewing 30 posts - 22,201 through 22,230 (of 93,423 total)

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