Page 60 – Support | Kriesi.at – Premium WordPress Themes

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January 22, 2025 at 5:32 pm in reply to: Spacing between 1/2 width columns #1475585

Rikard
Keymaster

Hey Richard,

You can set that in the row options under Row Settings->Row Layout->Space Between Columns.

Best regards,
Rikard

January 22, 2025 at 5:28 pm in reply to: Can’t import “shop” demo #1475584

Rikard
Keymaster

Hi hankboomer,

Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

Best regards,
Rikard

January 22, 2025 at 5:27 pm in reply to: Enfolded hacked #1475583

Rikard
Keymaster

Hi,

We are not responsible for what is added to child themes, we only provide users with the parent. You can download your child theme via FTP or using a file management plugin in WordPress. Your theme settings can be exported in the theme options.

Best regards,
Rikard

January 22, 2025 at 5:25 pm in reply to: Support Account says license has expired, Themeforest says, 4 months support left #1475582

Rikard
Keymaster

Hey Armin,

Did you try to input your purchase code again in the support forum?

Best regards,
Rikard

January 22, 2025 at 5:24 pm in reply to: Adding content on a page is limited #1475581

Rikard
Keymaster

Hi,

The memory limit is still set to 40M on your site, you can check that yourself on the page in private. Then open the WordPress constants tab.

Best regards,
Rikard

January 22, 2025 at 5:20 pm in reply to: Enfold Version: 4.2 with Enfold Child Version: 1.0 #1475580

Rikard
Keymaster

Hey Janel,

I see that you are running an old version of the theme, could you try to update to the latest version (6.0.8) to see if that helps please? The update to 6.0.8 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/

Best regards,
Rikard

January 22, 2025 at 5:20 pm in reply to: Timeline – Lines missing #1475579

Rikard
Keymaster

Hi,

Great, I’m glad that Mike could help you out. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

January 22, 2025 at 5:18 pm in reply to: Socket height #1475577
Rikard
Keymaster
Hey lauragrashoff,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 767px) {
#button_321med {
  bottom: 40px;
}

#info_321med {
  bottom: 110px;
}
}
```
Best regards,
Rikard
January 22, 2025 at 9:59 am in reply to: Enfolded hacked #1475547

Rikard
Keymaster

Hey Edwin,

I see that you are running an old version of the theme, please update first of all: https://kriesi.at/documentation/enfold/theme-update/.

Best regards,
Rikard

January 22, 2025 at 9:57 am in reply to: lightbox css no longer working with enfold theme update #1475546

Rikard
Keymaster

Hi,

What exactly are you looking to achieve? Please share screenshots highlighting your intentions.

Thanks for helping out @guenni007 :-)

Best regards,
Rikard

January 21, 2025 at 5:22 pm in reply to: add margin left/righ to content section #1475505
Rikard
Keymaster
Hey Jantien,

Please try this instead:
```
#klanten .container {
    width: 800px !important;
    max-width: 800px !important;
}
```
Best regards,
Rikard
January 21, 2025 at 5:17 pm in reply to: Leerzeichen nicht möglich #1475504

Rikard
Keymaster

Hi Augeundso,

What happens if you deactivate all plugins?

Best regards,
Rikard

January 21, 2025 at 5:16 pm in reply to: translation file #1475503

Rikard
Keymaster

Hi,

Thanks for letting us know. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

January 21, 2025 at 12:11 pm in reply to: Magnifier mobile white #1475496

Rikard
Keymaster

Hi,

Thanks for the update. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

January 21, 2025 at 11:44 am in reply to: translation file #1475493

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

January 21, 2025 at 11:43 am in reply to: Adding content on a page is limited #1475492

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

January 21, 2025 at 9:23 am in reply to: Magnifier mobile white #1475486
Rikard
Keymaster
Hey schweg33,

Please try the following in Quick CSS under Enfold->General Styling:
```
.responsive.html_mobile_menu_tablet #top #header .av-main-nav > li > a:before {
  color: #fff;
}
```
Best regards,
Rikard
January 21, 2025 at 9:19 am in reply to: Vimeo videos do not play automatically in Chrome first load #1475484

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

January 21, 2025 at 9:18 am in reply to: translation file #1475483

Rikard
Keymaster

Hi,

You can submit your own translation files if you would like to do that: https://github.com/KriesiMedia/enfold-language-files

Best regards,
Rikard

January 21, 2025 at 9:17 am in reply to: WooCommerce plugin no page save #1475482

Rikard
Keymaster

Hi,
Thanks for that. Could you try updating the theme to the latest version (6.0.8) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/. If not, then please try to activate the parent theme to see if that makes any difference.

Best regards,
Rikard

January 20, 2025 at 6:55 pm in reply to: Solicitud de información sobre la creación del sitio web de la Institución educativa Eduardo Espitia Romero #1475446

Rikard
Keymaster

Hey eider,

Thanks for reaching out to us, but we cannnot help you with that unfortunately. We don’t keep any records of WordPress logins.

Best regards,
Rikard

January 20, 2025 at 6:53 pm in reply to: Adding content on a page is limited #1475444

Rikard
Keymaster

Hey Adri,

Where and how can we reproduce the problem that you are having?

Best regards,
Rikard

January 20, 2025 at 6:52 pm in reply to: previewing gallery thumbnails #1475443

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

January 20, 2025 at 6:50 pm in reply to: Enfold template does not need to be updated #1475441

Rikard
Keymaster

Hey uuniversal,

Please make sure that you have given your token the correct permissions: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

January 20, 2025 at 6:50 pm in reply to: Bug: PHP error when trying to edit image elements in Enfold Avia #1475440

Rikard
Keymaster

Hi,

Everything on a WordPress installation consumes memory basically. I don’t think that this is a problem specific to Enfold, but it happens while you are using Enfold since it’s your active theme. I would suggest that you try using a plugin like this, to check what is consuming the most resources on your site: https://wordpress.org/plugins/query-monitor/

Best regards,
Rikard

January 20, 2025 at 6:45 pm in reply to: ENFOLD Options and Extensions Noticeboard in Italian #1475439

Rikard
Keymaster

Hi,

I would suggest that you wait for the update, it will likely be available later this week. If you can’t wait, then please let us know which version of the theme that you would like.

Best regards,
Rikard

January 20, 2025 at 6:44 pm in reply to: Hotel Theme #1475438

Rikard
Keymaster

Hey Alex,

You can use that demo without WooCommerce, but the products which are included in the demo will not be available for you.

Best regards,
Rikard

January 20, 2025 at 6:42 pm in reply to: Footer settings are not applying on our site #1475437

Rikard
Keymaster

Hey steve159159,

Are you overriding footer.php or header.php in your child theme? If so, then please replace those files with the parent theme files.

Best regards,
Rikard

January 20, 2025 at 6:40 pm in reply to: Language error after update to 6.0.8 #1475436

Rikard
Keymaster

Hi,

We don’t have a set date unfortunately, but it will likely be available later this week.

Best regards,
Rikard

January 20, 2025 at 11:49 am in reply to: Staging #1475418

Rikard
Keymaster

Hey Marco,

Using the same license on a staging and live is ok, you only need one license for that.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 1,771 through 1,800 (of 92,890 total)

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