Page 52 – Support | Kriesi.at – Premium WordPress Themes

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December 10, 2024 at 9:28 am in reply to: widgets don’t work #1473305

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 10, 2024 at 9:25 am in reply to: Post Not Appear on News Page #1473303

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 10, 2024 at 9:24 am in reply to: Cannot Register #1473302

Rikard
Keymaster

Hi,

Thanks for the update. Could you try creating a new user to see if that helps? You could then attribute all content which was created with the old user to the new one.

Best regards,
Rikard

December 10, 2024 at 9:23 am in reply to: PHP Update Scrambles Site Format #1473301

Rikard
Keymaster

Hey Lance,

Enfold is compatible with PHP 8.x, there might be other things on your site which are generating the errors. You could try deativating all plugins and remove any custom code that you have added for example, and then update the PHP version.

Best regards,
Rikard

December 10, 2024 at 9:20 am in reply to: token key doesn’t work #1473300

Rikard
Keymaster

Hi,

Great, I’m glad that we could help. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

December 10, 2024 at 9:19 am in reply to: No page content after header and menu #1473299

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

December 9, 2024 at 8:26 pm in reply to: Footer doesn`t show the widget text i filled in #1473280

Rikard
Keymaster

Hey rixi,

It’s hard for us to check what you have added to your widgets if we can’t access the site. You can post login details in private.

Best regards,
Rikard

December 9, 2024 at 8:23 pm in reply to: token key doesn’t work #1473279

Rikard
Keymaster

Hi,

Thanks for that, but the token you posted looks like a purchase code. Did you go through the documentation that Ismael linked to earlier? The purchase code will not work, so you will have to generate tokens.

Best regards,
Rikard

December 9, 2024 at 8:19 pm in reply to: Cannot Register #1473278

Rikard
Keymaster

Hi,

Could you try updating the theme to the latest version (6.0.8) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/. Also make sure that you have registered your theme license: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

December 9, 2024 at 8:16 pm in reply to: support #1473277

Rikard
Keymaster

Hi,

If you have added it there, then yes you can. Otherwise you can generate separate tokens for each of your sites: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

December 9, 2024 at 5:31 pm in reply to: main menu on left sidebar – vertical alignment #1473268

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 9, 2024 at 5:30 pm in reply to: Hide burgers on smartphone #1473267
Rikard
Keymaster
Hey Martin,

Please try this as well:
```
.av-burger-menu-main {
  display: none; 
}
```
Best regards,
Rikard
December 9, 2024 at 5:27 pm in reply to: MEGA MENU COLUMNS #1473266
Rikard
Keymaster
Hi,

Please try this instead:
```
#av-burger-menu-ul > li > a {
  font-weight: bold !important;
}
```
Best regards,
Rikard
December 9, 2024 at 5:26 pm in reply to: Size of images on mobile versus desktop #1473265

Rikard
Keymaster

Hi,

Thanks for letting us know. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 9, 2024 at 5:25 pm in reply to: Column on top of colour section – position on mobile #1473264

Rikard
Keymaster

Hi,

Thanks for the update. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 9, 2024 at 5:24 pm in reply to: Advanced Options: Customize Typography Settings not working #1473263

Rikard
Keymaster

Hi,

Thanks for the update. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 9, 2024 at 5:11 pm in reply to: color change social icons and button in full width slider #1473259

Rikard
Keymaster

Hi,

You can set the colour for each slide in the element option under Styling->Colors.

Best regards,
Rikard

December 9, 2024 at 5:06 pm in reply to: support #1473257

Rikard
Keymaster

Hey alexander,

You only need to purchase extended support, please refer to this: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

Best regards,
Rikard

December 9, 2024 at 5:06 pm in reply to: support #1473258

Rikard
Keymaster

Hey alexander,

You only need to purchase extended support, please refer to this: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

Best regards,
Rikard

December 9, 2024 at 5:05 pm in reply to: token key doesn’t work #1473256

Rikard
Keymaster

Hi,

We don’t have any other documentation unfortunately, and this is not a general theme problem. Please try to check all the steps and permissions again. If you need further help, then please post admin WordPress login details in private.

Best regards,
Rikard

December 9, 2024 at 11:32 am in reply to: main menu on left sidebar – vertical alignment #1473229
Rikard
Keymaster
Hey SurigliaStudio,

Please try the following in Quick CSS under Enfold->General Styling:
```
#header_main {
  position: absolute;
  top: 50%;
  -ms-transform: translateY(-50%);
  transform: translateY(-50%);
}
```
Best regards,
Rikard
December 9, 2024 at 11:28 am in reply to: MEGA MENU COLUMNS #1473228

Rikard
Keymaster

Hi,

Could you share a screenshot highlighting what you would like to achieve please?

Best regards,
Rikard

December 9, 2024 at 11:27 am in reply to: Font not loaded #1473226

Rikard
Keymaster

Hi,

Thanks for the update. I can’t see any problems on my end, the correct font seems to be rendering. How can we reproduce the results that you are seeing on your end?

Best regards,
Rikard

December 9, 2024 at 11:21 am in reply to: Blank page for editing a page since latest update #1473225

Rikard
Keymaster

Hi,

Thanks for letting us know. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 8, 2024 at 1:03 pm in reply to: mobil menu is not displayed correctly #1473179

Rikard
Keymaster

Hi,

Thanks for that. I see that you are overriding footer.php in your child theme, please try to replace that file with the parent theme file to see if that changes anything.

Best regards,
Rikard

December 8, 2024 at 1:00 pm in reply to: font weight into enfold form #1473178

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 7, 2024 at 10:46 am in reply to: Increase caption container width in fullscreen slider #1473140

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 7, 2024 at 10:45 am in reply to: “My Patterns” in Block Editor not being able to insert #1473139

Rikard
Keymaster

Hey flylanddesigns,

We haven’t seen that problem before. Does it work as expected if you activate a default WordPress theme?

Best regards,
Rikard

December 7, 2024 at 10:44 am in reply to: mobil menu is not displayed correctly #1473138

Rikard
Keymaster

Hey Sabine,

Where can we see the problem that you are having?

Best regards,
Rikard

December 7, 2024 at 10:42 am in reply to: Social Icons in Footer (using the page set as the footer) #1473137

Rikard
Keymaster

Hey dreyerjm,

You might want to consider using the Social Buttons or Icon List elements instead?

Best regards,
Rikard
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Posts

Viewing 30 posts - 1,531 through 1,560 (of 92,358 total)

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