Forum Replies Created

Viewing 30 posts - 15,451 through 15,480 (of 93,569 total)
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  • in reply to: google #1342407

    Hi,

    Thanks for the update. There’s no functionality for setting your site to not be indexed in the theme, so we can’t really say why it’s not being indexed unfortunately. Maybe you could try reaching out to Yoast support for further help? They should be in a better position to tell you why it’s not being indexed.

    Best regards,
    Rikard

    in reply to: Enfold Will Not Update Past 4.1.2 #1342406

    Hi,

    Thanks for the update. We’re not able to check your site because of the error in private. Could you make sure that you have a valid SSL certificate first of all please?

    Best regards,
    Rikard

    in reply to: Layer Slider and New WordPress Update Issues Coming #1342404

    Hey theanshbakshi,

    I’m not sure I understand the problem you are having, could you try to explain it a bit further please?

    Best regards,
    Rikard

    in reply to: Problem with mobiles #1342402

    Hi,

    Thanks for letting us know, I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    Hi,

    Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    in reply to: Fullwidth Easy Slider bug? #1342399

    Hi,

    Thanks for that. Does it make any difference if you deactivate all plugins?

    Best regards,
    Rikard

    in reply to: Enfold updates since 4.8.6.5 break footer #1342398

    Hi,

    Thanks for that. Could you include WordPress login details as well please?

    Best regards,
    Rikard

    in reply to: sku on product page disappeared with theme update #1342389

    Hey tgasoftware,

    Thanks for the login details. Does the same problem happen if you update to the latest version (4.9) of the theme as well?

    Best regards,
    Rikard

    Hi,

    Great, I’m glad that you got things working. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    in reply to: socket footer has disappeared after recent update #1342387

    Hi zerozenith,

    Please open a new thread and include WordPress admin and FTP login details in private, so that we can have a closer look at your site.

    Best regards,
    Rikard

    in reply to: Theme Update doesn't work #1342386

    Hi Eve,

    Thanks for the login details. The update seems to appear as it should under Enfold->Theme Update, but I do see a few error messages as well. What happens if you try to update from there? If that doesn’t work, then please try to install and configure this plugin: https://envato.com/market-plugin/

    Best regards,
    Rikard

    in reply to: Fullwidth Easy Slider bug? #1342384

    Hi,

    The large space seems to still be happening on your site, so I don’t think it’s caused by the latest version of the theme?

    I’m not sure which widgets you are referring to. If it’s the footer, then please check if you are overriding footer.php or header.php in a child theme. If you are, then please replace those files with the parent theme files, then add your customisation back in after that.

    If you need further help, then please post admin WordPress login details in private.

    Best regards,
    Rikard

    in reply to: Product Slider – Increase padding between items in column #1342383

    Hey Nik,

    Thanks for the screenshot. Could you post a link to where we can see the actual element on your site as well please?

    Best regards,
    Rikard

    Hi,

    I see that you are running the latest version of the theme now, and adding content elements to the page you referred to is working as it should on my end. Please try using a different browser if you should have any further problems.

    Best regards,
    Rikard

    in reply to: Editor for specific page not working #1342376

    Hey visualartspassage,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    Hey Beth,

    You can do that by adding the markup manually, like so:

    <a href="#">This is a link</a>

    Simply replace the # symbol with your own link.

    Best regards,
    Rikard

    in reply to: Missing Visual editor? #1342374

    Hey gb,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    in reply to: Problem with mobiles #1342373

    Hi Susanne,

    Great, I’m glad that Nikko could help you out. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    in reply to: Problem with update 4.9 in footer #1342372

    Hi Alwin,

    Please open a new thread and include WordPress admin and FTP login details in private, so that we can have a closer look at your site.

    Best regards,
    Rikard

    in reply to: Problem with update 4.9 in footer #1342371

    Hi adapeiweb09,

    Are you overriding footer.php or header.php in a child theme? If so, then please try replacing those files with the parent theme version, then add your customisations back in after that. If that is not the problem, then please share FTP and WordPress login details in private.

    Best regards,
    Rikard

    in reply to: Enfold 2017 theme support #1342354

    Hi,

    Thanks for the update. You have this CSS in the WordPress customiser, please try removing it:

    @media screen and (min-width: 768px){
    .avia-slideshow-inner {
      height: 630px !important;	 	 
    }
    }

    You can switch to the mobile menu at a custom pixel width using this CSS:

    @media only screen and (max-width: 1024px) {
      nav.main_menu {
        display: block !important;
      }
      #avia-menu .menu-item {
        display: none;
      }
      .av-burger-menu-main.menu-item-avia-special {
        display: block;
      }
    }
    

    Simply change the 1024 value to the pixel value of your choice.

    Best regards,
    Rikard

    in reply to: Enfold updates since 4.8.6.5 break footer #1342353

    Hi,

    How can we access the site you linked to last? I can’t find login details for that in this thread. Also please FTP login details so that we can try to disable your overrides.

    Best regards,
    Rikard

    in reply to: Main menu with different colored buttons #1342324

    Hi,

    Thanks for the update and clarification. You would need custom CSS for that as well, there’s no automatic way of doing it. Please try targeting the sub menu for each menu item, like so:

    #menu-item-105 .sub-menu > li > ul li .avia-menu-text {
        background: red;
    }

    Best regards,
    Rikard

    in reply to: Enfold updates since 4.8.6.5 break footer #1342322

    Hi,

    The footer is showing fine on my end, please try using a different browser.

    Best regards,
    Rikard

    in reply to: How to align 3 3rd boxes to the bottom of a colour section #1342321

    Hi,

    Thanks for that. It looks like the way you are requesting on my end using a 24″ monitor, and I don’t have any larger screens to test on unfortunately. Did you try to apply the CSS you added in media queries?

    Please try this for the menu item alignment:

    #avia-menu li.menu-item-top-level .avia-menu-text {
      vertical-align: text-top;
    }

    Best regards,
    Rikard

    Hi,

    Thanks for the update. You are still running a very old version of the theme, but I see that updates are not showing up in the theme options. Could you try to configure the Envato Markets plugin to see if that works better please?

    Best regards,
    Rikard

    in reply to: How to align 3 3rd boxes to the bottom of a colour section #1342294

    Hey Annemarie,

    You would need custom CSS for that, could you post a link to where we can see the elements in question please?

    Best regards,
    Rikard

    in reply to: Main menu with different colored buttons #1342293

    Hi,

    Thanks for the update. I added the CSS posted for you, and that seems to have worked. What I’m not sure about is your second question?

    is it possible to also change the color of the submenu so that it is identical to the color of the button? and space the labels of the mega sub-menu so that they do not overlap following the insertion of my padding?

    Best regards,
    Rikard

    in reply to: Background on mobile #1342286

    Hi,

    Thanks for the update, I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    in reply to: Localize Google Fonts #1342285

    Hi Ralph,

    Great, I’m glad that you got it working, it might have been caching. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

Viewing 30 posts - 15,451 through 15,480 (of 93,569 total)