Page 509 – Support | Kriesi.at – Premium WordPress Themes

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March 2, 2022 at 7:32 pm in reply to: if "Custom pixel value" is selected – no "header-scrolled" class #1342899

Rikard
Keymaster

Hi,

Thanks for the update. The login details you posted are not working though, please check and verify.

Best regards,
Rikard

March 2, 2022 at 7:30 pm in reply to: Blurry logo #1342898

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 2, 2022 at 7:29 pm in reply to: Add Buttons to Top Bar #1342897

Rikard
Keymaster

Hi,

Thanks for the update. You should be able to use the same method as Mike suggested for the phone number. If you need help with styling it, then please post a link to where we can see the actual elements.

Best regards,
Rikard

March 2, 2022 at 7:25 pm in reply to: How do I update my enfold theme to 4.8.9? #1342896

Rikard
Keymaster

Hi Tim,

I just checked your site, and the update showed up in the plugin. I’ve updated it for you from there, please review your site.

Best regards,
Rikard

March 2, 2022 at 7:20 pm in reply to: class-framework-widgets.php file removed #1342893

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

March 2, 2022 at 7:19 pm in reply to: blogpost edit design with css #1342892
Rikard
Keymaster
Hi josephine,

Please try this CSS to align the headers to the left:
```
.html_elegant-blog .avia-content-slider .slide-entry-title {
    text-align: left;
}
```
Best regards,
Rikard
March 2, 2022 at 7:16 pm in reply to: grid responsive #1342891

Rikard
Keymaster

Hey melanie_erfrischt,

Please try to add a Separator/Whitespace element in the image grids, in order to control its height.

Best regards,
Rikard

March 2, 2022 at 4:04 pm in reply to: Nach oben Button integrieren und leere Felder in Mobiler Version entfernen? #1342868

Rikard
Keymaster

Hi,

Great, I’m glad that Mike could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 2, 2022 at 4:03 pm in reply to: Change font-color in active burger menu #1342867

Rikard
Keymaster

Hi,

Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 2, 2022 at 3:20 pm in reply to: class-framework-widgets.php file removed #1342860

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 2, 2022 at 3:11 pm in reply to: if "Custom pixel value" is selected – no "header-scrolled" class #1342858

Rikard
Keymaster

Hey frankeee,

I can’t reproduce that problem on a test installation. Which version of the theme are you running?

Best regards,
Rikard

March 2, 2022 at 3:05 pm in reply to: enfold ver. 4.9 breaking footer #1342857

Rikard
Keymaster

Hi,

Simply copy the files over from the parent theme, that’s what I did :-)

Best regards,
Rikard

March 2, 2022 at 2:10 pm in reply to: logo center, burger menu right #1342848

Rikard
Keymaster

Hi,

Thanks for letting us know, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

March 2, 2022 at 2:10 pm in reply to: Layerslider issues on mobile #1342846

Rikard
Keymaster

Hi,

Thanks for the update, I’ll go ahead and close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

March 2, 2022 at 1:34 pm in reply to: enfold ver. 4.9 breaking footer #1342842

Rikard
Keymaster

Hi,

I’ve now replaced header.php and footer.php in your child theme, and it’s working as expected. Please review your site.

Best regards,
Rikard

March 2, 2022 at 1:30 pm in reply to: Loading delay on homepage #1342841

Rikard
Keymaster

Hey Dijkhuis,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

March 2, 2022 at 1:27 pm in reply to: Layerslider issues on mobile #1342840

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 2, 2022 at 12:40 pm in reply to: Update #1342836

Rikard
Keymaster

Hi Andy,

You should not have to buy a new license in order to update it. Did you create a token and did you add it to the theme options? https://kriesi.at/documentation/enfold/theme-registration/

If you need further help, then please post admin WordPress login details in private.

Best regards,
Rikard

March 2, 2022 at 12:24 pm in reply to: logo center, burger menu right #1342833

Rikard
Keymaster

Hi,

Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

March 2, 2022 at 11:55 am in reply to: enfold ver. 4.9 breaking footer #1342830

Rikard
Keymaster

Hi,

Thanks for the update. Are we allowed to replace the files in question? If you are not overriding anything in the files in question, then you can delete them from your child theme.

There has been changes in both footer.php and header.php in the recent updates, that is why the templates in your child theme has to be updated as well.

Best regards,
Rikard

March 2, 2022 at 11:49 am in reply to: Custom Tab #1342829

Rikard
Keymaster

Hey Nik,

Thanks for the screenshots. So you are looking to change the background in the tabs like in the screenshot in private?

Best regards,
Rikard

March 2, 2022 at 11:47 am in reply to: logo center, burger menu right #1342828
Rikard
Keymaster
Hi,

Thanks for the update. Please try this CSS as well:
```
@media only screen and (max-width: 767px) {
.responsive .logo {
    left: 0;
    transform: translateX(0);
}
}
```
Best regards,
Rikard
March 2, 2022 at 11:44 am in reply to: Tab section #1342827

Rikard
Keymaster

Hi,

Thanks for the update. You are still running 4.8.8.1, but I can’t see the new update in the theme options. Could you try to install and configure this plugin to see if that works better please? https://envato.com/market-plugin/

Best regards,
Rikard

March 2, 2022 at 10:55 am in reply to: New White Space Under Hero Image #1342823

Rikard
Keymaster

Hey jnightingale,

It looks like we’re being blocked by your firewall, could you make sure to whitelist the counties in private please?

Best regards,
Rikard

March 2, 2022 at 10:51 am in reply to: Enfold Menu background colors #1342822
Rikard
Keymaster
Hi,

Thanks for the update. Please try the following in Quick CSS under Enfold->General Styling:
```
div#header_meta {
  background-color: blue;
}

div.title_container {
  background-color: red;
}
```
Best regards,
Rikard
March 2, 2022 at 10:46 am in reply to: Secondary Header #1342821

Rikard
Keymaster

Hey web4698,

I’m getting blocked by your firewall. Could you open the site up for the countries listed in private please?

Best regards,
Rikard

March 2, 2022 at 10:33 am in reply to: enfold ver. 4.9 breaking footer #1342819

Rikard
Keymaster

Hi,

Thanks for that. It’s not possible to rename files in your child theme for some reason, please see private. I downloaded all the footer files and header.php in your child theme locally though, and deleted the ones on the server, and your footer is showing as it should after that. Please try deleting the footer files which you don’t need, then try replacing that and header.php with the parent theme versions after that. If you need further help with that, then please let us know.

Best regards,
Rikard

March 2, 2022 at 10:06 am in reply to: How do I update my enfold theme to 4.8.9? #1342818

Rikard
Keymaster

Hi,

Thanks for the update, and sorry for the problem. I see that the updates are not coming through in the theme options on my end as well, I’m not sure exactly why that is though. Could you try to install and configure this plugin, to see if that works better please? https://envato.com/market-plugin/

Best regards,
Rikard

March 2, 2022 at 9:57 am in reply to: Change font-color in active burger menu #1342816
Rikard
Keymaster
Hi,

Please try this CSS instead:
```
#av-burger-menu-ul li.current_page_item a {
  background: blue; 
}
```
Best regards,
Rikard
March 2, 2022 at 9:36 am in reply to: Page Edits Not Loading – Spinning Icon #1342813

Rikard
Keymaster

Hi,

Thanks for the update. I’m seeing a 403 error on the Test page as well, I’m not sure why though. Could you enable debug mode so that we have a closer look at the shortcodes please? https://kriesi.at/documentation/enfold/intro-to-advanced-layout-builder/#debug-mode. We can do it for you, if you give us permission to do so.

Best regards,
Rikard
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Posts

Viewing 30 posts - 15,241 through 15,270 (of 93,423 total)

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