Page 50 – Support | Kriesi.at – Premium WordPress Themes

Forum Replies Created

Viewing 30 posts - 1,471 through 1,500 (of 92,341 total)

← 1 2 3 … 49 50 51 … 3,077 3,078 3,079 →

Author

Posts
December 14, 2024 at 11:37 am in reply to: compatibility table php – WP -ENFOLD #1473620

Rikard
Keymaster

Hey simog72,

Enfold has the same minimum required PHP as WordPress, but we recommend that you use a higher version: https://wordpress.org/about/requirements/.

If you are running old versions of the theme on your other sites, then we recommend that you update them to the latest version (6.0.8):

https://kriesi.at/documentation/enfold/theme-registration/
https://kriesi.at/documentation/enfold/theme-update/

Best regards,
Rikard

December 14, 2024 at 11:32 am in reply to: Images uploaded to media libray are corrupted with yellow tint #1473618

Rikard
Keymaster

Hi,

The minimum required PHP version to run Enfold is the same as for running WordPress, but we recommend that you use a higher version than that: https://wordpress.org/about/requirements/

I still don’t understand how you are downloading the theme files if you don’t have a Themeforest account? I’m not sure about the .sit format, you should try using .zip instead. I would recommend that you update using a token though, otherwise you will have this same problem each time you want to update. Please check the documenation here:

https://kriesi.at/documentation/enfold/theme-registration/
https://kriesi.at/documentation/enfold/theme-update/.

Best regards,
Rikard

December 14, 2024 at 11:23 am in reply to: Content Slider Customization #1473617

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007, did that answer your question @isynergy?

Best regards,
Rikard

December 14, 2024 at 11:21 am in reply to: Hamburger Menu not shown on Mobile #1473616

Rikard
Keymaster

Hi,

Thanks for that, but the mobile menu is displaying fine on my end. How can we reproduce the results that you are seeing on your end?

Best regards,
Rikard

December 14, 2024 at 11:19 am in reply to: Possible problem with enfold #1473615
Rikard
Keymaster
Hi,

There’s nothing like that in the theme, and I can’t see that happening on my end. I activated Enfold and the constants are the same:
```
WP_MEMORY_LIMIT	768M
WP_MAX_MEMORY_LIMIT 768M
```
Best regards,
Rikard
December 14, 2024 at 11:14 am in reply to: How to set a phone number link into an animated number #1473614

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 13, 2024 at 6:07 pm in reply to: Enfold backend not german #1473595

Rikard
Keymaster

Hey bur2000,

We are aware of this problem, and we’re working on a solution.

Best regards,
Rikard

December 13, 2024 at 1:46 pm in reply to: active on menu while hidding submenu #1473574

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 13, 2024 at 1:45 pm in reply to: How to set a phone number link into an animated number #1473573

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007, did that answer your question @rvga?

Best regards,
Rikard

December 13, 2024 at 1:43 pm in reply to: Possible problem with enfold #1473572

Rikard
Keymaster

Hi,

Thanks for the update. What does the memory limit list under Site Health in WordPress? You might have to reach out to your hosting provider and have them increase it.

Best regards,
Rikard

December 13, 2024 at 11:29 am in reply to: Possible problem with enfold #1473562

Rikard
Keymaster

Hey Empatica,

Your site seems to be out of PHP memory, please try to increase it: https://developer.wordpress.org/apis/wp-config-php/#increasing-memory-allocated-to-php

Best regards,
Rikard

December 13, 2024 at 9:52 am in reply to: Downloaded Enfold Update from link sent by themeforest. Now what? #1473554

Rikard
Keymaster

Hey sparkyj,

You need an Envato account to purchase and download the theme, so I guessing that you already have one. All you need to do is to follow the documentation here: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

December 13, 2024 at 9:51 am in reply to: Duplicate Footer #1473552

Rikard
Keymaster

Hey vancestone,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

December 13, 2024 at 9:50 am in reply to: Enfold Licence Renewal #1473551

Rikard
Keymaster

Hey vancestone,

Are you referring to your support period? If so, then you don’t have to do anything. A theme license is valid for life, and cannot be renewed.

Best regards,
Rikard

December 13, 2024 at 9:48 am in reply to: Images uploaded to media libray are corrupted with yellow tint #1473550

Rikard
Keymaster

Hey sparkyj,

I don’t think that this is a theme problem, please try to activate a default WordPress theme and check the results after that.

Best regards,
Rikard

December 13, 2024 at 9:47 am in reply to: I have alignment issues #1473549

Rikard
Keymaster

Hi,

Please try to stick to one question in the future.

1. Where can we see the elements in question?

2. The code you have a in Quick CSS doesn’t seem to be valid CSS, please try removing it.

3. There is an option to target all headings under Enfold->Advanced Styling.

Best regards,
Rikard

December 13, 2024 at 9:43 am in reply to: active on menu while hidding submenu #1473548
Rikard
Keymaster
Hi,

Thanks for the clarification. Please try this in Quick CSS:
```
.page-id-150 #menu-item-144 a {
  border-bottom: 2px solid #0c2689 !important;
}
```
That CSS will apply to the page in private. If you want to add more pages, then you can find the page id class in the body tag for each page, or in the URL while editing the page. You can extend the CSS like this:
```
.page-id-150 #menu-item-144 a, .page-id-xxx #menu-item-144 a {
  border-bottom: 2px solid #0c2689 !important;
}
```
Best regards,
Rikard
December 12, 2024 at 8:22 pm in reply to: Disappearing Portfolio Posts #1473520

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 12, 2024 at 8:20 pm in reply to: Main menu color and font size #1473519

Rikard
Keymaster

Hey fp47,

You can do that under Enfold->Advanced Styling.

Best regards,
Rikard

December 12, 2024 at 4:09 pm in reply to: Hamburger Menu not shown on Mobile #1473508

Rikard
Keymaster

Hey idijomar,

Could you post a link to where we can see the problem that you are having please?

Best regards,
Rikard

December 12, 2024 at 4:04 pm in reply to: background color not working #1473507

Rikard
Keymaster

Hi,

The theme options are not saving on your site, that is the likely problem. The server is returning a 403 error on the file in private, please reach out to your hosting provider and ask why that is.

Best regards,
Rikard

December 12, 2024 at 11:12 am in reply to: Border at bottom of content section should not display #1473485

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

December 12, 2024 at 11:11 am in reply to: Tab Section Element #1473484

Rikard
Keymaster

Hi,

Thanks for the update. I’m not sure exactly what you have read, but a child theme is not necessary to install in order to use the Tab Section element. It’s available for you in the Layout Builder like Ismael pointed out earlier.

Best regards,
Rikard

December 12, 2024 at 11:05 am in reply to: active on menu while hidding submenu #1473481

Rikard
Keymaster

Hey Woutski,

I’m not sure that I fully understand your intentions, could you try to explain what you are looking to achieve a bit further or post a screenshot highlighting it please?

Best regards,
Rikard

December 12, 2024 at 11:01 am in reply to: Contact form does not respond #1473480

Rikard
Keymaster

Hey Diana,

Please try the suggestions listed here: https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-

Best regards,
Rikard

December 11, 2024 at 8:55 pm in reply to: Cannot update translations #1473451

Rikard
Keymaster

Hi Simon,

We are aware of the problem, thanks for reporting though.

Best regards,
Rikard

December 11, 2024 at 4:05 pm in reply to: Accordion Toggle Icons Not Displaying on Moble #1473434

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 11, 2024 at 4:04 pm in reply to: Issue with left and right side of margin or padding #1473433

Rikard
Keymaster

Hey sidsingh78,

That code should work, did you inspect the elements in your browser to see if it applies?

Best regards,
Rikard

December 11, 2024 at 12:03 pm in reply to: Customized widget above another widget but only on one page #1473423

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 11, 2024 at 12:02 pm in reply to: Problem with Sliders in Chrome – Slider doesn´t show, – white screen #1473422

Rikard
Keymaster

Hey zeitraum_,

I can’t see any problems on my end using Chrome, is there a sure way of reproducing this? There’s nothing in the theme which would randomly not show content.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 1,471 through 1,500 (of 92,341 total)

← 1 2 3 … 49 50 51 … 3,077 3,078 3,079 →