Page 49 – Support | Kriesi.at – Premium WordPress Themes

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Author

Posts
December 17, 2024 at 9:29 pm in reply to: Hiding header background image on mobile – show only logo #1473850
Rikard
Keymaster
Hey Stefan,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 767px) {
.header_color .header_bg {
  background: none;
}
}
```
Best regards,
Rikard
December 17, 2024 at 9:25 pm in reply to: Extended support #1473849

Rikard
Keymaster

Hey benjamin,

You have already registered on the support forum with that purchase code and the email that you are using here. If the forum says that you don’t have a valid support period, then please try adding your purchase code again.

Best regards,
Rikard

December 17, 2024 at 2:59 pm in reply to: How to deactivate google fonts? #1473840

Rikard
Keymaster

Hey Jak73,

I can’t see that font being loaded on the page that you linked to, where exactly are you seeing that it’s being loaded?

Best regards,
Rikard

December 17, 2024 at 12:11 pm in reply to: LayerSlider: the import file seems to be invalid or corrupt #1473835

Rikard
Keymaster

Hi,

Thanks for letting us know. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 17, 2024 at 11:38 am in reply to: post delimiter – change space between text and line an make the line stronger #1473833
Rikard
Keymaster
Hi,

Please try this instead:
```
.post_delimiter {
  margin: 50px 0 !important;
  border-color: #000 !important;
}
```
Best regards,
Rikard
December 17, 2024 at 11:37 am in reply to: I installed a demo and it says I can't find the page. #1473831

Rikard
Keymaster

Hey Wakui,

Thanks for the login details. I’m not sure exactly what you are looking to do, but if you want to set your front page then you can do so in the theme options. Make sure that the page in question is published, and not used for other purposes, like a custom footer page for example.

Best regards,
Rikard

December 17, 2024 at 11:31 am in reply to: Ads inquiry #1473829

Rikard
Keymaster

Hey Adi,

We are not accepting guest posts at the moment.

Best regards,
Rikard

December 16, 2024 at 8:06 pm in reply to: Server Probleme Perfomance #1473785

Rikard
Keymaster

Hey Beat,

You can use a plugin like this.

Best regards,
Rikard

December 16, 2024 at 8:02 pm in reply to: legally use of images in demos #1473784

Rikard
Keymaster

Hey Ferdi,

You can use the demo images as you please on your site, you don’t need to attribute any credit anywhere.

Best regards,
Rikard

December 16, 2024 at 3:55 pm in reply to: Couldn`t load some minified JS files only on our homepage #1473769

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 16, 2024 at 3:53 pm in reply to: post delimiter – change space between text and line an make the line stronger #1473768
Rikard
Keymaster
Hey Jörge,

Please try the following in Quick CSS under Enfold->General Styling:
```
.post_delimiter {
  margin: 50px 0;
  border-color: #000;
}
```
Best regards,
Rikard
December 16, 2024 at 3:50 pm in reply to: PHP from 7.4 auf 8.0 #1473767

Rikard
Keymaster

Hi rick657,

If you need help with something, then please open a new thread.

Best regards,
Rikard

December 16, 2024 at 3:50 pm in reply to: PHP from 7.4 auf 8.0 #1473766

Rikard
Keymaster

Hi OliverRasch,

Enfold is compatible with PHP 8.x, so it might be a plugin or custom code which is causing your problem. Are you seeing any error messages either on the site or in the error logs?

Best regards,
Rikard

December 16, 2024 at 3:47 pm in reply to: Install Google Tag Manager #1473765

Rikard
Keymaster

Hi,

How can we access the site where you have added the code?

Best regards,
Rikard

December 16, 2024 at 12:10 pm in reply to: Main menu color and font size #1473750

Rikard
Keymaster

Hi,

Thanks for the update. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 16, 2024 at 12:10 pm in reply to: compatibility table php – WP -ENFOLD #1473749

Rikard
Keymaster

Hi,

There’s has been changes in both recents versions of WordPress which might cause problems using the Layout Builder, so I would advise that you try to update all your site as soon as possible.

Best regards,
Rikard

December 16, 2024 at 12:07 pm in reply to: Install Google Tag Manager #1473748

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007. Did you manage to get your code working @ivanglaser?

Best regards,
Rikard

December 16, 2024 at 9:17 am in reply to: Scxroll issues in Advanced Layout Editor/Avia Layout Builder #1473739

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 16, 2024 at 9:16 am in reply to: Install Google Tag Manager #1473737

Rikard
Keymaster

Hey ivanglaser,

Double post, closing.

Best regards,
Rikard

December 16, 2024 at 9:15 am in reply to: Install Google Tag Manager #1473736
Rikard
Keymaster
Hey ivanglaser,

Please add this to your child themes functions.php file for the head part:
```
function ivanglaser_gtm_head(){
?>
  Head script goes here
<?php
}
add_action('wp_head', 'ivanglaser_gtm_head');
```
And this for the body part:
```
function ivanglaser_gtm_body(){
?>
  Body script goes here
<?php
}
add_action('wp_body_open', 'ivanglaser_gtm_body');
```
Best regards,
Rikard
December 15, 2024 at 9:47 am in reply to: Images uploaded to media libray are corrupted with yellow tint #1473664

Rikard
Keymaster

Hi,

Please read the documentation that I linked to earlier.

Best regards,
Rikard

December 14, 2024 at 3:55 pm in reply to: Hamburger Menu not shown on Mobile #1473634

Rikard
Keymaster

Hi,

Thanks for the update. So is this problem exclusive to the iphone model that you are using, or are you seeing the same results on other devices as well? If you could upload the screenshots to a service like Imgur or Snipboard and share them with us here, then that could be useful for us.

Best regards,
Rikard

December 14, 2024 at 3:53 pm in reply to: Blog posts are not published #1473633

Rikard
Keymaster

Hey Beat,

The post in private seems to be published, how can we reproduce the problem that you are seeing on your end?

Best regards,
Rikard

December 14, 2024 at 1:48 pm in reply to: Hamburger Menu not shown on Mobile #1473630

Rikard
Keymaster

Hi,

Thanks for the update, I can’t see any images in your reply though?

Best regards,
Rikard

December 14, 2024 at 1:47 pm in reply to: Possible problem with enfold #1473629

Rikard
Keymaster

Hi,

I activated the parent theme, anything added in the child theme has not been added by us. The memory limit is set in the wp-config.php file though, which is a default WordPress file, and that won’t change when changing themes. If you should have anything in your child theme which could change the memory limit though, which I highly doubt, then you could simply start out with an empty child theme to see what happens then.

Best regards,
Rikard

December 14, 2024 at 11:37 am in reply to: compatibility table php – WP -ENFOLD #1473620

Rikard
Keymaster

Hey simog72,

Enfold has the same minimum required PHP as WordPress, but we recommend that you use a higher version: https://wordpress.org/about/requirements/.

If you are running old versions of the theme on your other sites, then we recommend that you update them to the latest version (6.0.8):

https://kriesi.at/documentation/enfold/theme-registration/
https://kriesi.at/documentation/enfold/theme-update/

Best regards,
Rikard

December 14, 2024 at 11:32 am in reply to: Images uploaded to media libray are corrupted with yellow tint #1473618

Rikard
Keymaster

Hi,

The minimum required PHP version to run Enfold is the same as for running WordPress, but we recommend that you use a higher version than that: https://wordpress.org/about/requirements/

I still don’t understand how you are downloading the theme files if you don’t have a Themeforest account? I’m not sure about the .sit format, you should try using .zip instead. I would recommend that you update using a token though, otherwise you will have this same problem each time you want to update. Please check the documenation here:

https://kriesi.at/documentation/enfold/theme-registration/
https://kriesi.at/documentation/enfold/theme-update/.

Best regards,
Rikard

December 14, 2024 at 11:23 am in reply to: Content Slider Customization #1473617

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007, did that answer your question @isynergy?

Best regards,
Rikard

December 14, 2024 at 11:21 am in reply to: Hamburger Menu not shown on Mobile #1473616

Rikard
Keymaster

Hi,

Thanks for that, but the mobile menu is displaying fine on my end. How can we reproduce the results that you are seeing on your end?

Best regards,
Rikard

December 14, 2024 at 11:19 am in reply to: Possible problem with enfold #1473615
Rikard
Keymaster
Hi,

There’s nothing like that in the theme, and I can’t see that happening on my end. I activated Enfold and the constants are the same:
```
WP_MEMORY_LIMIT	768M
WP_MAX_MEMORY_LIMIT 768M
```
Best regards,
Rikard
Author

Posts

Viewing 30 posts - 1,441 through 1,470 (of 92,336 total)

← 1 2 3 … 48 49 50 … 3,076 3,077 3,078 →