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Viewing 30 posts - 14,431 through 14,460 (of 93,420 total)
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  • Hi,

    Great, I’m glad that Mike could help you out. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    in reply to: Sub Menu Items #1347924

    Hi,

    Thanks for that. Please try this CSS instead:

    #top .av-main-nav ul ul {
        left: 260px;
        top: -50px;
        border: none;
    }

    Best regards,
    Rikard

    Hi,

    Great, I’m glad that Mike could help you out. I will close this thread for now, please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    in reply to: Menüpunkte nicht vollständig. #1347920

    Hi,

    Great, I’m glad that Nikko could help you out. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    in reply to: Issues with newest Amazon Pay version #1347917

    Hi,

    Thanks for the update. We would need to at least be able to see the problem happening on an actual site, it doesn’t really matter where. If you have screenshots and step by step instructions, then that would help too.

    Best regards,
    Rikard

    in reply to: Licence Recovering #1347865

    Hi Matthias,

    Did you purchase the theme license, or did the developer do it for you? In order to access updates, you will need to have access to a Themeforest account. If you don’t, then you might want to reach out to your developer, or purchase your own license.

    Best regards,
    Rikard

    • This reply was modified 3 years, 10 months ago by Rikard.
    in reply to: SVG logo not loading #1347839

    Hi,

    Thanks for the update. As I wrote earlier; I see the problem on your site, but it’s working as it should when I use your logo on a test installation. So again; could you try to reinstall the theme to see if that helps? We can do it for you if you share FTP login details with us as well.

    Best regards,
    Rikard

    in reply to: Plugin Pages Layout #1347838

    Hi Susanne,

    Enfold does not control their layouts, I would recommend that you reach out to the plugin authors for further support.

    Best regards,
    Rikard

    in reply to: Request delete account and delete my data #1347809

    Hi Andreas,

    I’ve deleted your account for you.

    Best regards,
    Rikard

    in reply to: Older Version of the theme broken #1347782

    Hi Philipp,

    We would need a proof of purchase in order to help you out with updating. If you don’t have access to the Themeforest account which was used to purchase the license you are using, the I would recommend that you purchase a new license. Otherwise you will have this same problem every time you want to update the theme, or access the theme files.

    Best regards,
    Rikard

    in reply to: SVG logo not loading #1347781

    Hi,

    Thanks for that. I see the problem on your site, but I can’t reproduce it on a test installation running the same version of the theme. Could you try to reinstall the theme to see if that helps? We can do it for you if you share FTP login details with us as well.

    Best regards,
    Rikard

    in reply to: delete author link #1347768

    Hey iveyeng,

    Please try the following in Quick CSS under Enfold->General Styling:

    .postid-9987 span.author a {
      pointer-events: none;
    }

    Best regards,
    Rikard

    in reply to: How can i change the color with font in form? #1347767

    Hi,

    Please try this CSS instead:

    #searchform_element input::-webkit-input-placeholder { 
      color: pink;
    }
    #searchform_element input::-moz-placeholder { 
      color: pink;
    }
    #searchform_element input:-ms-input-placeholder { 
      color: pink;
    }
    #searchform_element input:-moz-placeholder { 
      color: pink;
    }

    Best regards,
    Rikard

    in reply to: I have a support key but its saying its expired #1347766

    Hi Kelsey,

    Maybe it would be better if you add the image as a background instead?

    The purchase code you posted doesn’t seem to be registered on the forum. If you need to extend your support period, then please refer to this: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

    Best regards,
    Rikard

    Hi,

    Thanks for the update. Please let us know if you should need any further help on the topic.

    Best regards,
    Rikard

    in reply to: Issues with newest Amazon Pay version #1347746

    Hi,

    It might be the theme, but I can’t really say for sure unless we can see the actual problem. Next time you might want to update a bit more frequently, instead of waiting almost 5 years.

    Best regards,
    Rikard

    in reply to: Theme Enfold #1347744

    Hi Volker,

    Thanks for reaching out to us. Are you asking if you can automatically import layouts into the Enfold layout builder? If so, then that is unfortunately not possible if you are currently running a different theme.

    Best regards,
    Rikard

    Hi,

    You might have left some CSS or media queries open, you can check your code using a tool like this: http://csslint.net/

    Best regards,
    Rikard

    in reply to: cant update to new version #1347740

    Hi,

    Thanks for the update. The WordPress login details you posted are not working, please check and verify. If you need help with updating, then please post FTP login details in private as well.

    Best regards,
    Rikard

    in reply to: Fancy Border on Table #1347739

    Hey daves1997,

    Could you post a link to where we can see the table in question please? Also, I’m not sure what a squigly is?

    Best regards,
    Rikard

    in reply to: Border color of searchbar #1347738

    Hi,

    Thanks for that. This CSS is causing that to happen:

    @media only screen and (min-width: 1025px) {
    .single-product form {
        position: absolute !important;
        width: 65%;
        right: 0;
    }
    }

    Do you know where that might have been added?

    Best regards,
    Rikard

    Hi,

    Great, I’m glad that we could help. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    Hi Jutta,

    Thanks for the update. Did you use a different image for the mobile section? You should probably try an image which is more vertically centered, as opposed to horizontally centered on desktop. There’s are no exact pixels value that I can give, since there are so many different screen sizes to take into account. Some loss of image data is inevitable as well, when using images as backgrounds, but it should look better if you use an image which is better adapted to mobile screens. If you should need any further help, then please post admin WordPress login details in private.

    Best regards,
    Rikard

    in reply to: Enfold 4.9.2.1 and footer with WPML #1347734

    Hey Jochen,

    Thanks for the login details. Are you overriding header.php or footer.php in your child theme? If so, then please try replacing those files with the parent theme files, then add your customisation back in after that.

    Best regards,
    Rikard

    Hi,

    Thanks for that. If file compression is active in the theme under Performance, then the SG Optimiser will create problems. I’ve turned file compression off for you, and that seems to have helped. Please review your site.

    Best regards,
    Rikard

    in reply to: Issues with newest Amazon Pay version #1347718

    Hey FelixB,

    I was helping you with most of the problems in your other thread, and I have yet to find any problems caused by the theme on your site. All of your problems in the other thread seems to be plugin related. Maybe you could try fixing the problems on your staging site, then push it to your live site once you are done?

    Best regards,
    Rikard

    in reply to: Border color of searchbar #1347716

    Hey EricSmeets,

    After logging in, your site redirects to your hosting login screen. Where can we see the actual problem?

    Best regards,
    Rikard

    in reply to: Multilingual Website, recommended Plugins? #1347713

    Hi,

    Thanks for the update, I’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

    in reply to: Slider Revolution Colours #1347712

    Hi,

    Your site is not loading properly on my end, please see screenshot in private. Let us know once we can see the elements which you need help with on your actual site.

    Best regards,
    Rikard

    in reply to: Sub Menu Items #1347710

    Hi,

    Your site is not loading properly on my end, please see screenshot in private. Please let us know when we can see the problem which you are looking for help with.

    Best regards,
    Rikard

Viewing 30 posts - 14,431 through 14,460 (of 93,420 total)