Hi,

Thanks for that. Both of your screenshots lead to 404 pages, please try uploading and sharing them with us again.

Best regards,
Rikard

Hi Intell,

Great, I’m glad that Mike could help you out :-)

Best regards,
Rikard

Hey eskitaco,

Thanks for the login details. I tried locating the site in question in the FTP account, but I can’t seem to find it. Could you let us know in which folder it’s located please? If you want to fix this yourself, then please copy footer.php and header.php over from the parent theme, then add your customisations back into those files.

Best regards,
Rikard

Hi,

Great, I’m glad that we could help you out, and thanks for the feedback. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hey Akmerttan,

Thanks for the login details. Could you post screenshots highlighting the problems you are having please?

Best regards,
Rikard

Hi Chiefi,

You can upload screenshots to a multitude of services; Google Drive, Dropbox, Imgur, Snipboard are a few of them. You can then link to your screenshots here.

The page you linked to is password protected, so we can’t view it for now.

Best regards,
Rikard

Hi TRISTON,

It looks like you have purchased support extensions? If that is the case, then please try using the purchase code you got with the theme license instead. https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

Hi,

Thanks for the update. I’m not sure why JetPack would override that, but I’m glad that you found the problem at least. Please let us know if you should need any further help on the topic or if we can close it.

Best regards,
Rikard

Hi,

You could turn off the CDN, so that we can see where the CSS is coming from. Or you could override the override, by adding this to Quick CSS:

p {
    margin: 0.85em 0 !important;
}

Best regards,
Rikard

Hi,

It looks like you are overriding the default paragraph margin of the theme, that is why there are no margins. I can’t tell you where the CSS is coming from unfortunately, since the resources on your site are being served via a CDN.

Best regards,
Rikard

Hi,

It looks like you are overriding the default paragraph margin of the theme, that is why there are no margins. I can’t tell you where the CSS is coming from unfortunately, since the resources on your site are being served via a CDN.

Best regards,
Rikard

Hey Don Francis,

Are you overriding header.php or footer.php in your child theme? If so, then please replace those files with the parent theme files, then add your customisations back in after that.

Best regards,
Rikard

Hi,

You can use custom media queries to target specific screen sizes: https://stackoverflow.com/questions/8271493/css-media-query-to-target-ipad-and-ipad-only#9504571

Best regards,
Rikard

Hey whdsolutions,

I can’t reproduce that problem on a test installation, so it’s likely not a theme problem. How can we reproduce the problem you are seeing on your end?

Best regards,
Rikard

Hi,

The burger menu and search works fine on my end, how can we reproduce what you are seeing on your end? Also, the CSS I gave you applied to all screen sizes 1024 pixels wide and below, are any of your devices wider than that? If so, then you can simply adjust the media query.

Best regards,
Rikard