Page 44 – Support | Kriesi.at – Premium WordPress Themes

Forum Replies Created

Viewing 30 posts - 1,291 through 1,320 (of 93,436 total)

← 1 2 3 … 43 44 45 … 3,113 3,114 3,115 →

Author

Posts
June 16, 2025 at 7:39 pm in reply to: Blog posts-content not updating automatically #1485519

Rikard
Keymaster

Hi,

Thanks for that. Are you clearing all caches from the site before you are checking? You could also try to use a private or incognito browser window.

Best regards,
Rikard

June 16, 2025 at 7:38 pm in reply to: CodeBlock – Eventon Shortcode not executing properly. #1485518

Rikard
Keymaster

Hey j0schi,

Thanks for sharing, it’s much appreciated.

Best regards,
Rikard

June 16, 2025 at 7:37 pm in reply to: Possible to add graphical element to images and headings? #1485517

Rikard
Keymaster

Hey Bettina,

Thanks for reaching out to us. Could you share an example of what you are looking to create?

Best regards,
Rikard

June 16, 2025 at 12:54 pm in reply to: Anchor links not working #1485507

Rikard
Keymaster

Hey whdsolutions,

They are all working on my end, how can we reproduce the problem that you are seeing on your end?

Best regards,
Rikard

June 16, 2025 at 12:53 pm in reply to: Blog posts-content not updating automatically #1485505

Rikard
Keymaster

Hey heiddie,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

June 16, 2025 at 12:52 pm in reply to: Change of Demo theme #1485504

Rikard
Keymaster

Hey AndreasWinkler,

If you import a demo, then the theme settings will be overwritten. Your content will be intact though.

Best regards,
Rikard

June 16, 2025 at 11:35 am in reply to: blog slider extraction – title above the image #1485500

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

June 16, 2025 at 10:04 am in reply to: CPU saturated by Enfold – need to ugrade my server #1485496

Rikard
Keymaster

Hi,

Thanks for the update and sorry for the late reply. Enfold should work on most server environments, but we would need more information on what is going wrong to say for sure. One thing that you could try is to clear all caches from your caching/performance plugins to see what happens then. If nothing changes, then you could try to temporarily deactivate all plugins.

Best regards,
Rikard

June 14, 2025 at 1:40 pm in reply to: Error 503 (Site Crash) #1485457

Rikard
Keymaster

Hey Akhurst,

The logs are showing PHP warnings, they will not cause anything to crash, and will likely not affect any functionality on your site. A 503 error is a server response, which is likely not related to the active theme:

A 503 Service Unavailable error means the web server is temporarily unable to handle the request, often due to being overloaded or undergoing maintenance. It’s a server-side issue, meaning the problem is with the website’s server and not with the user’s internet connection.
Causes of a 503 Error:

Server Overload: The server is experiencing too much traffic or has insufficient resources to handle requests.

Scheduled Maintenance: The server is temporarily down for updates, patches, or database maintenance.
Technical Difficulties: The server might be misconfigured or experiencing other technical issues.
Backend Fetch Failed: The server couldn’t retrieve content from a backend server.
Connection Timeout: The server took too long to respond and the request timed out.
DDoS Protection: Security measures might be temporarily blocking requests

Best regards,
Rikard

June 13, 2025 at 7:01 pm in reply to: Padding in textboxes #1485448
Rikard
Keymaster
Hey Alan,

Please try the following in Quick CSS under Enfold->General Styling:
```
.home #av_section_4 .flex_column .av-special-heading, .home #av_section_4 .flex_column .av_textblock_section {
  padding: 0 5%;
}
```
Best regards,
Rikard
June 13, 2025 at 6:57 pm in reply to: Change the Contact Form Captcha message #1485447

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

June 13, 2025 at 6:55 pm in reply to: Settings import: couldnt’t import the config because the server didnt resp #1485446

Rikard
Keymaster

Hi,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. You can use a personal email, or the one in private. Just remember to post the login details here in private.

Best regards,
Rikard

June 13, 2025 at 6:52 pm in reply to: How to center footer widgets #1485445

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007 :-)

Best regards,
Rikard

June 13, 2025 at 6:51 pm in reply to: One page restaurant demo: Transparent logo is the wrong size, main logo is the K #1485444

Rikard
Keymaster

Hi,

We import demos just like any users would do it, but we cannot reproduce the problem. You might want to consider pushing what you have locally to a live server so that we can have a look at it.

I’m not sure what you mean by Remove Files feature?

Best regards,
Rikard

June 13, 2025 at 6:49 pm in reply to: border radius on images #1485443

Rikard
Keymaster

Hi,

Thanks for sharing @gerardlok1. If you need further help, then post a link to an example image @limedrop.

Best regards,
Rikard

June 13, 2025 at 11:13 am in reply to: Pages not loading on mobile in Safari #1485418

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

June 13, 2025 at 9:52 am in reply to: Enfold Theme Custom Widget Areas Not Showing #1485413

Rikard
Keymaster

Hi,

Thanks for the update. We don’t have any other suggestions unfortunately, so if what you did is working, then I would suggest that you go for that solution.

Best regards,
Rikard

June 13, 2025 at 9:51 am in reply to: Pages not loading on mobile in Safari #1485412

Rikard
Keymaster

Hi,

Thanks for the updates. Did you try using a private browser window in Safari?

Best regards,
Rikard

June 12, 2025 at 1:00 pm in reply to: Google Tag Manager installieren #1485368

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

June 11, 2025 at 7:47 pm in reply to: Accessibility issue (Easy Slider): Missing accessible text for navigation links #1485345

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

June 11, 2025 at 7:43 pm in reply to: One page restaurant demo: Transparent logo is the wrong size, main logo is the K #1485344

Rikard
Keymaster

Hi,

We cannot reproduce this problem on our test installations, if you need further help then please post login details in private.

Best regards,
Rikard

June 11, 2025 at 7:42 pm in reply to: Token #1485343

Rikard
Keymaster

Hey ringonet,

Please follow this: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

June 11, 2025 at 7:41 pm in reply to: Pages not loading on mobile in Safari #1485342

Rikard
Keymaster

Hey Sebastian,

There’s nothing in the theme which would conditionally load and not load certain pages in different browsers. Please try deactivating all cache to see what happens then.

Best regards,
Rikard

June 11, 2025 at 7:39 pm in reply to: Style customization #1485341

Rikard
Keymaster

Hi,

Thanks for the update. I can only see a password in the login details, no username. Please check the login details before you post them.

Best regards,
Rikard

June 11, 2025 at 7:37 pm in reply to: Background Video not loading #1485340

Rikard
Keymaster

Hi,

Likely because it’s using special characters like ?

Best regards,
Rikard

June 11, 2025 at 7:36 pm in reply to: Google Tag Manager installieren #1485339

Rikard
Keymaster

Hi,

ava_after_body_opening_tag is the hook being used in the code that you are using.

Best regards,
Rikard

June 11, 2025 at 10:09 am in reply to: CPU saturated by Enfold – need to ugrade my server #1485322

Rikard
Keymaster

Hi,

Thanks for the update. Do you mean that your site was slow? I’m not sure I understand with it being low. You could try using a plugin like this to check what is consuming the most resources on your site: https://wordpress.org/plugins/query-monitor/

Best regards,
Rikard

June 11, 2025 at 9:48 am in reply to: Background Video not loading #1485317

Rikard
Keymaster

Hi,

The link in private in your menu is likely causing problems, you could try using a URL shortener instead of the full URL.

Best regards,
Rikard

June 11, 2025 at 9:43 am in reply to: Issue Uploading Images – JavaScript Void #1485315

Rikard
Keymaster

Hi,

There is no problem with uploading images to Enfold, since it’s default WordPress functionality. If the plugin in question is handling images in a different way, then it’s up to them to include that in their code.

Best regards,
Rikard

June 11, 2025 at 9:41 am in reply to: Demo is not uploading #1485314
Rikard
Keymaster
Hi,

You could try increasing these values on the server to see if that helps:
```
PHP time limit	300
Max input time	1500
```
Best regards,
Rikard
Author

Posts

Viewing 30 posts - 1,291 through 1,320 (of 93,436 total)

← 1 2 3 … 43 44 45 … 3,113 3,114 3,115 →