Page 338 – Support | Kriesi.at – Premium WordPress Themes

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December 13, 2022 at 2:06 pm in reply to: Legacy Code: Kriesi Pagination #1376049

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

December 13, 2022 at 2:05 pm in reply to: Refund #1376048

Rikard
Keymaster

Hey groovymarci,

Please reach out to Envato for a refund, as they handle all sales related matters.

Best regards,
Rikard

December 13, 2022 at 2:04 pm in reply to: I make edits to the home page but they disappear after I publish #1376047
Rikard
Keymaster
Hi,

Thanks for the login details. You have open html markup in your content:
```
<strong>USE THIS 30% DISCOUNT COUPON CODE: MDCC123<strong>
```
Please close all tags properly, it should work as expected after that.

Best regards,
Rikard
December 13, 2022 at 2:00 pm in reply to: Website crashing when I activate Enfold Version 5.2.1. #1376046

Rikard
Keymaster

Hi Chris,

Please share server error logs with us, if you should need any further help.

Thanks @guenni007 for helping out :-)

Best regards,
Rikard

December 12, 2022 at 8:18 pm in reply to: Fatal error after setting PHP 7.4 to 8.0 #1375987

Rikard
Keymaster

Hi Gunnar,

Thanks for the login details. Could you share server error logs with us please? Also include admin WordPress login details in private.

Best regards,
Rikard

December 12, 2022 at 8:15 pm in reply to: Implementing pre_get_posts #1375986

Rikard
Keymaster

Hi,

Great, I’m glad that you found a solution, and thanks for the update. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 12, 2022 at 8:13 pm in reply to: PreSale Question – Enfold + MAS videos = love? #1375985

Rikard
Keymaster

Hey Stefan,

We haven’t tested the theme with that plugin, so we can’t really tell you unfortunately.

Best regards,
Rikard

December 12, 2022 at 3:59 pm in reply to: Enfold problems with W3 Total Cache #1375963

Rikard
Keymaster

Hi SierraNS,

We don’t have any recommended plugins. Please try different solutions out, to see what works best on your particular site.

Best regards,
Rikard

December 12, 2022 at 3:58 pm in reply to: How to use invisible recaptcha (v2) #1375962

Rikard
Keymaster

Hi Tim,

I’m not really an expert on this topic, but I think v3 is the invisible one. Could you try that out instead please?

Best regards,
Rikard

December 12, 2022 at 3:56 pm in reply to: Fatal error with Woo Commerce #1375961

Rikard
Keymaster

Hi Lutz,

Which version of the theme are you running? Did you try deactivating all other plugin?

Best regards,
Rikard

December 12, 2022 at 3:53 pm in reply to: Plugin Compatibility with Enfold #1375960

Rikard
Keymaster

Hi Nick,

We have no official support for that plugin, and we haven’t tested the theme with it either. Having said that, we’ve seen many installations over the years running Enfold with that plugin, without any problems or conflicts.

Best regards,
Rikard

December 12, 2022 at 3:50 pm in reply to: Problem with Google Analytics Cookie Consent #1375959

Rikard
Keymaster

Hi,

Great, I’m glad that you the the cause of the problem. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

December 12, 2022 at 3:48 pm in reply to: Fatal error since PHP 8.1 #1375958

Rikard
Keymaster

Hi,

Thanks for the update. The code is added to your child theme functions.php file, not to the parent theme functions.php file. We can’t be responsible for code being added to your child theme unfortunately. What you add to your child theme is completely up to you.

Best regards,
Rikard

December 12, 2022 at 2:21 pm in reply to: CSS code for complete page? #1375948
Rikard
Keymaster
Hey Nic_007,

I would suggest that you use the page id class, which is unique to each page, in order to target different pages. Here’s an example for the first page you linked to:
```
.page-id-551 strong {
  color: #24727c; 
}
```
Best regards,
Rikard
December 11, 2022 at 12:13 pm in reply to: urgent help. Broken enfold theme in mobile version #1375827

Rikard
Keymaster

Hey plvsultra,

Great, I’m glad that you could solve your problem. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 11, 2022 at 12:12 pm in reply to: Parallax demo #1375825

Rikard
Keymaster

Hi,

Great, I’m glad that Yigit could help you out. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 11, 2022 at 12:10 pm in reply to: PHP 8 #1375824

Rikard
Keymaster

Hey MarionMLG,

Could you try updating the theme to the latest version (5.2.1) to see if that helps please? https://kriesi.at/documentation/enfold/install-enfold-theme/#ftp-install.

Best regards,
Rikard

December 11, 2022 at 12:08 pm in reply to: Error message – Undefined variable $permalink #1375823

Rikard
Keymaster

Hi,

Thanks for that. Does it make any difference if you deactivate all plugins?

Best regards,
Rikard

December 10, 2022 at 10:46 pm in reply to: Error message – Undefined variable $permalink #1375791

Rikard
Keymaster

Hey antilimited,

Which version of PHP are you running? If you need further help, then please include admin WordPress login details in private.

Best regards,
Rikard

December 10, 2022 at 12:59 pm in reply to: Gdpr security dialog batch on left side #1375763

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

December 10, 2022 at 12:58 pm in reply to: 9bef05e4-9834-4001-ba57-82224fd7f33f #1375762

Rikard
Keymaster

Hi,

Great, best of luck to you. Merry Christmas :-)

Best regards,
Rikard

December 10, 2022 at 12:54 pm in reply to: Mobile optimization timeline mobile and tablet portrait #1375761

Rikard
Keymaster

Hi,

Great, I’m glad that Mike could help you out. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

December 10, 2022 at 12:53 pm in reply to: Problem mit Anker #1375760

Rikard
Keymaster

Hi Matthias,

I checked your site, but I can’t find a link called Service-Angebot. Which link exactly are you having problems with?

Best regards,
Rikard

December 10, 2022 at 12:48 pm in reply to: Extended Support #1375758

Rikard
Keymaster

Hi Angela,

There is no purchase code with support extension, the purchase code comes with the theme license. Are you able to download Enfold from your Themeforest account? If not, then maybe your license was purchased using a different account? We can’t help you with problem on the Themeforest platform unfortunately, so it might be better if you reach out to their support directly.

Best regards,
Rikard

December 10, 2022 at 12:43 pm in reply to: Favicon #1375756

Rikard
Keymaster

Hi,

Great, I’m glad that you found a solution, and thanks for the update. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 10, 2022 at 12:42 pm in reply to: Hover animation of image links in the sidebar #1375754

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 10, 2022 at 12:42 pm in reply to: Fatal error since PHP 8.1 #1375753

Rikard
Keymaster

Hi,

Thanks for the update. Could you try to explain the problem a bit further please? Enfold is not responsible for any payment methods, so maybe it would be a better idea to reach out to the developers of that solution?

Best regards,
Rikard

December 10, 2022 at 12:38 pm in reply to: Website very slow, nothing helps #1375752

Rikard
Keymaster

Hi,

Great, I’m glad that you found a solution, and thanks for sharing it. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 10, 2022 at 12:36 pm in reply to: Unique Table design to specific pages. #1375751

Rikard
Keymaster

Hi,

I checked the page in private, but I can’t see a background colour being applied to that table, on which page can we see the problem you are having?

Best regards,
Rikard

December 9, 2022 at 9:42 pm in reply to: 9bef05e4-9834-4001-ba57-82224fd7f33f #1375724

Rikard
Keymaster

Hey torge,

If you have bought a theme license, then it’s valid for life. All you have to do is to login to your Themeforest account, in order to access the theme files. Also please follow this in order to register your theme license: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 10,111 through 10,140 (of 93,423 total)

← 1 2 3 … 337 338 339 … 3,113 3,114 3,115 →