Page 31 – Support | Kriesi.at – Premium WordPress Themes

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August 19, 2025 at 10:04 am in reply to: Time-sensitive: Why has text changed to question marks in elements? #1488238

Rikard
Keymaster

Hi,

Thanks for that. Please upgrade the account to have administrator rights as well.

Best regards,
Rikard

August 19, 2025 at 9:59 am in reply to: Increase width of H1 in header #1488237
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold->General Styling:
```
.home #av_section_1 .container {
  max-width: 100% !important;
}
```
Best regards,
Rikard
August 19, 2025 at 9:54 am in reply to: My purchase code doesn’t work #1488236

Rikard
Keymaster

Hi,

Ok, but we cannot do this for you unfortunately. Please wait for help with Envato.

Best regards,
Rikard

August 18, 2025 at 8:41 pm in reply to: My purchase code doesn’t work #1488211

Rikard
Keymaster

Hi,

It’s where you bought your theme license: https://help.market.envato.com/hc/en-us

Best regards,
Rikard

August 18, 2025 at 8:40 pm in reply to: Page Keeps Reverting Back #1488210

Rikard
Keymaster

Hi,

Thanks for the clarification. It’s breaking on my end as well, after the “You’ve got a problem” text block. Please try removing all styling and markup that you have added in that text block to see if that changes anything. Disappering content is due to open html markup, but I couldn’t see any in your content while I was checking.

If you want to create a copy of your front page, then please activate debug mode under Enfold->Layout Builder->Show advanced options. You will see an extra window under the regular Layout Builder with all the content shortcodes after. That way you can check the behaviour on a test page, then copy the content into the front page when you are done.

Best regards,
Rikard

August 18, 2025 at 8:31 pm in reply to: Time-sensitive: Why has text changed to question marks in elements? #1488208

Rikard
Keymaster

Hi,

Thanks for that. If this problem only occurs on the backend, then we would need access to your site.

Best regards,
Rikard

August 18, 2025 at 5:23 pm in reply to: My purchase code doesn’t work #1488199

Rikard
Keymaster

Hi,

Thanks for the update, but we cannot help you out with this any further unfortunately.

If you should have any further problems, then Envato/Themeforest support would be in a better position to help you out with this.

Best regards,
Rikard

August 18, 2025 at 5:22 pm in reply to: I can’t activate the key in my backend #1488198

Rikard
Keymaster

Hey kittyv3,

Did you follow this? https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

August 18, 2025 at 5:22 pm in reply to: Page Keeps Reverting Back #1488197

Rikard
Keymaster

Hey Jared,

Thanks for the login details. Could you let us know how to reproduce the problem that you are seeing please?

Best regards,
Rikard

August 18, 2025 at 5:20 pm in reply to: Different main menu on specific page? #1488196

Rikard
Keymaster

Hi Tilman,

There’s no such functionality in the theme by default, and we are not aware of any plugins which does that either unfortunately.

Best regards,
Rikard

August 18, 2025 at 5:19 pm in reply to: Warenkorb Schriftgröße auf einmal alles großgeschrieben #1488195

Rikard
Keymaster

Hi,

Thanks for the update. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

August 18, 2025 at 5:17 pm in reply to: Enfold theme update #1488194

Rikard
Keymaster

Hi,

Are you running a child theme or have you added any styling customisations in Quick CSS? If so, then please try to temporarily disable any customisations you have added to see what happens then.

Best regards,
Rikard

August 18, 2025 at 5:14 pm in reply to: Horizontal scroll container #1488193

Rikard
Keymaster

Hi,

Thanks for the update. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

August 18, 2025 at 5:13 pm in reply to: icon animation affects surrounding element #1488192

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

August 18, 2025 at 5:10 pm in reply to: Guest Posting & Niche Link Insertion on Trusted Websites #1488191

Rikard
Keymaster

Hey Misty Jhones,

We are not interested at the moment.

Best regards,
Rikard

August 18, 2025 at 5:04 pm in reply to: anchor link issue with sticky header on mobile #1488190

Rikard
Keymaster

Hi,

Thanks for the update, I’m not sure I fully understand your intentions though. Could you share a screenshot highlighting what you would like to achieve please?

Best regards,
Rikard

August 18, 2025 at 3:55 pm in reply to: Cannot get rid of space #1488186
Rikard
Keymaster
Hi,

I’m not sure which space you are referring to anymore, but this CSS is adding 180 pixels above the sidebar:
```
#top .sidebar_right {
  top: 180px;
}
```
Maybe you have added it in Quick CSS?

Best regards,
Rikard
August 18, 2025 at 3:52 pm in reply to: Change the space between table lines on mobile. #1488185

Rikard
Keymaster

Hey Antonio,

Thanks for the screenshots. Please assign a class to the column where you put text on the right, otherwise it’s difficult to target the correct elements with CSS.

Best regards,
Rikard

August 18, 2025 at 3:47 pm in reply to: Problem with posts using the Advanced Layout #1488184

Rikard
Keymaster

Hi,

That is something the Layout Builder is missing unfortunately, but you can achieve the same thing if you use the Blog Posts element for example.

Best regards,
Rikard

August 17, 2025 at 12:08 pm in reply to: Can not Update Enfold Theme #1488153

Rikard
Keymaster

Hi,

Please refer to this: https://kriesi.at/documentation/enfold/theme-registration/. If the updates should not come through via the theme backend, then try using this plugin instead: https://envato.com/market-plugin/

Best regards,
Rikard

August 17, 2025 at 12:06 pm in reply to: Custom Post Type Editor Features needed for Layout #1488152

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

August 17, 2025 at 12:05 pm in reply to: Classic Edit vs Advanced Layout Editor #1488151

Rikard
Keymaster

Hi,

Thanks for the update. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

August 17, 2025 at 12:04 pm in reply to: Error purchase #1488150

Rikard
Keymaster

Hey chaminda,

Please reach out to Envato/Themforest support, then handle all sales related matters.

Best regards,
Rikard

August 16, 2025 at 10:55 am in reply to: Guest Posting & Niche Link Insertion on Trusted Websites #1488135

Rikard
Keymaster

Hey OutReach SVC,

Best regards,
Rikard

August 16, 2025 at 10:55 am in reply to: Site Errors (request for contact) #1488134

Rikard
Keymaster

Hey VitaMedTech,

The notice and warning does not indicate the theme being a problem. Did you try to temporarily deactivate all plugins, or remove any custom code that you might have added?

Best regards,
Rikard

August 16, 2025 at 10:52 am in reply to: Time-sensitive: Why has text changed to question marks in elements? #1488133
Rikard
Keymaster
Hi,

Does the same thing happen if you activate a default WordPress theme? You can change the charset in wp-config.php:
```
define('DB_CHARSET', 'utf8mb4');
```
And you can see your current charset under Tools->Site Health->Info->Server.

Best regards,
Rikard
August 16, 2025 at 10:37 am in reply to: Mega Mnue shows different collum-sizes #1488131

Rikard
Keymaster

Hi,

Great, I’m glad that Ismael could help you out. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

August 16, 2025 at 10:36 am in reply to: Problem with posts using the Advanced Layout #1488130

Rikard
Keymaster

Hi,

Do you mean I have to insert, for example, the author and date using elements from the Layout Builder?

Yes, exactly. If you want the default elements to appear automatically in your posts, then use the default WordPress editor. If you want full control of the content in your posts, then use the Layout Builder.

Best regards,
Rikard

August 16, 2025 at 10:33 am in reply to: Classic Edit vs Advanced Layout Editor #1488129

Rikard
Keymaster

Hey icarogioiosi,

The layout builder and the default WordPress editor is not really compatible, I would recommend that you decide which editor that you want to use before you start creating content. The default editor is always available for you in the layout builder though, using a Text Block element for example.

Best regards,
Rikard

August 16, 2025 at 10:29 am in reply to: Fullscreen slider #1488128

Rikard
Keymaster

Hi,

Yes, please create a test page and link to it in private.

Best regards,
Rikard
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Posts

Viewing 30 posts - 901 through 930 (of 93,435 total)

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