Page 3052 – Support | Kriesi.at – Premium WordPress Themes

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April 4, 2015 at 8:29 am in reply to: theme updates #423404

Rikard
Keymaster

Hi cece101!

Please refer to this: http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

April 4, 2015 at 8:27 am in reply to: Embedding Issuu publication #423402

Rikard
Keymaster

Hi!

It’s looks responsive on my end, could you try to empty your browser cache and reload a few times to see if that helps?

Cheers!
Rikard

April 4, 2015 at 8:24 am in reply to: Blog posts not displaying entire content!!! #423400

Rikard
Keymaster

Hi Tameez!

Hehe no problem :)

Regards,
Rikard

April 4, 2015 at 8:23 am in reply to: Enfold 2.7 cannot add media or insert image to post #423399

Rikard
Keymaster

Hey iotaip!

It’s difficult for us to help you if you are not using the current version, could you try to move your customisations into a child theme and then update? http://kriesi.at/documentation/enfold/portfolio-item/create-a-child-theme/. Please backup your working version so that you can revert if anything should go wrong.

What version of WordPress are you using? I’m guessing the issue is caused by your version of Enfold not being compatible with your version of WordPress.

Regards,
Rikard

April 4, 2015 at 7:55 am in reply to: Change circle shape on testimonials – to square #423396
Rikard
Keymaster
Hi mberschens!

Please try the following in Quick CSS under Enfold–>General Styling:
```
.avia-testimonial-image {
  border-radius: 0px !important;
}
```
Regards,
Rikard
April 4, 2015 at 7:49 am in reply to: Submenu level 3 & 4 not visible on mobile #423392

Rikard
Keymaster

Hi!

No problem, glad you found the solution.

Best regards,
Rikard

April 4, 2015 at 7:44 am in reply to: Change Header Height when Responsive #423388

Rikard
Keymaster

Hey!

Great, glad we could help :)

Regards,
Rikard

April 4, 2015 at 7:43 am in reply to: Search icon disappears on mobile after Enfold update 3.1.3. #423386

Rikard
Keymaster

Hey!

Glad we could help :)

Regards,
Rikard

April 4, 2015 at 7:42 am in reply to: Updating 3.1.2 to 3.1.3 hangs… #423385

Rikard
Keymaster

Hey Stephan!

Could you try updating the theme via FTP instead? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

April 4, 2015 at 7:39 am in reply to: Linking to Portfolio Categories #423383

Rikard
Keymaster

Hi!

Glad we could help :)

Cheers!
Rikard

April 4, 2015 at 7:36 am in reply to: How to add PDF Files to a page #423381

Rikard
Keymaster

Hey!

Glad we could help :)

Best regards,
Rikard

April 4, 2015 at 7:34 am in reply to: Masonry sort on custom field #423380

Rikard
Keymaster

Hi!

Great, glad we could help :)

Cheers!
Rikard

April 4, 2015 at 7:14 am in reply to: Changing Logo for smartphone/tablet access #423379

Rikard
Keymaster

Hi!

Did you try to set a different logo and colour in Enfold–>Header–>Transparency Options?

Best regards,
Rikard

April 4, 2015 at 7:04 am in reply to: Remove Post Heading / Title #423376

Rikard
Keymaster

Hey vadesign!

Could you provide us with a link to the site in question so that we can take a closer look please? Do you want to remove it on single posts only?

Cheers!
Rikard

April 4, 2015 at 7:03 am in reply to: 3.1 and current Yoast SEO causes Internal Server Error #423375

Rikard
Keymaster

Hi!

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details here as a private reply. FTP access could probably be useful as well.

Best regards,
Rikard

April 4, 2015 at 6:59 am in reply to: Contact Form Width #423373

Rikard
Keymaster

Hi ayesroc!

It looks like you have a 2/5 for the contact info and a 3/5 for the contact form, how would you like it to look instead?

Cheers!
Rikard

April 4, 2015 at 6:53 am in reply to: Conflict CSS Enfold and Gravity Forms #423371

Rikard
Keymaster

Hi!

Great, glad we could help :)

Cheers!
Rikard

April 4, 2015 at 6:51 am in reply to: Advanced LayerSlider not showing images #423370

Rikard
Keymaster

Hey!

Could you try to overwrite the theme via FTP with a fresh copy from Themeforest to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Regards,
Rikard

April 4, 2015 at 6:48 am in reply to: subtile with a Top Header menu #423369

Rikard
Keymaster

Hey ppi37!

Could you provide us with a link to the site in question so that we can take a closer look please?

Regards,
Rikard

April 4, 2015 at 6:45 am in reply to: Can someone help Email not working #423368

Rikard
Keymaster

Hi!

Ok, I hope you get it solved. Please get back to us if you should have any more questions or if you get it fixed or not.

Cheers!
Rikard

April 4, 2015 at 6:41 am in reply to: Archives posts messed up #423366

Rikard
Keymaster

Hi!

Ok great, please get back to us if you should have any further questions.

Best regards,
Rikard

April 4, 2015 at 6:40 am in reply to: Magazine and Events Manager #423365

Rikard
Keymaster

Hey!

Ok great, glad you got it fixed and thanks for sharing.

Cheers!
Rikard

April 4, 2015 at 6:38 am in reply to: Shortcode to display catalog in LIST VIEW #423363

Rikard
Keymaster

Hi!

Glad we could help.

Regards,
Rikard

April 4, 2015 at 6:29 am in reply to: Mobile menu list displaying on the right handside of website #423360
Rikard
Keymaster
Hi!

I still can’t access the site after entering the code, it’s asking me for user and pass and the last details you provided does not work. It seems to be a password set in .htaccess

Cheers!
Rikard
- This reply was modified 10 years, 8 months ago by Rikard.
April 4, 2015 at 6:23 am in reply to: Mansory hover on mobile device #423359

Rikard
Keymaster

Hi lara!

As far as I’m aware the hover state will only work on devices which has a pointer/mouse, hover will be ignored on devices you tap on since that will be interpreted as a click. I might be missing your point here though?

Best regards,
Rikard

April 4, 2015 at 6:18 am in reply to: Advanced Editor Blog Issues #423358

Rikard
Keymaster

Hey!

Could you provide us with a link to the site in question so that we can take a closer look please?

Cheers!
Rikard

April 4, 2015 at 6:04 am in reply to: Header colored button #423357
Rikard
Keymaster
Hey nbermond!

Please try the following in Quick CSS under Enfold–>General Styling:
```
#menu-item-614 a:hover{
color:yellow !important;
}
```
Best regards,
Rikard
April 3, 2015 at 8:52 am in reply to: Fullwidth Easy Slider background issue on Safari #422926

Rikard
Keymaster

Hey!

Let’s hope this issue gets solved asap…

Cheers!
Rikard

April 3, 2015 at 8:50 am in reply to: Search results preview showing shortcode #422925

Rikard
Keymaster

Hey senso!

Could you provide us with a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

April 3, 2015 at 8:44 am in reply to: Enfold : image with Hotspot #422924

Rikard
Keymaster

Hi valentin!

Could you provide us with a link to the site in question so that we can take a closer look please? You could try to deactivate all plugins to see if one of them is causing a conflict.

Best regards,
Rikard
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Posts

Viewing 30 posts - 91,531 through 91,560 (of 93,170 total)

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