Hi Dorothea,

Thanks for the login details, and sorry for the late reply. Are you getting any error message when trying to install the theme? Are you sure that you are using the correct file? If you are downloading the full theme package from Themeforest, then you might have to unzip the file in question, then upload the file called enfold.zip located in the unzipped folder.

Best regards,
Rikard

Hi,

Thanks for the update. Are the answers you provided earlier still valid? I’m referring to if it works if you create a product from scratch for example? If that is the case, then the problem is likely the method you are using to import your products. Maybe you could try some other method to see if that works better?

Best regards,
Rikard

Hi Jenny,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

Hi,

Great, I’m glad that you managed to solve your problem. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

Hey Stefan,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

Hi,

I can’t reproduce the problem on a test installation using PHP 8.0 and 8.1, but don’t have the option to use the exact version you are using though. Do you have the option to use PHP 8.0 or another version of 8.1 maybe?

Best regards,
Rikard

Hi,

I’ve tried reproducing this problem on a test installation

That is referring to my own installation, not yours.

I’ve tried deactivating plugin and uploading a fresh copy of the theme on your staging site, but nothing helps unfortunately. Would you be able to try a different PHP version to see what happens then?

Best regards,
Rikard

Hi,

Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:

nav.main_menu {
  display: table;
  margin: 0 auto;
  position: initial;
}

Could you add your logo to the theme options so that we can see how it looks as well please?

Best regards,
Rikard

Hi,

Thanks for helping out @guenni007 :-)

Best regards,
Rikard

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

Hey theminacompany,

I can’t see that happening on my end, did you try using a private or incognito browser window on your device?

Best regards,
Rikard

Hey daves1997,

Please try the following in Quick CSS under Enfold->General Styling:

#av-burger-menu-ul ul.sub-menu {
  background-color: #fff !important;
}

Best regards,
Rikard

Hey riccio,

Please share admin WordPress and FTP login details with us in private. Also please share server error logs if you have access to them, and verify that you have backups of the site.

Best regards,
Rikard

Hi,

We haven’t had any other reports of this being a problem with the versions you are using. Please post admin WordPress login details in private, and let us know how to reproduce the problem.

Best regards,
Rikard

Hey jb84,

Please try the following in Quick CSS under Enfold->General Styling:

.page-id-1090 #av_section_4 .slide-entry-excerpt {
  color: #fff;
}

Best regards,
Rikard