Page 3 – Support | Kriesi.at – Premium WordPress Themes

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November 20, 2024 at 2:56 pm in reply to: The Layer Slider feature is not usable #1471761

Rikard
Keymaster

Hi,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

November 20, 2024 at 2:55 pm in reply to: Photos loading #1471760

Rikard
Keymaster

Hey mary301187,

If you want your images to load before they are seen, then you should deactivate lazy loading.

Best regards,
Rikard

November 20, 2024 at 2:54 pm in reply to: Various adjustments #1471759

Rikard
Keymaster

Hi,

Thanks for the update. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

November 20, 2024 at 2:49 pm in reply to: Something Wrong about the last update 6.07.. #1471757

Rikard
Keymaster

Hi,

Enfold 6.0.7 has not been released yet.

Best regards,
Rikard

November 20, 2024 at 2:48 pm in reply to: Enfold Update 6.06 or 6.07 #1471756

Rikard
Keymaster

Hey pamk21,

The current version is 6.0.6, 6.0.7 will be released soon.

Best regards,
Rikard

November 20, 2024 at 2:46 pm in reply to: I can’t see the layout builder? #1471754

Rikard
Keymaster

Hi,

Thanks for that. Could you try updating the theme to the latest version (6.0.6) to see if that helps please? https://kriesi.at/documentation/enfold/theme-update/. If you haven’t registered your theme license, then please follow this: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

November 20, 2024 at 2:44 pm in reply to: Hero images show up on hover but are supposed to load right away. #1471753

Rikard
Keymaster

Hi,

Thanks for the update. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

November 20, 2024 at 2:44 pm in reply to: mobile Burger Navigation – full page overlay #1471752

Rikard
Keymaster

Hi,

Great, I’m glad that Mike could help you out. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

November 20, 2024 at 2:42 pm in reply to: Used licenses #1471751

Rikard
Keymaster

Hey adavalas,

We don’t keep any records of the unfortunately. I would suggest that you generate separate tokens for each of your sites, then keep a record of them for yourself: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

November 20, 2024 at 2:41 pm in reply to: Button zur Anmeldung mit Betreff übergeben #1471749

Rikard
Keymaster

Hey agentur2c,

Please check this link for examples: https://www.computerhope.com/issues/ch000056.htm

Best regards,
Rikard

November 20, 2024 at 11:49 am in reply to: Image alignment in text box with captions #1471734

Rikard
Keymaster

Hey Kelly,

The keg images seems to have a lot of white space on top, could you try removing that to see if it helps?

Best regards,
Rikard

November 20, 2024 at 10:47 am in reply to: Menu Item background colors different depending on item #1471730
Rikard
Keymaster
Hey bellwetherroofing,

Please try the following in Quick CSS under Enfold->General Styling:
```
#top #header .av-main-nav > li#menu-item-54:hover > a {
  background-color: red;
}

#top #header .av-main-nav > li#menu-item-57:hover > a {
  background-color: yellow;
}

#top #header .av-main-nav > li#menu-item-55:hover > a {
  background-color: green;
}

#top #header .av-main-nav > li#menu-item-58:hover > a {
  background-color: green;
}
```
Best regards,
Rikard
November 20, 2024 at 10:43 am in reply to: Logo Centered Menu Right #1471729
Rikard
Keymaster
Hey bellwetherroofing,

Please try this CSS as well:
```
#header_main_alternate {
  width: 300px;
}
```
Best regards,
Rikard
November 20, 2024 at 10:36 am in reply to: PayPal Pay Later Messaging is not displaying #1471727

Rikard
Keymaster

Hey AndrewRice71,

We’re not familiar with that plugin unfortunately, does it work if you temporarily activate one of the default WordPress themes?

Best regards,
Rikard

November 20, 2024 at 10:25 am in reply to: Parrallax Import report successful but it is not imported #1471726

Rikard
Keymaster

Hey andreane1,

It looks like the demo is imported on your site now, did you manage to find a solution?

Best regards,
Rikard

November 20, 2024 at 10:19 am in reply to: Left side menu layout #1471725

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

November 20, 2024 at 10:15 am in reply to: Hummingbird catching plugin #1471723
Rikard
Keymaster
Hey Stefan,

Thanks for sharing that. If you would like to remove that theme functionality, then please add this to your child theme functions.php file:
```
/**
 * Filter to skip css file generation.
 * You can add logic to skip for certain pages/posts only.
 * 
 * @since 4.8.6.1
 * @param boolean $create
 * @return boolean					true | false or anything else to skip generation of css file
 */
function custom_avf_post_css_create_file( $create )
{
	return false;
}

add_filter( 'avf_post_css_create_file', 'custom_avf_post_css_create_file', 10, 1 );
```
Best regards,
Rikard
November 20, 2024 at 10:13 am in reply to: Request for Ukrainian Language Localization in Your WordPress Theme #1471722

Rikard
Keymaster

Hey Dragomiror,

Thanks for reaching out to us. We don’t have any Ukrainian speaking members on our team, so we rely on users for translations. If you would like to contribute, then you can find all the necessary information here: https://github.com/KriesiMedia/enfold-language-files

Best regards,
Rikard

November 20, 2024 at 10:10 am in reply to: license #1471721

Rikard
Keymaster

Hey Vickie,

Thanks for reaching out. Paid support is a requirement from Themeforest unfortunately, if you need to renew your support license then you can do so here: https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

Best regards,
Rikard

November 20, 2024 at 9:10 am in reply to: Mobil Ansicht sieht strange aus. #1471716
Rikard
Keymaster
Hey edithfrei,

Please try the following in Quick CSS under Enfold->General Styling:
```
@media only screen and (max-width: 767px) {
.av-catalogue-title {
  padding-right: 30%;
}
}
```
Best regards,
Rikard
November 20, 2024 at 9:06 am in reply to: 404/410 responses for enfold/css/… #1471714

Rikard
Keymaster

Hey Jody,

Those resources don’t exist in that location, you can mark them as non-existent.

Best regards,
Rikard

November 19, 2024 at 8:58 pm in reply to: Enfold masonry gallery – minimal scroll bar #1471702

Rikard
Keymaster

Hi,

The screenshots are not publicly viewable, please change the sharing option or use a service like Imgur or Snipboard.

Best regards,
Rikard

November 19, 2024 at 8:57 pm in reply to: before-after images blurred #1471701

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

November 19, 2024 at 8:56 pm in reply to: Can’t install theme: error “The theme is missing the style.css stylesheet” #1471700

Rikard
Keymaster

Hi,

Great, I’m glad that we could help. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

November 19, 2024 at 8:56 pm in reply to: position of Layout Elements in the Advanced Layout editor #1471699

Rikard
Keymaster

Hi,

Sure, that sounds like a good plan. You can post WordPress login details in private.

Best regards,
Rikard

November 19, 2024 at 8:54 pm in reply to: Advance Layout Editor Cannot Edit Existing Blocks #1471697

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

November 19, 2024 at 3:36 pm in reply to: Advanced Layout Editor not loading and scrollable #1471656
Rikard
Keymaster
Hi,

Thanks for the update. What happens if you select to use the Classic Editor in the theme options? You could also add this to functions.php in the theme, but I see that you are not using a child theme:
```
add_theme_support( 'avia_gutenberg_post_type_support' );
```
Best regards,
Rikard
November 19, 2024 at 3:33 pm in reply to: Field group of SCF showing in blog archive #1471654

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

November 19, 2024 at 3:32 pm in reply to: position of Layout Elements in the Advanced Layout editor #1471653

Rikard
Keymaster

Hi,

Thanks for the update. How and where can we reproduce the problem that you are having?

Best regards,
Rikard

November 19, 2024 at 3:32 pm in reply to: Enfold Photography #1471652

Rikard
Keymaster

Hey Norbert,

Enfold is compatible with the latest versions of PHP and WordPress. The update to 6.0.6 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 61 through 90 (of 90,642 total)

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