Page 3 – Support | Kriesi.at – Premium WordPress Themes

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Viewing 30 posts - 61 through 90 (of 93,156 total)

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December 2, 2025 at 12:29 pm in reply to: Before/After part #1492035

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 2, 2025 at 12:27 pm in reply to: RTL Header #1492033

Rikard
Keymaster

Hi,

I can see that the mobile menu is on the left and the logo is on the right while the arabic language is selected on the link in private. What exactly are you looking to change?

Best regards,
Rikard

December 1, 2025 at 5:39 pm in reply to: trouble importing .tff or .woff fonts #1491992

Rikard
Keymaster

Hi,

Did you check the documentation on how to upload fonts? https://kriesi.at/documentation/enfold/typography/#how-to-upload-custom-fonts

Best regards,
Rikard

December 1, 2025 at 3:59 pm in reply to: First product not showing in the cart icon count #1491991

Rikard
Keymaster

Hi timreimann,

Please open a new thread and include WordPress admin login details in private, so that we can have a closer look at your site.

Best regards,
Rikard

December 1, 2025 at 3:58 pm in reply to: necessary cookies #1491990

Rikard
Keymaster

Hi,

Great, I’m glad that Mike could help you out. We’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 1, 2025 at 3:37 pm in reply to: Google Recaptcha v3/V2 & WPML #1491987

Rikard
Keymaster

Hi,

Great, I’m glad that we could help. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

December 1, 2025 at 1:47 pm in reply to: Google Recaptcha v3/V2 & WPML #1491981

Rikard
Keymaster

Hey cktanju,

Did you make sure that you made the necessary changes in the theme options for both languages? You can change the language above the regular Enfold menu.

Best regards,
Rikard

December 1, 2025 at 10:35 am in reply to: Before/After part #1491975

Rikard
Keymaster

Hi,

I’ve added the CSS for you, and it’s working. Please review your site.

Best regards,
Rikard

November 30, 2025 at 6:17 pm in reply to: RTL Header #1491963

Rikard
Keymaster

Hi,

You can make individual settings for each language. Make sure to change the language in the Enfold menu.

Best regards,
Rikard

November 29, 2025 at 12:06 pm in reply to: Arrow above sub menu #1491943

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007 :-)

Best regards,
Rikard

November 27, 2025 at 6:37 pm in reply to: RTL Header #1491901

Rikard
Keymaster

Hey tariqyacoub82,

You can change the header layout under Enfold->Header->Header Layout->Menu And Logo Position.

Best regards,
Rikard

November 27, 2025 at 6:35 pm in reply to: Purchase multiple licences within same account #1491900

Rikard
Keymaster

Hi Marcus,

I’m not sure that I fully understand your question, since you need a purchase code before you generate a token. I would recommend that you generate a new token for each license/site that you create.

Best regards,
Rikard

November 27, 2025 at 6:33 pm in reply to: enfold update from Theme Version Number is 4.0.2 to newest #1491899

Rikard
Keymaster

Hey mattis7,

The update to 7.1.3 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

November 27, 2025 at 3:46 pm in reply to: Before/After part #1491893
Rikard
Keymaster
Hi,

Please try this CSS instead:
```
@media only screen and (max-width: 767px) {
  #top #section-container-width .container {
    width: 100%;
    max-width: 100%;
  }
}
```
Best regards,
Rikard
- This reply was modified 1 week, 6 days ago by Rikard.
November 27, 2025 at 3:44 pm in reply to: Translated page shows 404 when logged in (WPML) #1491892

Rikard
Keymaster

Hi,

You need to save the page while the Enfold layout builder is active. I’ve done that for you and the German start page looks like your French one after that.

Best regards,
Rikard

November 27, 2025 at 10:32 am in reply to: Top Menu hiding #1491884

Rikard
Keymaster

Hi,

Great, I’m glad that we could help. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

November 27, 2025 at 10:32 am in reply to: RTL Language #1491883

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

November 27, 2025 at 10:30 am in reply to: Before/After part #1491881

Rikard
Keymaster

Hi,

Thanks for the update. Are you saying that you only want to modify the container width in sections where you have the element in question?

Best regards,
Rikard

November 27, 2025 at 10:29 am in reply to: Sticky header for mobile works in customizer not on the web #1491880

Rikard
Keymaster

Hey Fred1969,

Did you check the header documentation? https://kriesi.at/documentation/enfold/header/#sticky-header-on-mobile

Best regards,
Rikard

November 27, 2025 at 10:27 am in reply to: Menu widget above gallery #1491879

Rikard
Keymaster

Hi,

It would not take more than a few minutes to copy the content into columns. Modifying the default behaviour would require a lot of custom work, and would be out of scope of theme support unfortunately.

Best regards,
Rikard

November 27, 2025 at 8:42 am in reply to: Feature request #1491870

Rikard
Keymaster

Hey Christian,

You can submit feature requests here: https://github.com/KriesiMedia/Enfold-Feature-Requests/issues

Best regards,
Rikard

November 27, 2025 at 8:37 am in reply to: Account #1491868

Rikard
Keymaster

Hey Account7777,

We have deleted your account.

Best regards,
Rikard

November 27, 2025 at 8:34 am in reply to: Translated page shows 404 when logged in (WPML) #1491867

Rikard
Keymaster

Hi,

You can set the footer under Enfold->Footer.

I’m not sure which border you are referring to. Did you check your settings in both languages?

Best regards,
Rikard

November 27, 2025 at 8:32 am in reply to: Editing page not possible #1491866

Rikard
Keymaster

Hi,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

November 26, 2025 at 4:14 pm in reply to: Translated page shows 404 when logged in (WPML) #1491853

Rikard
Keymaster

Hi,

I unset the german start page as your footer and 404 page, and it’s working after that. Please review your site.

Best regards,
Rikard

November 26, 2025 at 3:54 pm in reply to: Before/After part #1491851
Rikard
Keymaster
Hi,

You can adjust the mobile container width using this CSS:
```
@media only screen and (max-width: 767px) {
  .responsive #top #wrap_all .container {
    width: 95%;
    max-width: 95%;
  }
}
```
Note that this will affect all container elements on your site on mobile resolutions.

Best regards,
Rikard
- This reply was modified 1 week, 6 days ago by Rikard.
November 26, 2025 at 3:50 pm in reply to: RTL Language #1491850

Rikard
Keymaster

Hi,

If you select a RTL language in WPML then the direction should be automatic. Where and how can we see the message that you need to install WooCommerce in order to get it working? You can find the WPML documentation here.

Best regards,
Rikard

November 26, 2025 at 3:38 pm in reply to: Top Menu hiding #1491849
Rikard
Keymaster
Hi,

Please try this instead:
```
.home .main_menu {
  display: none !important; 
}
```
Best regards,
Rikard
November 26, 2025 at 3:36 pm in reply to: Compatibility with PHP version 8.2.29 #1491848

Rikard
Keymaster

Hey Washington,

Yes, it’s compatible with that PHP version.

Best regards,
Rikard

November 26, 2025 at 10:33 am in reply to: Translated page shows 404 when logged in (WPML) #1491839

Rikard
Keymaster

Hi,

Thanks for that. So when and where are you getting a 404 error?

Best regards,
Rikard
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Viewing 30 posts - 61 through 90 (of 93,156 total)

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