Page 3 – Support | Kriesi.at – Premium WordPress Themes

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February 23, 2025 at 10:59 am in reply to: Similar themes to Enfold or design options #1477690

Rikard
Keymaster

Hi,

Got it. Is there a way to copy certain elements from a demo without asking support?

You can enable debug mode under Enfold->Layout Builder->Show Advanced Options in order to copy parts from demo content.

Best regards,
Rikard

February 22, 2025 at 11:08 am in reply to: Changing fonts does not work #1477602

Rikard
Keymaster

Hi,

Thanks for that. It looks like the Sunshiney font is not working for some reason, I’m not sure why at the moment unfortunately. The current settings are applying to your site at the moment though, if you want to check it out. Which fonts are you planning to use?

Best regards,
Rikard

February 22, 2025 at 10:59 am in reply to: Footer “page” not showing #1477601

Rikard
Keymaster

Hey Slade,

Are you overriding header.php or footer.php in a child theme? If so, then try replacing those files with the parent theme file. If you need further help, then please include WordPress login details as well.

Best regards,
Rikard

February 22, 2025 at 10:47 am in reply to: excerpt in magazine element / 2 columns #1477600

Rikard
Keymaster

Hi,

Thanks for helping out @guenni007. Did that answer your question @munford?

Best regards,
Rikard

February 21, 2025 at 3:47 pm in reply to: Changes are not possible anymore #1477567

Rikard
Keymaster

Hi,

Thanks for the update. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

February 21, 2025 at 3:38 pm in reply to: Responsive display mode suddenly not working on home page #1477565

Rikard
Keymaster

Hey Martina,

Thanks for the update. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

February 21, 2025 at 3:36 pm in reply to: Search layout #1477564

Rikard
Keymaster

Hey limedrop,

Are you overriding any templates in a child theme? Did you add any CSS which might be causing that to happen? If so, then try to remove your customisations temporarily to see what happens then.

Best regards,
Rikard

February 21, 2025 at 1:57 pm in reply to: Changing fonts does not work #1477558

Rikard
Keymaster

Hi,

Thanks for that. The WordPress login page seems to be htaccess protected though, please share those details with us as well.

Best regards,
Rikard

February 21, 2025 at 1:53 pm in reply to: Rows in colour section have wrong space between? #1477557

Rikard
Keymaster

Hi,

Thanks for the update, we’ll close this thread for now then. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

February 21, 2025 at 1:52 pm in reply to: Changes are not possible anymore #1477556

Rikard
Keymaster

Hi,

If things are working in the new page, then you can simply set that as your home page instead.

Best regards,
Rikard

February 21, 2025 at 1:51 pm in reply to: Fixing alignment of buttons #1477555
Rikard
Keymaster
Hey melanie308,

This CSS is causing that to happen:
```
#after_section_1 .av_textblock_section ~ .avia-button-wrap {
  margin-left: 158px;
}
```
Did you add it in Quick CSS in the theme options maybe?

Best regards,
Rikard
February 21, 2025 at 1:48 pm in reply to: MailChimp widget field order and font size #1477554

Rikard
Keymaster

Hey xfacta,

Did you check the settings in mailchimp to see if you can change it there? You might want to reach out to their support directly if you should need further help with this.

Best regards,
Rikard

February 21, 2025 at 1:47 pm in reply to: Button Place #1477553

Rikard
Keymaster

Hi,

Thanks for the update. Could you post a screenshot highlighting the problem, and how to reproduce it please?

Best regards,
Rikard

February 21, 2025 at 1:43 pm in reply to: Mobile loading via desktop responsivness but not on mobile #1477552

Rikard
Keymaster

Hi,

Thanks for the update. Did you try to clear all caches, or disabling caching temporarily? Also please try to load the site in a private/incognito browser window on your device, or try a different browser.

Best regards,
Rikard

February 20, 2025 at 10:32 pm in reply to: Burger menu two bars instead of three #1477512

Rikard
Keymaster

Hey nebuddlho,

Did you add any custom CSS which might have removed that? If so, then please try to temporarily remove it. If you should need further help, then please post admin WordPress login details in private.

Best regards,
Rikard

February 20, 2025 at 10:28 pm in reply to: ALTERNATIVE MOBILE MENU NOT SHOWING ON MOBILE #1477510

Rikard
Keymaster

Hi,

Thanks for that, but the results is the same. It redirects to the page I previously linked to, and there is no obvious way to navigate to the WordPress backend.

Best regards,
Rikard

February 20, 2025 at 10:26 pm in reply to: Enfold header on homepage #1477508

Rikard
Keymaster

Hi,

The correct image is shown if logged in, which means that the results you are getting are likely cache related. Try clearing all caches or disable the plugin temporarily.

Best regards,
Rikard

February 20, 2025 at 10:23 pm in reply to: one anchor is not working #1477507

Rikard
Keymaster

Hey spitsdesign,

You have added that ID to more than one element, the image has that ID as well.

Best regards,
Rikard

February 20, 2025 at 10:21 pm in reply to: Changing fonts does not work #1477506

Rikard
Keymaster

Hey MarcusJeroch,

Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

February 20, 2025 at 10:19 pm in reply to: Quick CSS – General Styling input field vs. custom.css #1477505

Rikard
Keymaster

Hey frb1,

You should be able to simply move it in to the file in question and it should apply after saving. If it doesn’t, then please try saving theme option or toggle the file compression options under Enfold->Performance.

Best regards,
Rikard

February 20, 2025 at 10:17 pm in reply to: error – #1477504

Rikard
Keymaster

Hi,

Thanks for the update. You have edited your first reply and we cannot see full login details anymore. Please post them in private.

Best regards,
Rikard

February 20, 2025 at 12:24 pm in reply to: Error importing the ‘Law’ demo in WordPress #1477476

Rikard
Keymaster

Hi,

Which hosting provider are you using? If you need further help, then please post admin WordPress login details in private.

Best regards,
Rikard

February 20, 2025 at 12:23 pm in reply to: Style crash due to change in sidebar settings #1477475

Rikard
Keymaster

Hi,

Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.

Best regards,
Rikard

February 20, 2025 at 11:11 am in reply to: images that are links to appear with a round arrow in a small circle above #1477470

Rikard
Keymaster

Hey Stegemueller,

1. Theme licenses are valid for life. So no, you don’t have to buy new licenses.

2. Where can we see the problem that you are having?

Best regards,
Rikard

February 20, 2025 at 11:09 am in reply to: Mobile view top area formatting #1477469

Rikard
Keymaster

Hi,

Did you try what I suggested here?

Best regards,
Rikard

February 20, 2025 at 11:07 am in reply to: error – #1477468

Rikard
Keymaster

Hey rixi,

The login details are not working, please check and verify.

Best regards,
Rikard

February 20, 2025 at 11:06 am in reply to: Website URL #1477466

Rikard
Keymaster

Hi,

WP is WordPress, and FTP is File Transfer Protocol. You should be able to find FTP login details in your hosting account.

Best regards,
Rikard

February 20, 2025 at 11:01 am in reply to: Portfolio Items mit “Lorem ipsum dan massa” in der Suche #1477465

Rikard
Keymaster

Hi,

If the excerpt field is not visible, then you can select to show it under Screen Options in the top right hand corner of the screen while editing a page.

Best regards,
Rikard

February 19, 2025 at 8:27 pm in reply to: ALTERNATIVE MOBILE MENU NOT SHOWING ON MOBILE #1477413
Rikard
Keymaster
Hi,

Thanks for that. How do we access the WordPress backend? /wp-admin/ redirects to the page in private.

Best regards,
Rikard
- This reply was modified 1 week, 1 day ago by Rikard.
February 19, 2025 at 8:25 pm in reply to: Portfolio Items mit “Lorem ipsum dan massa” in der Suche #1477412

Rikard
Keymaster

Hi,

Did you try editing the page to see if that text is entered in the excerpt field for example?

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 61 through 90 (of 91,419 total)

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