Hi,

I checked your site on desktop mobile emulation, but I can’t see that happening on my end. Did you try using a different browser?

Best regards,
Rikard

Hi,

Thanks for that. Try applying the styling directly to the strong tag instead, I’ve edit your example for reference.

Best regards,
Rikard

Hey Gary,

If you are looking for more functionality which is not available in the Contact Form element by default, then I would advise that you try using a dedicated contact form plugin instead.

Best regards,
Rikard

Hi,

Thanks for the update.

Slider – I see that you are not using an Enfold element, but a shortcode. What exactly is generating the slider in question?

Widgets – I renamed footer.php and header.php in your child theme, and the widgets are working as expected now.

I’ve noticed that the Advanced Layout Builder no longer appears in the menu the way it did in the older version, which suggests there have been significant changes between theme versions.

I don’t understand what you mean by this, please try to explain a bit further. Also, if you could stick to one problem at a time and per thread in the future, then that would be appreciated.

Best regards,
Rikard

Hi,

Where can we see and reproduce the problem that you are having?

Best regards,
Rikard

Hey mary301187,

Double post, closing.

Best regards,
Rikard

Hi,

Great, I’m glad that Ismael could help you out. Please open a new thread if you should have any further questions or problems.

Best regards,
Rikard

Hey Kevin,

The update to 7.1.1 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

• This reply was modified 1 week, 3 days ago by Rikard.

Hey tourismunlimited,

If you are using the Layout Builder to create your posts, then will have to use the Comments element.

Best regards,
Rikard

Hi,

If the images are not accessible via a direct URL, then they will not be available in a slider either. Try uploading the images again and replace them in your slides.

You have header.php and footer.php in your child theme, please replacing those files with the parent theme files, then add your customisation back in.

Best regards,
Rikard

Hey Ben,

Double post, closing.

Best regards,
Rikard

Hey swissfilm,

Do they work if you activate one of the default WordPress themes?

Best regards,
Rikard

Hey Paul,

Please refer to this: https://kriesi.at/documentation/enfold/theme-registration/

Best regards,
Rikard

Hi,

Sorry for the late reply. Your site is not available, please post a working link to where we can see the elements in question if you should need further help.

Best regards,
Rikard

Hi,

1. The images in the slider don’t seem to exist on your site, example in private.
2. You need to set your own menu under Appearance->Menus, otherwise the theme will default to showing all pages.
3. The Appearance->Customise menu is not active on your site, please activate it or provide FTP login details so that we can check the content of your child theme.

Best regards,
Rikard