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Hey jasicha,
I can’t see any obvious problems with your site on mobile, could you share screenshots highlighting the problem you are having please?
Best regards,
RikardHey Lawrence,
Which email did you use to register your account?
Best regards,
RikardHi,
Thanks for that. Please share FTP login details with us in private as well.
Best regards,
RikardHi,
Thanks for that. Please try the following in Quick CSS under Enfold->General Styling:
.av-masonry-entry .av-inner-masonry-content { height: 150px; min-height: 150px; }
Best regards,
RikardHi,
Thanks for for the update. Are we allowed to temporarily deactivate plugins and themes for testing purposes?
Best regards,
RikardHi,
Thanks for the update. Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.
Best regards,
RikardHi,
Thanks for letting us know. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHey Jürgen,
Thanks for reaching out to us. There are no demo versions of Enfold, so I’m not sure I fully understand what you mean. If you need to register your theme license, then please refer to this: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
RikardHey Konrad,
Could you post a link to where we can see the elements in question on your actual site please?
Best regards,
RikardJune 5, 2024 at 4:26 pm in reply to: Subject: Assistance Needed with Updating Enfold Child Theme #1448481Hey Norbert,
Thanks for the login details. The update to 5.7.1 has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or upload the theme as if it was new under Appearance->Themes->Add New Theme.
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/Also please note that you are running a very old version of WordPress, I would recommend that you update that first of all.
Best regards,
RikardHi,
Thanks for the update. Could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update
Best regards,
RikardJune 4, 2024 at 9:08 pm in reply to: Tiny dot appears between original price and reduced price #1448227Hi,
Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHi,
Thanks for the update. Does it make any difference if you temporarily deactivate all plugins and activate the parent theme?
Best regards,
RikardHi,
You can wrap it in a span element instead, but please don’t remove what you added. If you do then we can’t help you out with CSS.
Best regards,
RikardHi,
Thanks for the update. If you only want the CSS to apply to the home page, then you can use this instead:
.home .av-image-caption-overlay-center p { border-radius: 3px; padding: 10px; font-size: 12px; text-decoration: none; display: inline-block; border-bottom-style: solid; border-bottom-width: 1px; margin: 3px 0; line-height: 1.2em; position: relative; font-weight: normal; text-align: center; max-width: 100%; color: var(--enfold-main-color-button-font); background: var(--enfold-main-color-button-border); transition: all 0.4s ease-in-out; box-shadow: none; border: 0; padding: 25px 50px 23px; font-size: 28px; min-width: 200px; }
Best regards,
RikardHi Monika,
Please open a new thread and include a link to your site. Also please try to explain your intentions a bit further.
Best regards,
RikardJune 4, 2024 at 9:53 am in reply to: rotating header ‘typewriter’ shows white space between rotating words #1447731Hi,
Great, I’m glad that we could help. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHi,
Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
RikardHey craig374,
Please try the following in Quick CSS under Enfold->General Styling:
#text-7 span strong { font-size: 14px; text-transform: uppercase; }
Best regards,
RikardHey craig374,
Please try wrapping the content in question in a div or paragraph and add a class to it:
<p class="socket-menu">Your content goes here</p>
Otherwise it’s not possible to target it with CSS.
Best regards,
RikardHi,
Thanks for the update. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Thanks for the update. You can remove the backlink by adding this to the copyright field:
[nolink]
Best regards,
RikardHi,
Thanks for that. I’m not sure why the INP fails unfortunately, maybe there is support forum which you can get clarification for that? We are not experts at this subject, but you can read more about the metric here: https://web.dev/articles/inp. Other than this specific metric, your site seems to be performing well.
Best regards,
RikardJune 3, 2024 at 8:09 pm in reply to: Tiny dot appears between original price and reduced price #1447586Hi,
Please try this instead:
span.price ins::before { content: none !important; }
Best regards,
RikardHi,
Thanks for the update. Please open a new thread if you should have any further questions or problems.
Best regards,
RikardHi,
Thanks for the update. Please let us know if you should need any further help on the topic, or if we can close it.
Best regards,
Rikard -
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