Page 2995 – Support | Kriesi.at – Premium WordPress Themes

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April 27, 2015 at 5:38 am in reply to: Can not update 2.4.5 version #435012

Rikard
Keymaster

Hi nachogfa!

As far as I can see in Appearance–>Themes you have the latest version of the theme there but it’s not active, what happens if you activate the theme?

Best regards,
Rikard

April 27, 2015 at 5:34 am in reply to: mailing list button in post #435011

Rikard
Keymaster

Hi!

Great, glad we could help.

Best regards,
Rikard

April 27, 2015 at 5:33 am in reply to: Image overlay on hover #435010

Rikard
Keymaster

Hey!

Great, glad we could help :)

Regards,
Rikard

April 27, 2015 at 5:31 am in reply to: Spacing issue using Avia Layout builder #435009

Rikard
Keymaster

Hi!

Have you uploaded the font to your server? What CSS are you using to import the font?

Regards,
Rikard

April 27, 2015 at 5:24 am in reply to: Infinite Scroll #435007

Rikard
Keymaster

Hi!

I see that the plugin is deactivated, do we have your permission to activate the plugin in order to try to make it work?

Cheers!
Rikard

April 27, 2015 at 5:20 am in reply to: Full width button problem and icon not dispaly #435006

Rikard
Keymaster

Hey!

Ok, no problem! Sorry for misunderstanding. Glad you got the issue fixed :)

Cheers!
Rikard

April 27, 2015 at 5:17 am in reply to: apple touch icon for iphone and ipad en icon for android #435005

Rikard
Keymaster

Hi!

Glad we could help, please let us know if you should have any more questions.

Cheers!
Rikard

April 27, 2015 at 5:16 am in reply to: How do I prevent image filenames & captions from displaying on mouseover? #435004

Rikard
Keymaster

Hey johnlaunstein!

The filename when hovering is the title of your image, if you edit your images in the Media library and remove the title it should not show up.

I’m a bit unsure what you mean about the captions, could you provide us with screenshots highlighting the issue please?

Best regards,
Rikard

April 27, 2015 at 5:11 am in reply to: Masonry Gallery – Images Stacking On Top Of Each Other #435002

Rikard
Keymaster

Hi @johnlaunstein!

Did you try the previous suggestions in the thread? Please post a link to your site so that we can check it out for ourselves.

Cheers!
Rikard

April 27, 2015 at 5:07 am in reply to: menu problem #435000

Rikard
Keymaster

Hi marinusvanschagen!

Closing, topic already answered in previous thread.

Regards,
Rikard

April 27, 2015 at 5:07 am in reply to: now I try to send this email for 10 minutes and get two error messages #434998

Rikard
Keymaster

Hi marinusvanschagen!

Closing, topic already answered in previous thread.

Regards,
Rikard

April 27, 2015 at 5:06 am in reply to: mobile tablet menu #434996

Rikard
Keymaster

Hey marinusvanschagen!

Closing, topic already answered in previous thread.

Best regards,
Rikard

April 27, 2015 at 5:05 am in reply to: mobile menu #434994

Rikard
Keymaster

Hey marinusvanschagen!

Closing, topic already answered in previous thread.

Best regards,
Rikard

April 27, 2015 at 5:04 am in reply to: mobile menu #434992

Rikard
Keymaster

Hi marinusvanschagen!

Closing, topic already answered in previous thread.

Best regards,
Rikard

April 27, 2015 at 5:03 am in reply to: mobile menu #434991

Rikard
Keymaster

Hi marinusvanschagen!

That sound like an issue we had a while back and it’s fixed in the current version, 3.1.3. Could you make sure that you are using the latest version please? You can upload screenshot to for instance a public dropbox folder or imgur.com and then link them here.

I’m closing your other topics, we’ll give you all the help you need in this one.

Best regards,
Rikard

April 27, 2015 at 5:00 am in reply to: now I try to send this email for 10 minutes and get two error messages #434989

Rikard
Keymaster

Hi marinusvanschagen!

I can see your topics, the message is there to prevent spamming. Closing this topic since your other ones have been posted.

Regards,
Rikard

April 27, 2015 at 4:57 am in reply to: Edit fullwith button style #434988

Rikard
Keymaster

Hi!

Great, glad we could help :)

Regards,
Rikard

April 27, 2015 at 4:50 am in reply to: Gallery border color #434986

Rikard
Keymaster

Hey richeangelus!

Could you provide us with a link to the site in question so that we can take a closer look please?

Cheers!
Rikard

April 27, 2015 at 4:49 am in reply to: Problems with child theme #434985

Rikard
Keymaster

Hi!

Did you download it from here? http://kriesi.at/documentation/enfold/downloads/. Please make sure that the child theme is uploaded on the same level as the parent theme.

If you are still having problem then please provide us with a temporary admin login and FTP details so that we can take a closer look. You can post the details here as a private reply.

Regards,
Rikard

April 27, 2015 at 4:44 am in reply to: Add buttons to Fullscreen Slider #434983

Rikard
Keymaster

Hi!

Sorry for the late reply, we’ve had a lot of requests lately. Glad you found the solution!

Regards,
Rikard

April 27, 2015 at 4:43 am in reply to: hide sort by default order from shop page. #434981

Rikard
Keymaster

Hi!

The code I gave you hides the cart icon too, I checked your site again and it’s not visible anymore.

Best regards,
Rikard

April 27, 2015 at 4:41 am in reply to: Umlaute (ä,ö,ü etc) trouble in GoogleInfowindow on widget – solved #434979

Rikard
Keymaster

Hi Guenter!

Thanks for sharing and sorry for the late reply, we’ve had a lot of requests lately…

Cheers!
Rikard

April 27, 2015 at 4:37 am in reply to: Sidebar ON for post single but OFF for portfolio single #434976

Rikard
Keymaster

Hey!

Great, glad we could help :)

Best regards,
Rikard

April 27, 2015 at 4:35 am in reply to: Enfold Installation Issue #434975

Rikard
Keymaster

Hey!

Could you try to upload it directly via FTP? If you get error there it’s definitely a problem with your hosting. http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

April 27, 2015 at 4:32 am in reply to: Change captcha label #434974

Rikard
Keymaster

Hi!

Great, glad we could help.

Cheers!
Rikard

April 27, 2015 at 4:23 am in reply to: add_query_arg and remove_query_arg #434973

Rikard
Keymaster

Hey Mark!

This is not really a problem for our themes. We only ship the TGM Plugin activation class with our framework which has been identified as not 100% secure and that will update the framework for all themes with the new class asap. To exploit the class you would need admin access anyways so the chance that something bad happens is really slim. All other instances of add_query_arg seem to be secure.

Regards,
Rikard

April 26, 2015 at 11:40 am in reply to: can't import demo #434841

Rikard
Keymaster

Hey!

Glad you got it worked out and I’m sorry about the response time, we’ve had a lot of request lately and we’re unfortunately struggling to keep up.

Regards,
Rikard

April 26, 2015 at 11:36 am in reply to: Logo In Header #434840

Rikard
Keymaster

Hey!

Great, glad we could help :)

Regards,
Rikard

April 26, 2015 at 11:33 am in reply to: Enfold Appearance -> Widgets and the widgets suddenly gone #434838

Rikard
Keymaster

Hey Russ!

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details here as a private reply.

Best regards,
Rikard

April 26, 2015 at 11:30 am in reply to: mobile menu toggle goes over logo, can't make logo smaller #434836

Rikard
Keymaster

Hey!

Great, glad we could help :)

Cheers!
Rikard
Author

Posts

Viewing 30 posts - 89,821 through 89,850 (of 92,259 total)

← 1 2 3 … 2,994 2,995 2,996 … 3,074 3,075 3,076 →