Page 2986 – Support | Kriesi.at – Premium WordPress Themes

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June 11, 2015 at 6:36 am in reply to: theme crashes #457609

Rikard
Keymaster

Hey!

96MB is pretty low for a theme like Enfold, is there anyway you can increase the memory limit?

Best regards,
Rikard

June 11, 2015 at 6:31 am in reply to: How to remove drop down menu that exposes sub pages #457608

Rikard
Keymaster

Hi!

You can remove the menu items by going to Appearance–>Menus and remove them there.

Regards,
Rikard

June 11, 2015 at 6:15 am in reply to: Custom ID and class with Avia builder #457607
Rikard
Keymaster
Hi!

I’m not sure what you are trying to do but your class is added to 2 elements, on one element you have added it like this: #illu-box which is not going to work, just remove the hash sign. Also, in your first and third CSS class you have forgot to put a . in front of your class, change it to this:
```
.illu-box {
background-color: #e5e5e5;
}
```
Best regards,
Rikard
June 11, 2015 at 5:47 am in reply to: Tooltip in middle + not to disappear while mouse over it #457603

Rikard
Keymaster

Hey!

Sorry for the late reply, if you reply to your own thread on this forum it will send it to the back of our support queue. Please refrain from doing that unless you think it’s very important.

What changes did you make to the tooltip?

Cheers!
Rikard

June 11, 2015 at 5:41 am in reply to: Menue does not work #457602

Rikard
Keymaster

Hey Marco!

I changed the Sortiment link to the full URL and it’s working as expected. Could you change the rest of your links to follow the same structure?

Best regards,
Rikard

June 11, 2015 at 4:55 am in reply to: Show 1 product on page #457598

Rikard
Keymaster

Hi Sophie!

Could you create a test page which we can play around with? I think it’s easier that way. We will need a temporary admin login as well if possible, you can post the details here as a private reply.

Regards,
Rikard

June 11, 2015 at 4:51 am in reply to: Move Carousel Buttons #457597

Rikard
Keymaster

Hi!

I’m getting a maintenance mode page so I guess we need some details to see that page now?

Regards,
Rikard

June 10, 2015 at 8:59 am in reply to: How to Edit the 404 Page #457055

Rikard
Keymaster

Hi benjaminpj!

You could try to edit 404.php located in the theme folder. If you could be a bit more specific of what you want to change we could help you out further.

Best regards,
Rikard

June 10, 2015 at 8:53 am in reply to: Picture (or color-section) above header #457051

Rikard
Keymaster

Hey!

You’re welcome :)

Regards,
Rikard

June 10, 2015 at 8:52 am in reply to: Facebook Share issue #457047

Rikard
Keymaster

Hey!

Great, glad we could help :)

Cheers!
Rikard

June 10, 2015 at 8:50 am in reply to: theme crashes #457045

Rikard
Keymaster

Hi!

You’ve set the video as private so we can’t access it?

Cheers!
Rikard

June 10, 2015 at 8:48 am in reply to: Enfold Demos #457042

Rikard
Keymaster

Hey!

Cheers!
Rikard

June 10, 2015 at 8:44 am in reply to: Control Portfolio Grid Box Size #457039

Rikard
Keymaster

Hey!

Glad we could help :)

Best regards,
Rikard

June 10, 2015 at 8:42 am in reply to: Footer problems Parallax #457038

Rikard
Keymaster

Hi VidMedia!

I couldn’t see any problem with the footer but you can attach screenshots here by uploading them to for instance imgur.com or a public dropbox folder and then paste the links here. Also, please tell us how to reproduce the error you are getting.

Cheers!
Rikard

June 10, 2015 at 8:39 am in reply to: Custom ID and class with Avia builder #457035

Rikard
Keymaster

Hi dhuet!

Could you provide us with a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

June 10, 2015 at 8:38 am in reply to: Contact form element not working- emails not being delivered #457034

Rikard
Keymaster

Hi!

Great, please let us know if you have any luck with it or not.

Best regards,
Rikard

June 10, 2015 at 8:34 am in reply to: Breadcrumbs #457032

Rikard
Keymaster

Hi Krissie!

Could you provide us with a link to the site in question so that we can take a closer look please?

Regards,
Rikard

June 10, 2015 at 8:33 am in reply to: Special Heading colour keeps changing #457029

Rikard
Keymaster

Hey!

Great, glad we could help.

Regards,
Rikard

June 10, 2015 at 8:23 am in reply to: Widget info is deleted when updating my theme #457027

Rikard
Keymaster

Hey hylandgraphics!

Did it happen when updating to 3.1.4? If so it happened due to a change in WordPress requirements and you should be able to find you widget in the inactive widgets section under Appearance–>Widgets. You might have to add the widget again if it’s not available there. If you can’t find it or have any other problems then please provide us with a temporary admin login so that we can have a closer look, you can post the details here as a private reply.

Regards,
Rikard

June 10, 2015 at 8:19 am in reply to: Contact form in Slider #457026

Rikard
Keymaster

Hi!

I’m not sure what you mean by a set of CSS commands but if you run into any styling problems we can help you out with that, all we need is to see if on a live site.

Regards,
Rikard

June 10, 2015 at 8:15 am in reply to: Can not view entier color section background #457024

Rikard
Keymaster

Hi!

I’m not sure if I understand you correctly or not, but there’s always going to be some parts of the picture which will not show when setting a background image like this, it would be more or less impossible to show 100% of the image data for all screen sizes and types. The code tells the image to cover the area and show as much as possible, but that doesn’t mean that everything will be showing all the time, far from it actually.

Best regards,
Rikard

June 10, 2015 at 7:13 am in reply to: A couple questions regarding prices and sharing of blog-posts on facebook #457017

Rikard
Keymaster

Hi!

The Facebook issue is probably due to Facebook’s own cache, you could try to use this to clear it: https://developers.facebook.com/tools/debug/

Regards,
Rikard

June 10, 2015 at 7:11 am in reply to: Shopping Cart sticky to the right hand side #457015

Rikard
Keymaster

Hey catmac2204!

Could you provide us with a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

June 10, 2015 at 7:10 am in reply to: tags #457013

Rikard
Keymaster

Hey patriscia!

I’m not sure I understand what you mean, could you provide us with a link to the site in question so that we can take a closer look please?

Cheers!
Rikard

June 10, 2015 at 7:08 am in reply to: Logo only showing on homepage #457012

Rikard
Keymaster

Hi!

I think you are getting cached results, it’s displaying perfect on every page on my end now. Could you try to empty your browser cache or try a different browser?

Best regards,
Rikard

June 10, 2015 at 6:50 am in reply to: Problem with WordPress 4.2.2 #457008

Rikard
Keymaster

Hey!

Glad you got it fixed :)

Cheers!
Rikard

June 10, 2015 at 6:45 am in reply to: [SOLVED] WPML and CSS from menu clashing (Enfold version 3.2) – WP 4.2.2 #457005

Rikard
Keymaster

Hey Anne!

Glad we could help :)

Best regards,
Rikard

June 10, 2015 at 6:44 am in reply to: Custom Separator #457004
Rikard
Keymaster
Hi toto101!

Please try the following in Quick CSS under Enfold–>General Styling:
```
.page-id-3476 #after_full_slider_1 .content {
  padding-top: 0px !important;
  padding-bottom: 0px !important;
}
```
Best regards,
Rikard
June 10, 2015 at 6:26 am in reply to: Column block link overlay. #457000

Rikard
Keymaster

Hi!

I guess you are referring to the boxes on the right which changes colour when hovering, correct? I think that would be possible with some custom CSS, do you have a live page that we could have a look at?

Best regards,
Rikard

June 10, 2015 at 6:21 am in reply to: Slider not showing with Advance Layerslider element #456996

Rikard
Keymaster

Hi!

I tried a bunch of CSS out in your Quick CSS field but nothing seemed to take effect, could you check the permissions of your custom.css file located in enfold/css? You could also try to paste the CSS we’ve given you there to see if it works better that way.

Cheers!
Rikard
Author

Posts

Viewing 30 posts - 89,551 through 89,580 (of 93,489 total)

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