Page 2983 – Support | Kriesi.at – Premium WordPress Themes

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Posts
May 8, 2015 at 5:22 am in reply to: Help! Image not found #441370

Rikard
Keymaster

Hi mecdesign!

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details here as a private reply.

Cheers!
Rikard

May 8, 2015 at 5:14 am in reply to: Child theme – no override single.php #441368

Rikard
Keymaster

Hi!

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details here as a private reply.

Best regards,
Rikard

May 8, 2015 at 5:11 am in reply to: Advanced Layer Slider and Partner logo element not working? #441366

Rikard
Keymaster

Hi!

Still down on my end unfortunately, are you blocking any countries by ip maybe?

Best regards,
Rikard

May 8, 2015 at 5:08 am in reply to: layer salyder not save slider #441365

Rikard
Keymaster

Hey!

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details here as a private reply.

Cheers!
Rikard

May 8, 2015 at 5:07 am in reply to: Adding spacing cont. #437487 #441364
Rikard
Keymaster
Hi!

Yes, because you haven’t closed open tags:
```
Lunch
```
I changed it to this on your test page:
```
Lunch
```
Now there’s no gap.

Cheers!
Rikard
May 8, 2015 at 5:00 am in reply to: Not displaying proper on mobile #441363

Rikard
Keymaster

Hey Paul!

It seems to the the CORPORATETRAININGPROGRAMS header which is too long to fit on screen. Could you add a space between the words to make it break? If not we could provide us with some custom CSS to display it smaller on phones.

Cheers!
Rikard

May 8, 2015 at 4:56 am in reply to: Retina images not being served up with plugin. #441362

Rikard
Keymaster

Hi aberrant!

Our support for third party plugins is limited unfortunately, could you try to contact the plugin authors to see what they have to say please?

Cheers!
Rikard

May 8, 2015 at 4:51 am in reply to: Strange mobile footer behavior on 2 pages. #441361

Rikard
Keymaster

Hey aberrant!

I check the site in an iphone 4 and the columns are all stacking on top of each other, not sure how you want it to look like? Screenshots highlighting the problem could help us understand better.

Cheers!
Rikard

May 8, 2015 at 4:26 am in reply to: Icon list with capital letter #441355

Rikard
Keymaster

Hi!

Great, please get back to us if you should have any more questions.

Cheers!
Rikard

May 7, 2015 at 10:27 am in reply to: Can't Get Into Dashboard #440865

Rikard
Keymaster

Hey Mdmoisell!

Looks like the error messages are coming from a plugin, could you try to rename your plugin folder located inside the wp-content folder to something else temporarily via FTP to see if you can log in then?

Regards,
Rikard

May 7, 2015 at 10:23 am in reply to: Logo Position Smaller Screens #440864

Rikard
Keymaster

Hey!

Glad we could help :)

Best regards,
Rikard

May 7, 2015 at 10:22 am in reply to: Allow comments #440863

Rikard
Keymaster

Hey!

Sorry for the late reply, glad you got it fixed :)

Regards,
Rikard

May 7, 2015 at 10:10 am in reply to: Menu Item not in the nav bar! #440858

Rikard
Keymaster

Hey!

Glad we could help :)

Best regards,
Rikard

May 7, 2015 at 10:04 am in reply to: HOW DO I FIX?!?!? – Logo resizing different on browsers #440855

Rikard
Keymaster

Hey @msbllc!

Did you try out the suggestion above and did you have any luck with it?

Best regards,
Rikard

May 7, 2015 at 9:51 am in reply to: Enfold Update Broke Social Share Buttons in Blog #440850
Rikard
Keymaster
Hi Veronica!

I’m not sure what happened there, do you want them with white background? If so, please try this in Quick CSS under Enfold–>General Styling:
```
.av-share-box ul li a {
 background: white !important;
}
```
Best regards,
Rikard
May 7, 2015 at 9:05 am in reply to: Force mobile menu at width greater than 990px iPad #440826
Rikard
Keymaster
Hi aribann!

Please try the following in Quick CSS under Enfold–>General Styling:
```
@media only screen and (max-width: 1200px) {
nav.main_menu {display:none !important;}
#advanced_menu_toggle, #advanced_menu_hide {display:block !important; }
}
```
Cheers!
Rikard
May 7, 2015 at 8:53 am in reply to: Hide Color Section with ID #heroSpace on Certain Resolutions #440818

Rikard
Keymaster

Hey!

Could you provide us with a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

May 7, 2015 at 8:47 am in reply to: Where can i set the "alternate" Logo? #440814

Rikard
Keymaster

Hi @der_velli!

Did you have any luck with @begrafiks suggestion?

Best regards,
Rikard

May 7, 2015 at 8:44 am in reply to: Blog post with the Advanced Layout Editor not visible #440813

Rikard
Keymaster

Hi!

Great, glad we could help :)

Regards,
Rikard

May 7, 2015 at 8:39 am in reply to: Portfolio ordering for categories #440812

Rikard
Keymaster

Hey!

What happened when after you added the code? Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details here as a private reply.

Regards,
Rikard

May 7, 2015 at 8:36 am in reply to: horizontal bar on smartphone #440811

Rikard
Keymaster

Hi jehcikinha!

That bug was fixed a few version ago, please make sure that you are using the latest version of the theme, 3.1.5. If you’re still having problems after that then please provide us with a link to the site in question and we’ll have a closer look.

Cheers!
Rikard

May 7, 2015 at 8:34 am in reply to: Product category page banner #440809

Rikard
Keymaster

Hi!

It shouldn’t be trumped if you are using the !important statement at the end of each line? If you want to attach screenshot you can upload to for instance imgur.com or a public dropbox folder and then link to the images in your post.

Best regards,
Rikard

May 7, 2015 at 8:26 am in reply to: Meta Element Comment Count / Blog #440806

Rikard
Keymaster

Hey DietrichID!

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details here as a private reply.

Regards,
Rikard

May 7, 2015 at 8:24 am in reply to: Replace bullets with icon font #440803

Rikard
Keymaster

Hi!

Maybe the font was updated? Could you provide us with a link to your site so that we can have a closer look please?

Regards,
Rikard

May 7, 2015 at 8:20 am in reply to: Checkout page error #440802

Rikard
Keymaster

Hey memodemo!

You wrote in your other thread that you solved this issue, correct?

Cheers!
Rikard

May 7, 2015 at 8:20 am in reply to: {{mj-checkout-form}} #440800

Rikard
Keymaster

Hey!

Great, glad you found the solution :)

Best regards,
Rikard

May 7, 2015 at 8:04 am in reply to: Aligning text below image #440794

Rikard
Keymaster

Hey!

I’m not sure how you would like to align the image with respect to the text, could you provide us with a screenshot highlighting what result you would like to achieve please?

Regards,
Rikard

May 7, 2015 at 8:01 am in reply to: How to make responsive megamenu collapsable #440791

Rikard
Keymaster

Hey mrdan!

Could you provide us with a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

May 7, 2015 at 8:00 am in reply to: Optimising my picture for the featured image #440789

Rikard
Keymaster

Hey keifygeorge!

You can find all image sizes here: https://kriesi.at/support/topic/enfold-image-sizes/#post-336176

Best regards,
Rikard

May 7, 2015 at 7:56 am in reply to: Sub menu Item spacing…need to decrease line space #440788

Rikard
Keymaster

Hey!

Could you provide us with a link to the site in question so that we can take a closer look please?

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 89,461 through 89,490 (of 92,254 total)

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