Page 2977 – Support | Kriesi.at – Premium WordPress Themes

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June 12, 2015 at 5:02 am in reply to: Enfold File doesnt install correctly #458156

Rikard
Keymaster

Hi!

You can delete the theme from Appearance–>Themes, the theme needs to be inactive if you do it this way. But I think the easiest way would be for you to update the theme via FTP: http://kriesi.at/documentation/enfold/updating-your-theme-files/. You can also delete the theme via FTP.

Cheers!
Rikard

June 12, 2015 at 4:54 am in reply to: Is Quick CSS overwritten on upgrading? Best location for @font-face fonts? #458154

Rikard
Keymaster

Hey!

I don’t think there’s an ideal folder for you to place them, but the root folder tends to get a bit messy with a lot of files so maybe you could put them in a folder called font or something like that?

Cheers!
Rikard

June 12, 2015 at 4:52 am in reply to: Add onclick event in button shortcode #458152

Rikard
Keymaster

Hey!

Great, please let us know if you should need any more help on the topic.

Cheers!
Rikard

June 11, 2015 at 10:17 am in reply to: doesn't change the backlight menu #457700
Rikard
Keymaster
Hey!

Instead of adding the anchor like #contact to a code block, add it to the color section by editing the color section and add the anchor to the For Developers: Section ID field.

Edit: http://kriesi.at/documentation/enfold/add-anchors-to-your-page-for-single-page-navigation/

Regards,
Rikard
- This reply was modified 10 years, 7 months ago by Rikard.
June 11, 2015 at 10:12 am in reply to: Masonry Gallery Redirecting Back to Home Page #457696

Rikard
Keymaster

Hi Mark!

No problem, glad you found the problem :)

Best regards,
Rikard

June 11, 2015 at 10:03 am in reply to: Footer widgets – strange behaviour #457690

Rikard
Keymaster

Hi rpl_admin!

The contact form is coming from a plugin, correct? It looks like it’s adding a lot of inline styling and that’s most likely what is causing it. Could you try to contact the plugin authors to see if they can help? If not, then please provide us with a temporary admin login so that we can have a closer look. You can post the details here as a private reply.

Cheers!
Rikard

June 11, 2015 at 9:57 am in reply to: doesn't change the backlight menu #457686

Rikard
Keymaster

Hey kurenev!

I’m not sure I understand what you mean but I think you are referring to the active menu section not being correct? Please try to add the anchor ID to the color sections instead of in a code block to see if that helps.

Cheers!
Rikard

June 11, 2015 at 9:51 am in reply to: Enfold New Widget – Add Category #457684

Rikard
Keymaster

Hey!

Great, glad you got it fixed. We’re aware of the bug when submitting replies and we’re working on fixing it, thanks for letting us know though :)

Cheers!
Rikard

June 11, 2015 at 9:41 am in reply to: Default block quote image extending above text #457680
Rikard
Keymaster
Hi!

Please try the following in Quick CSS under Enfold–>General Styling:
```
.single blockquote {
margin-top:40px !important;
}
```
Regards,
Rikard
June 11, 2015 at 9:36 am in reply to: Add Sidebar same as in demo #457675

Rikard
Keymaster

Hey justintpea!

What demo are you referring to? Also, I can’t see any link or image?

Regards,
Rikard

June 11, 2015 at 9:30 am in reply to: Styling the WPML language switcher #457674

Rikard
Keymaster

Hey!

I think it should work either way, just make sure to use the !important statement at the end of your CSS to override the default styles.

Best regards,
Rikard

June 11, 2015 at 9:26 am in reply to: Color Sections – Responsive and Full Width Background Image #457671

Rikard
Keymaster

Hey @Robert!

Could you open a new thread describing your issue a bit further please?

Regards,
Rikard

June 11, 2015 at 9:25 am in reply to: Back to top arrow not appearing on mobile #457670
Rikard
Keymaster
Hi joey13!

Please try the following in Quick CSS under Enfold–>General Styling:
```
@media only screen and (max-width: 767px) {
.responsive #scroll-top-link {
  display: block !important;
}
}
```
Regards,
Rikard
June 11, 2015 at 9:16 am in reply to: Message box which I can close (symbol "x" to desappear it) #457666

Rikard
Keymaster

Hi bebetoblu!

Maybe you could try a plugin like this? https://wordpress.org/plugins/cookie-law-info/

Cheers!
Rikard

June 11, 2015 at 9:07 am in reply to: Warning: mysqli_real_escape_string() expects parameter 2 to be string … #457664

Rikard
Keymaster

Hey!

Are you getting the same error if you activate one of the default WordPress themes?

Cheers!
Rikard

June 11, 2015 at 9:05 am in reply to: Quick Contact Form #457663

Rikard
Keymaster

Hi jugalbandi3!

It looks like they’ve used this plugin: https://wordpress.org/plugins/quick-contact-form/

Cheers!
Rikard

June 11, 2015 at 9:00 am in reply to: Shopping Cart icon not visible #457661
Rikard
Keymaster
Hi!

Please try the following in Quick CSS under Enfold–>General Styling:
```
.cart_dropdown .dropdown_widget .widget_shopping_cart_content {
  border: 1px solid grey !important;
}
```
Cheers!
Rikard
June 11, 2015 at 8:56 am in reply to: iPad Mini view isn't fully responsive #457659

Rikard
Keymaster

Hi!

You can select to show the mobile menu for tablets as well under Enfold–>Header–>Mobile Menu. If that’s not enough then please get back to us and we’ll provide you with some custom CSS.

Regards,
Rikard

June 11, 2015 at 8:07 am in reply to: Formatting messed up after V3.2 install #457644

Rikard
Keymaster

Hey!

Great, glad you got it fixed :)

Cheers!
Rikard

June 11, 2015 at 8:04 am in reply to: Enfold image slider has vertical lines in the images #457643

Rikard
Keymaster

Hi!

In what browser and version are you getting this problem? It works fine on my end using latest version of Chrome.

Regards,
Rikard

June 11, 2015 at 8:02 am in reply to: Contact form Title & Message Sent label keep reverting to default #457642

Rikard
Keymaster

Hey!

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details here as a private reply.

Best regards,
Rikard

June 11, 2015 at 7:43 am in reply to: Logo size adjustment #457637
Rikard
Keymaster
Hey!

You can adjust the size of the logo by changing the value 30 in my previous code snippet. Please use the following to remove the top padding from the logo:
```
.html_header_sidebar .logo {
padding-top:0px !important;
}
```
Regards,
Rikard
June 11, 2015 at 7:37 am in reply to: Grid row does not show proberly on scaled-down window or small device #457633

Rikard
Keymaster

Hey!

Could you provide us with a link to the site in question so that we can take a closer look please?

Regards,
Rikard

June 11, 2015 at 7:36 am in reply to: Shop Page #457632

Rikard
Keymaster

Hi!

On what page are you having this problem? Please provide us with a screenshot of the problem if possible.

Regards,
Rikard

June 11, 2015 at 7:32 am in reply to: Changed colors in footer but nothing happened #457629

Rikard
Keymaster

Hi!

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details here as a private reply.

Cheers!
Rikard

June 11, 2015 at 7:28 am in reply to: How can I disable the masonary gallery + portfolio animation? #457627

Rikard
Keymaster

Hi @mediumstudio!

Could you provide us with a link to the site in question so that we can take a closer look please?

Regards,
Rikard

June 11, 2015 at 7:27 am in reply to: notification #457626

Rikard
Keymaster

Hey patriscia!

I’m not sure I understand your question, could you please elaborate a bit? Also, a link to your site would help as well.

Cheers!
Rikard

June 11, 2015 at 7:25 am in reply to: Anchor not working #457625

Rikard
Keymaster

Hi!

I’m not sure I understand what you mean, you site looks good in all browsers on my end. Could you provide us with screenshots of what you are seeing on your end please? Also, I’m not sure what menu items to want to use as anchors? As far as I can see the only one using an anchor is About and it’s working as expected.

Regards,
Rikard

June 11, 2015 at 7:15 am in reply to: I updated the theme then this happened…. #457621

Rikard
Keymaster

Hi Justin!

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details here as a private reply.

Best regards,
Rikard

June 11, 2015 at 7:11 am in reply to: Featured image: custom alignment? #457620

Rikard
Keymaster

Hi mdmllc!

Could you provide us with a link to the site in question so that we can take a closer look please?

Best regards,
Rikard
Author

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Viewing 30 posts - 89,281 through 89,310 (of 93,255 total)

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