Page 2970 – Support | Kriesi.at – Premium WordPress Themes

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June 19, 2015 at 6:40 am in reply to: read more #461689

Rikard
Keymaster

Hey Nathan!

You can just edit the item in question and remove as much of the text as you like. Not sure what you mean about read more though, do you want a read more for the testimonial?

Cheers!
Rikard

June 19, 2015 at 6:37 am in reply to: Woocomerce category menu instead of enfold menu #461686

Rikard
Keymaster

Hi!

You can decide yourself what to display in the menu under Appearance–>Menus. If you should still have problems then please provide us with a temporary admin login so that we can take a closer look. You can post the details here as a private reply.

Regards,
Rikard

June 19, 2015 at 6:33 am in reply to: Image background in color section not responsive #461684

Rikard
Keymaster

Hi!

Please let us know if you should keep having problems.

Best regards,
Rikard

June 19, 2015 at 6:02 am in reply to: Can't acces dashboard after adding google fonts #461680

Rikard
Keymaster

Hey!

You can use any email really, all we need it a user/pass to access the site. The email is only important if one forgets the password and needs to reset it.

Cheers!
Rikard

June 19, 2015 at 6:00 am in reply to: Position of video on layer slider #461679

Rikard
Keymaster

Hey!

Could you provide us with a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

June 19, 2015 at 5:58 am in reply to: LayerSlider: wrong transition! #461678

Rikard
Keymaster

Hey!

That is weird, I checked for caching plugins but couldn’t see any, is your hosting applying any caching at all?

Best regards,
Rikard

June 19, 2015 at 5:56 am in reply to: make mobile version more user friendly? #461677

Rikard
Keymaster

Hi Susanne!

Since all the information in your header is in an image it would be difficult for us to make any changes with code. What you could do is make a new image and display that for mobile instead.

Best regards,
Rikard

June 19, 2015 at 5:49 am in reply to: Need to change blog layout #461675

Rikard
Keymaster

Hi!

If you could publish and link to a page where we can see the problem it would be great.

Cheers!
Rikard

June 19, 2015 at 5:47 am in reply to: WP Layerslider Static Image for Mobile #461672

Rikard
Keymaster

Hi Wils1234!

Not sure I understand what you mean, do you want to hide the slider on mobile devices and just show a static image instead?

Best regards,
Rikard

June 19, 2015 at 5:43 am in reply to: logo not sizing properly on mobile – bumping down mobile menu and white space #461671

Rikard
Keymaster

Hi!

I’m getting a 404 page on your last link and it seems to be using a different theme? But I’m getting the correct look on the development site: http://imgur.com/xa4eQP0. Could you try to clear your browser cache and reload a few times?

Best regards,
Rikard

June 18, 2015 at 3:19 pm in reply to: Vimeo video not playing #461405

Rikard
Keymaster

Hey experienceunlimited!

Please try this: https://kriesi.at/support/topic/video-not-working-2/#post-460714

Regards,
Rikard

June 18, 2015 at 3:17 pm in reply to: Video Autoplay #461404

Rikard
Keymaster

Hey envisageiam!

Please try this: https://kriesi.at/support/topic/video-not-working-2/#post-460714

Best regards,
Rikard

June 18, 2015 at 3:05 pm in reply to: wp-content/cache breaks backup? #461385

Rikard
Keymaster

Hi!

I think you can leave that folder out without having to worry too much to be honest, the main thing to back up is always the database. From that you can restore more or less everything. Any files you have customised would also be a good idea to back up.

Cheers!
Rikard

June 18, 2015 at 3:01 pm in reply to: Part of page falls off #461380

Rikard
Keymaster

Hey!

I guess the next step would be to recreate the page section by section to see where things start going wrong.

Regards,
Rikard

June 18, 2015 at 11:58 am in reply to: Added Google Font is not visible #461209

Rikard
Keymaster

Hey Frances-Photography!

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details here as a private reply.

Cheers!
Rikard

June 18, 2015 at 11:57 am in reply to: Frozen Gifs and Videos #461208

Rikard
Keymaster

Hi!

It’s playing fine on my end using latest version of Chrome/OSX so you’re most likely getting cached results. Could you try flushing your browser cache and reloading a few times to see if that helps?

Cheers!
Rikard

June 18, 2015 at 8:53 am in reply to: How to make the background image for the header not be displayed on the main men #461171

Rikard
Keymaster

Hey elliotstiller!

Could you provide us with a link to the site in question so that we can take a closer look please?

Regards,
Rikard

June 18, 2015 at 8:52 am in reply to: pixelade images after change #461170

Rikard
Keymaster

Hey mikel!

Make sure that you select a high resolution version of the image when you insert it, when clicking Insert Image you are presented a screen to select an image, when you highlight it you will see ATTACHMENT DISPLAY SETTINGS on the right of the screen, please select the original size or large resolution there.

If that doesn’t work then please provide us with a temporary admin login so that we can take a closer look. You can post the details here as a private reply.

Cheers!
Rikard

June 18, 2015 at 8:44 am in reply to: Domain name and enfold problems gets registered in Google #461164

Rikard
Keymaster

Hey!

No of course that is not very good for anyone I guess, but like @Guenni007 pointed out, your posts will be indexed along with the URLs of the site you have linked to if you don’t post them as private content. I guess what you could do is to edit the posts where you’ve included the URL publicly and simply remove it.

Regards,
Rikard

June 18, 2015 at 8:40 am in reply to: Display tables on mobile #461162

Rikard
Keymaster

Hi!

Just deleting the code block should work.

Regards,
Rikard

June 18, 2015 at 8:38 am in reply to: Changed text for the captcha #461160

Rikard
Keymaster

Hey atelierssud!

Double post. Closing.

Cheers!
Rikard

June 18, 2015 at 8:37 am in reply to: Changed text for the captcha #461159

Rikard
Keymaster

Hi atelierssud!

Could you provide us with a link to the site in question so that we can take a closer look please?

Cheers!
Rikard

June 18, 2015 at 8:35 am in reply to: Leave A Comment Section Not Appearing In Blog #461157

Rikard
Keymaster

Hey!

Try running the URL through this: https://developers.facebook.com/tools/debug/

Cheers!
Rikard

June 18, 2015 at 8:32 am in reply to: Social icons in footer #461155

Rikard
Keymaster

Hey!

I can’t see anything like that on your site, did you manage to get it fixed?

Regards,
Rikard

June 18, 2015 at 8:28 am in reply to: Enfold: Removing the search magnifying glass and adding in the search field #461154

Rikard
Keymaster

Hey!

Could you provide us with a link to the site in question so that we can take a closer look please?

Regards,
Rikard

June 18, 2015 at 8:23 am in reply to: Need to suppress author name in category blog view #461153
Rikard
Keymaster
Hey charger70!

Please try the following in Quick CSS under Enfold–>General Styling:
```
span.text-sep-cat, span.blog-author {
display:none !important;
}
```
Best regards,
Rikard
June 18, 2015 at 7:44 am in reply to: Set up separate navigation in gallery area #461141

Rikard
Keymaster

Hey thedoorcreativeltd!

You can add the anchor to the ID section of each color section, then add the anchor to menu using #name-or-anchor as the link. Please link to your site if you should have any further trouble. http://kriesi.at/documentation/enfold/add-anchors-to-your-page-for-single-page-navigation/

Cheers!
Rikard

June 18, 2015 at 7:24 am in reply to: The full slide video don't work #461131

Rikard
Keymaster

Hi!

Other users have reported Ismaels fix as working, could you provide us with a link to the site in question so that we can take a closer look please?

Regards,
Rikard

June 18, 2015 at 7:22 am in reply to: Mobile Version shows markup #461129

Rikard
Keymaster

Hey!

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details here as a private reply.

Best regards,
Rikard

June 18, 2015 at 7:20 am in reply to: Customizing error404 page #461127
Rikard
Keymaster
Hi m!

Please try the following in Quick CSS under Enfold–>General Styling:
```
. error404 .content {
  padding-top: 0px !important;
  padding-bottom: 0px !important;
}
```
Regards,
Rikard
Author

Posts

Viewing 30 posts - 89,071 through 89,100 (of 93,284 total)

← 1 2 3 … 2,969 2,970 2,971 … 3,108 3,109 3,110 →