Forum Replies Created
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Hey!
I can’t see a widget in the header on the site you provided, did you remove it?
Regards,
RikardHey vadesign!
I’m not sure I understand what you mean, could you try to explain a bit further or maybe provide us with a screenshot highlighting what you are trying to achieve?
Best regards,
RikardHey DeborahJackson!
Sound like something has gone wrong with your installation, could you try to overwrite you theme files with a fresh copy from Themeforest via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/
Cheers!
RikardHey!
Maybe it’s from your hosting service, could you check with them if they are blocking any country ip’s?
Cheers!
RikardHi Malcolm!
That should have nothing to with using a child theme, the only thing a child theme does is override its parents files. Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details here as a private reply.
Regards,
RikardHey!
It looks like the special heading font size was a bit to big to fit on mobile, please try the following in Quick CSS:
@media only screen and (max-width: 767px) { .av-inherit-size .av-special-heading-tag { font-size: 0.7em !important; } }Auto play is disabled on smartphones for a couple of reasons, roaming rates being one. You can set a fallback image for smartphones in the color section in the Section Background tab.
Best regards,
RikardHey charger70!
Please try the following in Quick CSS under Enfold–>General Styling:
.image-overlay { visibility: hidden; }Cheers!
RikardHi blonddragon!
It seems you have some kind of conflict going on there, could you try to deactivate all plugins to see if one of them is causing the problem?
Cheers!
RikardHey C-LabMX!
I’m not sure what arrows you are referring to, the next and previous on the sides maybe? If so, it looks like you solved it already?
Cheers!
RikardHey TAYLORTOWN01!
I couldn’t see a header widget on the page you linked, did you remove it? We need to inspect the element in order to give you custom CSS for the placing of it.
Cheers!
RikardHey cnovey!
Could you provide us with a link to the site in question so that we can take a closer look please?
Best regards,
RikardHi euroboos!
You have a set a very narrow width there, could you try to set it a bit wider? Also, you can set the mobile menu to display earlier by selecting smartphones and tablet in the Header Mobile Menu activation option under Enfold–>Header–>Mobile Menu. If you need to display it on larger screens as well we can provide you with custom CSS for that.
Cheers!
RikardHi!
You should only need to update the parent theme, all the child theme does it override the parent with the files you have added to it.
Cheers!
RikardHi!
Please try adding the following as well:
#header .widget { left: 30%; transform: translate(0%); }Regards,
RikardHi @abskevin!
Manually rebooting your router could help with clearing cache, could you try it out to see if you have any luck with it?
Regards,
RikardHi!
Sorry for the late reply, I think tracking 42 events might be a bit high. Could you try to limit them a bit to see what amount works without causing any problems?
Regards,
RikardHi!
I had a look at your site again and to me it looks great on Chrome, there seems to be some problems on Firefox though with the background with water? Could you please provide us with screenshots of what you are seeing on your end? Also, try to remove all custom CSS and clear all browser and plugin cache.
Best regards,
RikardHi!
I had a look at one of your other pages and it seems like you have the same structure there so I don’t think it has anything to do with the special header. Could you try to recreate the page with the same layout to see if you get the same issue?
Regards,
RikardHey RM2015!
You are using a very old version of the theme, could you try to update to see if that helps? If the automatic update doesn’t work then please try to update manually via FTP: http://kriesi.at/documentation/enfold/updating-your-theme-files/. Latest version of the theme is 3.2.
Regards,
RikardHi mocablue!
Could you provide us with a link to the site in question so that we can take a closer look please? Also, please try to be a bit more specific on what you are trying to achieve, a screenshot or two might help us to understand better.
Cheers!
RikardHi!
Could you try to overwrite your theme files with fresh copy from Themeforest via FTP to see if that works? http://kriesi.at/documentation/enfold/updating-your-theme-files/
Regards,
RikardHey!
Could you try to overwrite your theme files with a fresh copy from Themeforest via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/
Regards,
RikardHi dc2!
We can help you out with custom CSS for the placement of the header widget, could you send us a link to a page where it is active so that we can have a closer look please?
Cheers!
RikardHey!
Yes there is, but you have to do it manually in the Excerpt field in the edit screen of the post. If you don’t see the field then click screen options in the top right hand of the screen and select to show the Excerpt field.
Regards,
RikardHi GOWD!
You’ve put it inside a grid row with the minimum height of 384, that is what’s causing it.
Please try to add the following to Quick CSS under Enfold–>General Styling:
@media only screen and (max-width: 767px) { .page-id-24 .avia-builder-el-3 { height: auto !important; min-height: auto !important; } }Please adjust the media query size (767px) to the size you find appropriate.
Cheers!
Rikard
