Hey!

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

P.S if you reply to your own thread it will be sent to the back of our support queue, please try to not do that unless you think it’s really important.

Cheers!
Rikard

Hey!

Thanks for the screenshots, is the site live somewhere so that we can have a closer look?

Best regards,
Rikard

Hi!

The content of your site should be safe, but please be sure to do a backup for safety.

Regards,
Rikard

Hey!

I can see the widgets fine on mobile sizes but they are displayed in the header as expected. Maybe you could add a widget area under the content of the page and hide it for everything except mobile? That might be the easiest solution.

Cheers!
Rikard

Hi Rackow-Schule!

They should work just fine together but sometimes things get corrupted, could you try to completely overwrite you theme files with a fresh copy from Themeforest via FTP to see if that works? http://kriesi.at/documentation/enfold/updating-your-theme-files/

If you should still be having problems after that then please provide us with a temporary admin login so that we can take a closer look. You can post the details in the Private Content section of your reply.

Regards,
Rikard

Hey Ad-Min7477!

I’m not sure I understand exactly what you mean in your first question, could you provide us with a link to the site in question so that we can take a closer look please? A screenshot highlighting what you are trying to achieve would also help.

You double posted and I saw a link in that thread.

Cheers!
Rikard

• This reply was modified 10 years, 7 months ago by Rikard.

Hi!

I couldn’t see any changes when resizing the window on your site but maybe you’re testing locally? You can try something like the following to change the background image for mobile, this will target the first color section (dementia):

@media only screen and (max-width: 767px) {
#dementia .av-parallax {
background-image: url(https://www.neuropsychservices.com/wp-content/uploads/2015/06/newimg.jpg) !important;
}
}

Regards,
Rikard

Hi!

Great, glad we could help :)

Regards,
Rikard

Hey!

We’ve made some updates to the forum and unfortunately we’ve had some problems with displaying information from the private area, though it should be fixed now. Could I ask you to submit the information again please?

Best regards,
Rikard

Hey!

I’m really sorry about the forum functionality not working, it should be fixed now though if you don’t mind trying again? I tried both devsite. and www. but I couldn’t access either of them?

Cheers!
Rikard

Hi Richard!

I’m really sorry but we’ve upgraded the forum a bit and we’ve experienced some problems with information in the private area, it should be fixed now though. Can I ask you to submit the details again please? Sorry again for the trouble.

Regards,
Rikard

Hey!

You are running the latest version of the theme and I can see it fine on my end: http://imgur.com/IIXQLhl. Could you try to clear your browser cache and reload a few times to see if that helps?

Best regards,
Rikard

Hey Greg!

We’ve upgraded the forum a bit and unfortunately we had some problems with data in the private area, could you try to post the details again please?

Best regards,
Rikard

Hi JBMKL!

Our support for third party plugins is limited but if you provide us with a temporary admin login we can have a look. You can post the details in the Private Content section of your reply.

Cheers!
Rikard

Hey rolfroyce!

Could you provide us with a link to the site in question so that we can take a closer look please?

Best regards,
Rikard