Page 2947 – Support | Kriesi.at – Premium WordPress Themes

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June 11, 2015 at 9:07 am in reply to: Warning: mysqli_real_escape_string() expects parameter 2 to be string … #457664

Rikard
Keymaster

Hey!

Are you getting the same error if you activate one of the default WordPress themes?

Cheers!
Rikard

June 11, 2015 at 9:05 am in reply to: Quick Contact Form #457663

Rikard
Keymaster

Hi jugalbandi3!

It looks like they’ve used this plugin: https://wordpress.org/plugins/quick-contact-form/

Cheers!
Rikard

June 11, 2015 at 9:00 am in reply to: Shopping Cart icon not visible #457661
Rikard
Keymaster
Hi!

Please try the following in Quick CSS under Enfold–>General Styling:
```
.cart_dropdown .dropdown_widget .widget_shopping_cart_content {
  border: 1px solid grey !important;
}
```
Cheers!
Rikard
June 11, 2015 at 8:56 am in reply to: iPad Mini view isn't fully responsive #457659

Rikard
Keymaster

Hi!

You can select to show the mobile menu for tablets as well under Enfold–>Header–>Mobile Menu. If that’s not enough then please get back to us and we’ll provide you with some custom CSS.

Regards,
Rikard

June 11, 2015 at 8:07 am in reply to: Formatting messed up after V3.2 install #457644

Rikard
Keymaster

Hey!

Great, glad you got it fixed :)

Cheers!
Rikard

June 11, 2015 at 8:04 am in reply to: Enfold image slider has vertical lines in the images #457643

Rikard
Keymaster

Hi!

In what browser and version are you getting this problem? It works fine on my end using latest version of Chrome.

Regards,
Rikard

June 11, 2015 at 8:02 am in reply to: Contact form Title & Message Sent label keep reverting to default #457642

Rikard
Keymaster

Hey!

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details here as a private reply.

Best regards,
Rikard

June 11, 2015 at 7:43 am in reply to: Logo size adjustment #457637
Rikard
Keymaster
Hey!

You can adjust the size of the logo by changing the value 30 in my previous code snippet. Please use the following to remove the top padding from the logo:
```
.html_header_sidebar .logo {
padding-top:0px !important;
}
```
Regards,
Rikard
June 11, 2015 at 7:37 am in reply to: Grid row does not show proberly on scaled-down window or small device #457633

Rikard
Keymaster

Hey!

Could you provide us with a link to the site in question so that we can take a closer look please?

Regards,
Rikard

June 11, 2015 at 7:36 am in reply to: Shop Page #457632

Rikard
Keymaster

Hi!

On what page are you having this problem? Please provide us with a screenshot of the problem if possible.

Regards,
Rikard

June 11, 2015 at 7:32 am in reply to: Changed colors in footer but nothing happened #457629

Rikard
Keymaster

Hi!

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details here as a private reply.

Cheers!
Rikard

June 11, 2015 at 7:28 am in reply to: How can I disable the masonary gallery + portfolio animation? #457627

Rikard
Keymaster

Hi @mediumstudio!

Could you provide us with a link to the site in question so that we can take a closer look please?

Regards,
Rikard

June 11, 2015 at 7:27 am in reply to: notification #457626

Rikard
Keymaster

Hey patriscia!

I’m not sure I understand your question, could you please elaborate a bit? Also, a link to your site would help as well.

Cheers!
Rikard

June 11, 2015 at 7:25 am in reply to: Anchor not working #457625

Rikard
Keymaster

Hi!

I’m not sure I understand what you mean, you site looks good in all browsers on my end. Could you provide us with screenshots of what you are seeing on your end please? Also, I’m not sure what menu items to want to use as anchors? As far as I can see the only one using an anchor is About and it’s working as expected.

Regards,
Rikard

June 11, 2015 at 7:15 am in reply to: I updated the theme then this happened…. #457621

Rikard
Keymaster

Hi Justin!

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details here as a private reply.

Best regards,
Rikard

June 11, 2015 at 7:11 am in reply to: Featured image: custom alignment? #457620

Rikard
Keymaster

Hi mdmllc!

Could you provide us with a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

June 11, 2015 at 7:10 am in reply to: Custom Post Types and Blog Posts #457619

Rikard
Keymaster

Hey kimpomares!

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details here as a private reply.

Cheers!
Rikard

June 11, 2015 at 7:08 am in reply to: Page contents in editor not showing #457617

Rikard
Keymaster

Hey @mspomer!

Not sure if you need any more help? Clearing browser cache or just refreshing the page should fix the issue of ALB content not displaying after updating to 3.2.

Cheers!
Rikard

June 11, 2015 at 7:05 am in reply to: Masonry Gallery Redirecting Back to Home Page #457615

Rikard
Keymaster

Hey markpevans!

Could you provide us with a link to the site in question so that we can take a closer look please?

Cheers!
Rikard

June 11, 2015 at 7:05 am in reply to: change slide up (to the top) #457614

Rikard
Keymaster

Hi alfaweb2!

It’s using an icon, not an image. What would you like to change it to?

Best regards,
Rikard

June 11, 2015 at 6:57 am in reply to: Column block link overlay. #457613

Rikard
Keymaster

Hey!

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details here as a private reply.

Regards,
Rikard

June 11, 2015 at 6:36 am in reply to: How can I make the sidebar menu transparent? #457610

Rikard
Keymaster

Hey GeoCreo!

Could you provide us with a link to the site in question so that we can take a closer look please?

Cheers!
Rikard

June 11, 2015 at 6:36 am in reply to: theme crashes #457609

Rikard
Keymaster

Hey!

96MB is pretty low for a theme like Enfold, is there anyway you can increase the memory limit?

Best regards,
Rikard

June 11, 2015 at 6:31 am in reply to: How to remove drop down menu that exposes sub pages #457608

Rikard
Keymaster

Hi!

You can remove the menu items by going to Appearance–>Menus and remove them there.

Regards,
Rikard

June 11, 2015 at 6:15 am in reply to: Custom ID and class with Avia builder #457607
Rikard
Keymaster
Hi!

I’m not sure what you are trying to do but your class is added to 2 elements, on one element you have added it like this: #illu-box which is not going to work, just remove the hash sign. Also, in your first and third CSS class you have forgot to put a . in front of your class, change it to this:
```
.illu-box {
background-color: #e5e5e5;
}
```
Best regards,
Rikard
June 11, 2015 at 5:47 am in reply to: Tooltip in middle + not to disappear while mouse over it #457603

Rikard
Keymaster

Hey!

Sorry for the late reply, if you reply to your own thread on this forum it will send it to the back of our support queue. Please refrain from doing that unless you think it’s very important.

What changes did you make to the tooltip?

Cheers!
Rikard

June 11, 2015 at 5:41 am in reply to: Menue does not work #457602

Rikard
Keymaster

Hey Marco!

I changed the Sortiment link to the full URL and it’s working as expected. Could you change the rest of your links to follow the same structure?

Best regards,
Rikard

June 11, 2015 at 4:55 am in reply to: Show 1 product on page #457598

Rikard
Keymaster

Hi Sophie!

Could you create a test page which we can play around with? I think it’s easier that way. We will need a temporary admin login as well if possible, you can post the details here as a private reply.

Regards,
Rikard

June 11, 2015 at 4:51 am in reply to: Move Carousel Buttons #457597

Rikard
Keymaster

Hi!

I’m getting a maintenance mode page so I guess we need some details to see that page now?

Regards,
Rikard

June 10, 2015 at 8:59 am in reply to: How to Edit the 404 Page #457055

Rikard
Keymaster

Hi benjaminpj!

You could try to edit 404.php located in the theme folder. If you could be a bit more specific of what you want to change we could help you out further.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 88,381 through 88,410 (of 92,341 total)

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