Page 2934 – Support | Kriesi.at – Premium WordPress Themes

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July 17, 2015 at 9:25 am in reply to: custom sidebar widget and menu not working properly #474745

Rikard
Keymaster

Hi!

I checked the first of the one’s you are having problems with and you are using a color section which is a full width element so the sidebar will display below it. Please remove the surrounding color section and it should display as you want it to.

Cheers!
Rikard

July 17, 2015 at 9:16 am in reply to: Layerslider previews not worlking #474743

Rikard
Keymaster

Hey!

Sounds like something went wrong during an update, could you try to overwrite the theme files with a fresh copy from your Themeforest account via FTP?
http://kriesi.at/documentation/enfold/updating-your-theme-files/

Best regards,
Rikard

July 17, 2015 at 9:14 am in reply to: Date in Google snippet, yoast plugin #474742

Rikard
Keymaster

Hey WolfvanHaeren!

I’m not sure why that is happening but I don’t think it’s theme related, maybe you can try to look for the answer over at Yoast’s? http://kb.yoast.com/

Regards,
Rikard

July 17, 2015 at 8:52 am in reply to: Custom Background Image #474733

Rikard
Keymaster

Hi!

There’s no real recommended size since there are a lot of different screen sizes, but you should probably try to keep it above 1500 pixels.

Cheers!
Rikard

July 17, 2015 at 8:44 am in reply to: Enfold + Woocommerce "Sidebar on Smartphones" issues #474729

Rikard
Keymaster

Hey mikebackhouse!

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Best regards,
Rikard

July 17, 2015 at 8:39 am in reply to: Move left .av_one_third to bottom on Mobile #474724

Rikard
Keymaster

Hey Christian!

I think the easiest option would be to copy the whole section and rearrange the new one to how you would like it to look on mobile, and then hide it for all screen sizes except mobile and vice versa for the other section. Would you be ok with that? Please let us know if you should need any help with the CSS for hiding/showing the sections.

Regards,
Rikard

July 17, 2015 at 8:34 am in reply to: Rearrange logo and menu on right sidebar layout #474723

Rikard
Keymaster

Hi!

Could you provide us with a link to the site in question so that we can take a closer look please?

Cheers!
Rikard

July 17, 2015 at 8:32 am in reply to: Enfold Blog Layout format not taking effect for Single Author, Small Preview Pic #474722

Rikard
Keymaster

Hi!

I’m not sure what’s going on there, could you try to disable all plugins to see if one of them is causing a conflict please?

Best regards,
Rikard

July 17, 2015 at 8:23 am in reply to: Format of Template?-Multi Purpose Theme-$58 #474719

Rikard
Keymaster

Hi!

Yes you can upload your own images using the Media section in the WordPress backend.

Cheers!
Rikard

July 17, 2015 at 8:20 am in reply to: Changing thumbnail dimensions of #474717

Rikard
Keymaster

Hi Richard,

I wanted to have a look at the page in your initial post but it redirects me to a login screen even though I’m logged in, what do we need to do to view the page?

Regards,
Rikard

July 17, 2015 at 8:16 am in reply to: Number Icons #474713
Rikard
Keymaster
Hi!

Please try the following CSS:
```
span.iconlist-char:before {
  content: '1' !important;
}
```
You can target each individual icon using nth child: http://www.w3schools.com/cssref/sel_nth-child.asp

Best regards,
Rikard
July 17, 2015 at 8:09 am in reply to: Google Maps ERROR MESSAGE #474711

Rikard
Keymaster

Hey!

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Regards,
Rikard

July 17, 2015 at 8:05 am in reply to: posts with "read more" in category overview #474707

Rikard
Keymaster

Hey!

Great, glad we could help :-)

Regards,
Rikard

July 17, 2015 at 8:00 am in reply to: Layerslider links not working #474704

Rikard
Keymaster

Hey!

If you have done the customisations to the parent theme yes, if you have them in a child theme then no. http://kriesi.at/documentation/enfold/portfolio-item/create-a-child-theme/

Regards,
Rikard

July 17, 2015 at 7:55 am in reply to: Pretty Photo Video displaying very small size on mobile #474702

Rikard
Keymaster

Hi!

Did you change the URL of your page? The link in your first post seems to be down, I checked with http://downforeveryoneorjustme.com

Best regards,
Rikard

July 16, 2015 at 8:37 am in reply to: Code in text block won't publish #474112

Rikard
Keymaster

Hi!

Glad you got it fixed :-)

Best regards,
Rikard

July 16, 2015 at 8:36 am in reply to: Masonry padding / margin on mobile devices #474111

Rikard
Keymaster

Hey haydaw!

Could you provide us with a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

July 16, 2015 at 8:34 am in reply to: Menu/Logo Overlap in Vertical Tablet View #474110
Rikard
Keymaster
Hi!

I adjusted the code to this:
```
@media only screen and (min-width: 768px) and (max-width: 990px) {
span.avia-menu-text{
  font-size: 85% !important;
}
}
```
It doesn’t overlap anymore.

Best regards,
Rikard
July 16, 2015 at 8:21 am in reply to: can't change main menu font color #474108

Rikard
Keymaster

Hi!

Glad we could help :-)

Regards,
Rikard

July 16, 2015 at 8:20 am in reply to: Enfold Blog Layout format not taking effect for Single Author, Small Preview Pic #474107

Rikard
Keymaster

Hi whatscookin!

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Cheers!
Rikard

July 16, 2015 at 8:11 am in reply to: HTML formatting stripped in text edit #474100

Rikard
Keymaster

Hi Mary,

You can use some of the ALB elements in your post by clicking the Magic Wand. If you select the Separator/Whitespace element there you will be able to add some extra space.

Cheers!
Rikard

July 16, 2015 at 8:04 am in reply to: Support to Wistia Videos #474099

Rikard
Keymaster

Hi Rodrigo!

As far as I know there’s only support for Youtube and Vimeo at the moment, could you try uploading your video to one of those services instead?

Regards,
Rikard

July 16, 2015 at 8:00 am in reply to: Contentslider #474097

Rikard
Keymaster

Hi fpwrotterdam!

I think it would be possible but it would take a lot of customisation and time which is out of scope of theme support. You can add this as a feature request though and it might be implemented in a future release if it gets enough votes: https://kriesi.at/support/enfold-feature-requests/

Best regards,
Rikard

July 16, 2015 at 7:56 am in reply to: Problem with Language Switcher w/ WPML / not all languages appear in mobile mode #474096

Rikard
Keymaster

Hi!

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Best regards,
Rikard

July 16, 2015 at 7:43 am in reply to: Sidebar on ipad and mobile #474093

Rikard
Keymaster

Hi nicsans!

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Cheers!
Rikard

July 16, 2015 at 7:40 am in reply to: Content alignment issues with Top Icon Boxes #474092

Rikard
Keymaster

Hey moderngravity!

It will be difficult for us to help you if we can’t inspect the page in question, is there any way you can upload something to a live server where we can have a look at it?

Cheers!
Rikard

July 16, 2015 at 7:35 am in reply to: Problems with masonry display on tablet/mobile. #474090

Rikard
Keymaster

Hi!

I think you posted the wrong link there, could you provide us with a temporary admin login to the WordPress backend please?

Best regards,
Rikard

July 16, 2015 at 7:23 am in reply to: Mobile Menu – insert image or logo – when menu is visible #474087

Rikard
Keymaster

Hey!

Glad you found the correct CSS and thanks for the kind words :-)

Regards,
Rikard

July 16, 2015 at 7:22 am in reply to: Image Upload Error #474086

Rikard
Keymaster

Hey Ross_nineteen789!

I tried uploading a picture with the same results, could you check the file permissions of your uploads folder please? https://codex.wordpress.org/Changing_File_Permissions

Cheers!
Rikard

July 16, 2015 at 6:43 am in reply to: Is it possible to create this headline effect? #474083

Rikard
Keymaster

Hey!

Thanks for the help @begrafiks! @abortolotti, please let us know if you should need any further help.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 87,991 through 88,020 (of 93,094 total)

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