Page 2932 – Support | Kriesi.at – Premium WordPress Themes

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Posts
August 3, 2015 at 8:21 am in reply to: Mobile Responsive for Footer widgets way too tight #481935
Rikard
Keymaster
Hi,

Try adding the following as well, though I think it might be easier for you to just recreate the pages you are having problems with. Obviously something has gone wrong there and fixes like this will take a lot of your and our time.
```
@media only screen and (max-width: 767px) {
#footer .first {
    margin-left: 6% !important;
}
.page-id-998 .av_one_fifth {
    margin-left: 0% !important;
    width: 100% !important;
}
}
```
Best regards,
Rikard
August 3, 2015 at 8:10 am in reply to: lightbox from other widget plugin does not work #481929

Rikard
Keymaster

Hi,

I see, could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Thanks,
Rikard

August 3, 2015 at 7:57 am in reply to: color section bellow sidebare or extra row in footer #481925
Rikard
Keymaster
Hi,

Please try copying footer.php to your child theme folder and then add the following to your child theme’s functions.php:
```
function before_footer(){
	?>
	<div class="container">
		<h2>Content</h2>
	</div>
	<?php
}
add_action('ava_before_footer', 'before_footer');
```
Thanks,
Rikard
August 3, 2015 at 7:46 am in reply to: Double LightBox with Essential Grid #481920

Rikard
Keymaster

Hi,

You can disable it by going to Theme Options and unchecking the Lightbox Modal Window option.

Regards,
Rikard

August 3, 2015 at 7:18 am in reply to: Feedback, Childtheme, Demo Content #481912

Rikard
Keymaster

Hi,

Sometimes when importing the setting from the parent the settings won’t take effect immediately but if you go to the section of the theme options and mark for instance a colour value and then click save, it will change.

I’m not sure what you mean about the full code, but we can give you the shortcodes if you like? He’s the shortcode for the first page you linked to, please let us know if you want the rest as well:

You will need to enable debug mode in order to paste the shortcode to a page: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

Thanks,
Rikard

August 3, 2015 at 7:03 am in reply to: Show image until video has loaded? #481903
Rikard
Keymaster
Hi nini_bacher,

Out of the box it would not be possible but you can try to add custom CSS like the following to Quick CSS to see if you have any luck with it:
```
#av_section_1 {
    background-image: url(https://yoursite.com/image.jpg);
}
```
Best regards,
Rikard
August 3, 2015 at 6:54 am in reply to: Twenty-Twenty Issue #481896

Rikard
Keymaster

Hi,

Thanks for the login and sorry for the late reply. I can see the problem, they get a bit cut off while scrolling down sometimes. I couldn’t see any reason for it happening though, would it be possible for you to contact the plugin authors to see if they are a better idea?

Regards,
Rikard

August 3, 2015 at 6:47 am in reply to: Problem with Enfold Facebook widget #481893
Rikard
Keymaster
Hi,

Sorry for the late reply. I’m actually not too familiar with the new version of the Facebook widget but it seems to be set to 300px and if you set it to a larger size the header image will not follow, so it doesn’t look very good. If you want to have a transparent background to the widget though you can add the following to Quick CSS:
```
.av_facebook_widget_wrap {
background-color: transparent !important;
}
```
Thanks,
Rikard
August 3, 2015 at 6:39 am in reply to: Parallax Site Crash on Chrome #481891

Rikard
Keymaster

Hi,

Sorry for the late reply and thanks for the admin access, do we have permission to disable plugins temporarily for testing purposes?

Best regards,
Rikard

August 3, 2015 at 6:34 am in reply to: Featured Images on Mobile #481889

Rikard
Keymaster

Hi,

Sorry for the late reply. Did you manage to get the problem fixed? Looking at your site it looks like the images are full width and on top of the text.

Thanks,
Rikard

August 3, 2015 at 6:29 am in reply to: Fixed background issue #481885

Rikard
Keymaster

Hi,

Sorry for the late reply, could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Thanks,
Rikard

August 3, 2015 at 6:28 am in reply to: Fatal error with nextgen Plus 1.3.0. #481883

Rikard
Keymaster

Hi @Urbannature, could you have a look at the link to the pdf from NextGen, it gives me a 404 error. It would be nice to see what they have to say about it.

Cheers!
Rikard

August 3, 2015 at 6:00 am in reply to: Shop Sidebar bellow #481873

Rikard
Keymaster

Hi again,

Please try the following: https://kriesi.at/support/topic/single-product-page-is-strange-sidebar-appears-under-product/#post-451940

Best regards,
Rikard

August 3, 2015 at 5:54 am in reply to: Shop Sidebar bellow #481870

Rikard
Keymaster

Hey @lamason,

Thanks for the heads up, we’ll fix that asap.

Cheers!
Rikard

August 3, 2015 at 5:52 am in reply to: Warning: Illegal offset type in isset or empty in… #481868

Rikard
Keymaster

Hi @xxtita,

Sorry for the late reply. Could you try to update to the latest version, 3.2.3, to see if that helps?

Best regards,
Rikard

August 3, 2015 at 5:36 am in reply to: Separator Whitespace Problem… #481863
Rikard
Keymaster
Hi Jörg,

Sorry for the late reply. Please try the following in Quick CSS:
```
.page-id-257 .content {
    padding-top: 0px !important;
    padding-bottom: 0px !important;
}
```
Regards,
Rikard
August 3, 2015 at 5:27 am in reply to: Registration Code does not work #481858
Rikard
Keymaster
Hi,

Sorry for the late reply, please try the following in Quick CSS:
```
.home .post-entry-15 {
    border: 1px solid #ddd !important;
}
```
Cheers!
Rikard
- This reply was modified 10 years, 8 months ago by Rikard.
August 3, 2015 at 5:02 am in reply to: How to open pictures in the lightbox in (real) fullscreen? #481855

Rikard
Keymaster

Hi,

Sorry for the late reply. I’m not familiar with any plugins like that and I’m not sure it’s even possible when dealing with pictures with varying sizes. For instance, “real” full width would not be possible for a portrait sized image on a desktop screen. I’m not sure if you still need help with this but please let us know if you should have any further questions.

Best regards,
Rikard

August 3, 2015 at 4:55 am in reply to: How to make slider full width of screen and disable default mouseover effect #481854

Rikard
Keymaster

Hi,

Sorry for the late reply. I’m not sure what’s going on there but I can’t see any accordions on the page you linked?

Regards,
Rikard

August 3, 2015 at 4:49 am in reply to: Full Width Easy Slider Video #481853
Rikard
Keymaster
HI,

Sorry for the late reply. You’re right, you are able to have videos in the slider, but they default at 100% or the slider size so having a smaller size will require some customisation. I had a look at your site again and I can see the video in the slide and it looks pretty good but it needs some tweaking. Please try the following CSS instead:
```
.postid-4208 li.slide-8 {
    width: 65% !important;
    max-height: 45% !important;
    left: 25% !important;
    top: 17% !important;
}
```
```
#top .av-video-slide {
    height: 170% !important;
    overflow: visible !important;
}
```
Thanks,

Rikard
August 3, 2015 at 4:35 am in reply to: Enfold facebook likebox #481851

Rikard
Keymaster

Hi,

Could you provide us with a link to the site in question so that we can take a closer look please?

Cheers!
Rikard

August 3, 2015 at 4:33 am in reply to: Issue with layout 1/4 column on tablet #481850

Rikard
Keymaster

Hi,

Sorry for the late reply. I’m not sure what the problem was with the special headers but you can set both markup (h1-h6) and font size, so a difference in size is most likely just different settings for the elements. Please let us know if we can help you out further on the topic.

Regards,
Rikard

July 31, 2015 at 10:52 am in reply to: Landing Page Issues #481242
Rikard
Keymaster
Hi rlogan2334,

Inspecting the page I’m seeing this being applied to the container elements as inline CSS:
```
#top.page-id-24 #av_section_1 .av-special-heading {
    background-color: transparent;
    height: 87px;
    width: 674px;
}
```
I’m not sure where it’s coming from but if you remove that it will give you the results you’re looking for.

Cheers!
Rikard
July 31, 2015 at 10:46 am in reply to: Mansonry Issue again #481237

Rikard
Keymaster

Hey gzelasco,

Could you provide us with a link to the site in question so that we can take a closer look please?

Thanks,
Rikard

July 31, 2015 at 10:44 am in reply to: Post slider autorotation #481234

Rikard
Keymaster

Hey,

Great, glad we could help :-)

Regards,
Rikard

July 31, 2015 at 10:34 am in reply to: Add author listing to blog sidebar #481229

Rikard
Keymaster

Hey endoradigital,

Maybe you could try a plugin like this? https://wordpress.org/plugins/sexy-author-bio/

Regards,
Rikard

July 31, 2015 at 10:31 am in reply to: Enfold Submenu is missing after worpress update 4.2.3 and Enfold update 3.2.3 #481226

Rikard
Keymaster

Hi cgonzalez-ppi,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Best regards,
Rikard

July 31, 2015 at 10:28 am in reply to: Enfold: Centering Columns for multi-column Post Slider layout #481221
Rikard
Keymaster
Hi,

I see, you can try the following in Quick CSS, though you might want to not apply it to smaller screens since it will most likely mess with the responsiveness:
```
.page-id-5995 .slide-entry-wrap .first {
margin-left: 17.5% !important;
}
```
Regards,
Rikard
- This reply was modified 10 years, 8 months ago by Rikard.
July 31, 2015 at 10:18 am in reply to: Default Editor with debug must be turned on in order to view discussion/comments #481214

Rikard
Keymaster

Hi,

Sorry, same result unfortunately. Am I logging in at the right address though, I’m trying at http://docs.rid….com/wp-admin

About your use case: yes, that is the way it’s supposed to work. But we will need access to the backend to check out why it’s not working.

Regards,
Rikard

July 31, 2015 at 10:11 am in reply to: Structured Data testing Datepublised missing #481210

Rikard
Keymaster

Hey tunnelas,

Which tool did you use to get those results?

Cheers!
Rikard
Author

Posts

Viewing 30 posts - 87,931 through 87,960 (of 93,569 total)

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