Page 2913 – Support | Kriesi.at – Premium WordPress Themes

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July 30, 2015 at 6:32 am in reply to: Add Font from Adobe Typekit #480531

Rikard
Keymaster

Hi,

Didn’t think of that, there’s a plugin for everything :-)

Please let us know if you should have any more questions on the topic.

Regards,
Rikard

July 30, 2015 at 6:30 am in reply to: Main shop page banner control #480530
Rikard
Keymaster
Hi,

Please try the following in Quick CSS:
```
#av_product_description .content {
    padding-top: 10px !important;
    padding-bottom: 10px !important;
}
```
Cheers!
Rikard
July 30, 2015 at 6:24 am in reply to: Customizing error404 page #480529

Rikard
Keymaster

Hi,

You can have a look at this video in the documentation: http://kriesi.at/documentation/enfold/portfolio-item/create-a-child-theme/

Best regards,
Rikard

July 30, 2015 at 5:54 am in reply to: Logo shrinks in Safari #480527

Rikard
Keymaster

Hi,

I’m not sure if you got this fixed or not but I’m pretty sure it’s caused by your customisations, otherwise the theme would not be compatible with Safari at all, and that is not the case.

Regards,
Rikard

July 30, 2015 at 5:48 am in reply to: Remove fixed height on easy slider for mobile #480525
Rikard
Keymaster
Hi,

Please try the following instead:
```
@media only screen and (min-width: 1235px) {
.avia-slideshow ul.avia-slideshow-inner {
height: 350px !important;
overflow: hidden;
}
}
```
Not sure how the H2 setting is not applying though, could you give an example please?

Best regards,
Rikard
July 30, 2015 at 4:47 am in reply to: HTTP Error #480515

Rikard
Keymaster

Hi,

It might be a memory issue, could you try increasing it? http://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

Cheers!
Rikard

July 30, 2015 at 4:42 am in reply to: Last Content not responsive if four entries with 1/4 3/4? #480514
Rikard
Keymaster
Hi,

Sorry for the late reply, please try the following in Quick CSS:
```
@media only screen and (max-width: 767px) {
.page-id-4 .no_margin.av_one_fourth {
    width: 100% !important;
}

.page-id-4 .no_margin.av_three_fourth {
    width: 100% !important;
}
}
```
Regards,
Rikard
July 29, 2015 at 9:46 am in reply to: Masonry on iPad vanished #480092

Rikard
Keymaster

Hi,

I don’t think that should be necessary, do you get the same result on a desktop machine using Safari? We’ve had some issue with pages not loading properly in Safari when using the back button, that’s why I’m asking. We are working to solve it but I can’t tell you when a fix would be available unfortunately.

Best regards,
Rikard

July 29, 2015 at 9:41 am in reply to: Font resize for body text and Font recolor for headlines #480088

Rikard
Keymaster

Hi!

For that look you can use the following:

Color section: set the background to red.
Inside the color section: Special header, text block, button element.

Best regards,
Rikard

July 29, 2015 at 9:34 am in reply to: Main menu colour and static blue box #480084

Rikard
Keymaster

Hey!

I’m not sure if this is what you are looking for, but you can set transparency for each page in the righthand side menu in the edit screen under the Header visibility and transparency option.

Regards,
Rikard

July 29, 2015 at 9:29 am in reply to: Product List for Category Pages #480083

Rikard
Keymaster

Hi,

Thanks for the feedback, we appreciate it. Please let us know if you should need any more help on the topic.

Thanks,
Rikard

July 29, 2015 at 9:25 am in reply to: Change color of bullets #480081
Rikard
Keymaster
Hi,

The might be slightly out of place if you do that but you can try the following:
```
.avia_mega_div .avia-bullet {
    border-top: 5px solid transparent !important;
    border-bottom: 5px solid transparent !important;
    border-left: 5px solid green;
}
```
Cheers!
Rikard
July 29, 2015 at 9:17 am in reply to: Change corner radius of "Article Slider" #480077

Rikard
Keymaster

Hey!

If you could post your replies in english more moderators would understand what you were talking about and we might have a solution as well :)

Best regards,
Rikard

July 29, 2015 at 9:14 am in reply to: Woocommerce product-category Title and Description not showing up #480075

Rikard
Keymaster

Hi!

You can upload them to for instance imgur.com or to a public dropbox folder and then link to them here.

Cheers!
Rikard

July 29, 2015 at 9:11 am in reply to: serious problemo in post order! post not showing up, or arrows missing #480074

Rikard
Keymaster

Hi,

To be honest, no. I have no idea how you are getting pages to show up in a blog feed? But I think an easy solution to your problem would be to convert the pages(!) you are having problems with and publish them as posts instead. You can easily copy/paste the shortcode by activating debug mode: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/

Regards,
Rikard

July 29, 2015 at 9:02 am in reply to: Issues on My Site in Mobile Version #480070

Rikard
Keymaster

Hey!

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Best regards,
Rikard

July 29, 2015 at 8:54 am in reply to: Pagination styling #480067

Rikard
Keymaster

Hey!

Did you change the site? I had a look but couldn’t find any pagination anymore? What you could do is to place “Pages” in it’s own paragraph, then the pages would wrap under it.

Best regards,
Rikard

July 29, 2015 at 6:00 am in reply to: Responsive Text LayerSlider Issue #480026

Rikard
Keymaster

Hey,

You’re telling the text to stay 370px away from the left margin at all times so there will be issues with that on smaller screens. Please try to remove the left margin and add the following instead to the paragraph:

text-align: center !important;

Also, make sure to that the text is allowed to wrap.

Best regards,
Rikard

July 29, 2015 at 5:51 am in reply to: Shop Page not displaying correctly #480025

Rikard
Keymaster

Hi!

Ok, we’ll see what we can do to help in the other threads asap.

Best regards,
Rikard

July 29, 2015 at 5:38 am in reply to: Broken widths color section, layer slider and masonry #480017
Rikard
Keymaster
Hey Mihály,

Thanks for the feedback, we really appreciate it. You’re absolutely right that the interaction could be better and that we could be more clear on how elements will behave, we will hopefully get better at this in the future. Until then, you can have a look at the documentation we have available here: http://kriesi.at/documentation/enfold/. Please let us know if you should have any other questions or problems we could help you out with.

Regards,
Rikard
- This reply was modified 10 years, 3 months ago by Rikard.
July 29, 2015 at 5:28 am in reply to: Parallax background image of content section not showing on mobile #480012

Rikard
Keymaster

Hi!

No I don’t think it’s the type of image but I know some settings are not supported by some mobile browsers but I’m unsure what the settings/browser are. I’ve asked @ismael to take a look as well as I think he knows more about this than I do. Please wait for his reply.

Cheers!
Rikard

July 29, 2015 at 5:22 am in reply to: Parallax Site Crash on Chrome #480009

Rikard
Keymaster

Hey!

Is there any chance you could create a temporary admin account for us to login with? We want to have a look at the backend. You can post the details in the Private Content section of your reply.

Best regards,
Rikard

July 29, 2015 at 4:50 am in reply to: Flooded google apis request #480006

Rikard
Keymaster

Hi!

Ok, please let us know if you should need any more help on the topic.

Regards,
Rikard

July 29, 2015 at 4:48 am in reply to: Enfold update issues (wp 4.3.2 and enfold 3.2.3) #480005

Rikard
Keymaster

Hey!

Thanks for the login, it looks like something went corrupt during update on your installation. Could you try to overwrite the theme files with a fresh copy from your Themeforest account via FTP please? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Cheers!
Rikard

July 29, 2015 at 4:44 am in reply to: Magazine excerpt #480004

Rikard
Keymaster

Hi,

Ok, could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Cheers!
Rikard

July 29, 2015 at 4:38 am in reply to: Site isn't responding well to CDN #480002

Rikard
Keymaster

Hey!

I get the following error on your site: Font from origin ‘http://rcteamchat.gupshuptechnolog.netdna-cdn.com’ has been blocked from loading by Cross-Origin Resource Sharing policy: No ‘Access-Control-Allow-Origin’ header is present on the requested resource. Origin ‘http://rc.teamchat.com’ is therefore not allowed access.

Don’t know if there’s a way to select to not load the icon font with the CDN or not?

Best regards,
Rikard

July 29, 2015 at 4:32 am in reply to: Basic gallery does not load thumbs. Mosaic has new random spaces. #480001

Rikard
Keymaster

Hey!

Did Ismaels suggestion work out for you? I had a look at the link in your initial posts and I couldn’t see the error anymore.

Regards,
Rikard

July 29, 2015 at 4:29 am in reply to: Make testimonial and a content slider NOT move the page up and down. #479998
Rikard
Keymaster
Hi!

You could set the containers to a fixed height, but you are putting yourself in a situation where you would have to write a lot of CSS to maintain the responsiveness of the container for smaller screens. You can use the following if you want to do it anyway:
```
.avia-content-slider-inner {
    min-height: 400px !important;
    max-height: 400px !important;
}
```
Best regards,
Rikard
July 29, 2015 at 4:22 am in reply to: Rotating Slider Images (Change Size) #479994

Rikard
Keymaster

Hey!

Thanks for the login. I wasn’t sure what you meant in your first post but I can see what you are doing now, if you tell a 180x180px image to display 240×180 with CSS it will look distorted and stretched, there’s no getting away from that. I would recommend you to upload images in the size you would like them to display instead.

Best regards,
Rikard

July 29, 2015 at 4:13 am in reply to: Customize Fullwidth Slider Navigation Circles #479991
Rikard
Keymaster
Hey alex5252!

That would take a lot of time and is out of scope of theme support, but you can use the following CSS to target the circles:
```
.avia-slideshow-dots a.goto-slide {
/* your code here */
}
```
Cheers!
Rikard
Author

Posts

Viewing 30 posts - 87,361 through 87,390 (of 92,893 total)

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