Page 2912 – Support | Kriesi.at – Premium WordPress Themes

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August 10, 2015 at 5:13 am in reply to: The Events Calendar TOC – Recommended Plugin Warning #485024

Rikard
Keymaster

Hey Heathcliffe,

Could you provide us with a link to the site in question so that we can take a closer look please?

Thanks,
Rikard

August 10, 2015 at 5:04 am in reply to: Add a clickable image in the header #485022
Rikard
Keymaster
Hi,

Sorry for the late reply, please try the following CSS in Quick CSS:
```
#text-3 {
    z-index: 10000 !important;
}
```
Regards,
Rikard
August 10, 2015 at 4:59 am in reply to: Simple Slider does not change image size #485021

Rikard
Keymaster

Hi,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Regards,
Rikard

August 10, 2015 at 4:54 am in reply to: Frontpage ID #485019

Rikard
Keymaster

Hi,

Glad you got it fixed :-)

Best regards,
Rikard

August 10, 2015 at 4:53 am in reply to: Demo Content / Website #485018

Rikard
Keymaster

Hi,

Sorry for the late reply. We usually respond within 12 hours but when you reply to your own thread it sends it to the back of our queue. I had a look at your site and I don’t know why the background image to the color section was missing but I’ve added it for you. You can do this by editing the color section in question and selecting the Section Background tab. Please have a look at your site now and let us know if you should have any more questions or problems.

Thanks,
Rikard

August 10, 2015 at 4:45 am in reply to: Site Title and Tagline beside the Logo #485016

Rikard
Keymaster

Hi,

Sorry for the late reply. We can help you out with styling the header widget but I couldn’t see it on your site? We need to inspect the element in order to give you the correct CSS for it.

Regards,
Rikard

August 10, 2015 at 4:41 am in reply to: LayerSlider responsive issues #485015

Rikard
Keymaster

Hi,

Sorry for the late reply. It seems to be happening because of the CSS values put in there, the text being 85% of the screen window from the top for instance, that will cause the slider container to stretch out like it’s doing. 200px from the left will likely cause some issues on smaller screens as well. You might want to consider creating a new slider on for mobile and optimising it for small screens. You can then hide/show the appropriate slider with CSS which we can help you out with.

Regards,
Rikard

August 8, 2015 at 7:22 am in reply to: SEO rankings pretty low #484760

Rikard
Keymaster

Hi,

We can’t really take any credit but I’m glad you got the answers you were looking for. Please start a new thread if you should have any more questions or problems.

Best regards,
Rikard

August 8, 2015 at 7:19 am in reply to: Blog is shown although it shouldn't be show #484759

Rikard
Keymaster

Hi JVW234,

I’m not sure what’s going on there but I think it’s because of you Polylang plugin, when viewing the site it goes to …/de/. I’m not familiar with that plugins and it becomes even harder for me when it’s in german, could you have a look at the settings in the plugin please?

Thanks,
Rikard

August 8, 2015 at 6:42 am in reply to: Layer slider and slide trnasitions #484756

Rikard
Keymaster

Hi,

You have 4 different transitions selected there, could you try to remove all but one to see if you have any luck with that?

Thanks,
Rikard

August 8, 2015 at 6:37 am in reply to: Anchor links don't work in mobile menu (iOS) and Safari #484755

Rikard
Keymaster

Hi Bob,

Could you provide us with a link to the site in question so that we can take a closer look please?

Thanks,
Rikard

August 8, 2015 at 6:33 am in reply to: Widget stucked in Appearance -> Widgets area #484754

Rikard
Keymaster

Hi Ivan,

Login is working now at least, I can see your problem but I’m not sure if I have a solution for you. I’m not sure where that plugin would have registered the widget area (I thought it was only a widget), but I would recommend you to start looking in your functions.php to see if you can find anything there.

Thanks,
Rikard

August 8, 2015 at 6:26 am in reply to: Slider image glitching #484753

Rikard
Keymaster

Hi,

I what version of Chrome are you seeing that? It looks fine on my end using the latest version, 44.0.2403.130 (64-bit). Would it be possible for you to record a video of it?

Best regards,
Rikard

August 8, 2015 at 6:21 am in reply to: lightbox from other widget plugin does not work #484752

Rikard
Keymaster

Hi,

I can’t see any login details, could you try to post them again in the Private Section please?

Thanks,
Rikard

August 8, 2015 at 6:16 am in reply to: Media Library Error – can't upload images #484751

Rikard
Keymaster

Hey @migue_theme,

I just uploaded the Kriesi logo without any problems, what kind of files are you having trouble with?

Thanks,
Rikard

August 8, 2015 at 5:37 am in reply to: blog image size single post with big preview image #484749

Rikard
Keymaster

Hi,

I’m not sure what you mean by that exactly but I think it’s because the CSS of the masonry element is set to cover the area assigned for the image, so, the image is not really cropped, it’s just covering the area so some image data will not be visible. If this would have been done in a different way it would be very difficult to get the correct look because of differing image sizes.

Thanks,
Rikard

August 8, 2015 at 5:32 am in reply to: After activating "Browser caching" & "BWP Minify" slideshow is not working #484748

Rikard
Keymaster

Hi,

Did you have any luck with the other thread?

Best regards,
Rikard

August 8, 2015 at 5:30 am in reply to: Customising Blog appearance, blog and post pages should be consistent #484747

Rikard
Keymaster

Hi,

The site login worked fine but not the WordPress one, could you check please?

Thanks,
Rikard

August 8, 2015 at 5:25 am in reply to: No WYSIWYG Editor on Default or Advanced Layout Editor, Enfold #484745

Rikard
Keymaster

Hey,

No worries, live and learn right? :-)

Glad you got it fixed!

Thanks,
Rikard

August 8, 2015 at 5:23 am in reply to: Restaurant One Page change Menu and Logo position only on the first page #484744

Rikard
Keymaster

Hi,

Then you are using the wrong code, could you try to explain a bit further what you are trying to do please?

Thanks,
Rikard

August 8, 2015 at 5:08 am in reply to: Problems w/ Revising Pages #484741
Rikard
Keymaster
Hi,

From your builder:
```
Brian <strong>Smith
```
Unclosed strong tag.
```
Dawn <strong>Wells
```
Unclosed strong tag.
```
Rob <strong>Angel
```
Unclosed strong tag.

We’ve given you the reason to why this is happening, maybe it would be a good idea to check if you did the same mistake again?

Regards,
Rikard
August 7, 2015 at 10:31 am in reply to: Turning on Custom CSS Class field for all ALB Elements #484395
Rikard
Keymaster
Hi simulthink,

The code you posted is commented out, so if you replace:
```
/*
* add option to edit elements via css class
*/
// add_theme_support(‘avia_template_builder_custom_css’);
```
with this:
```
/*
* add option to edit elements via css class
*/
add_theme_support(‘avia_template_builder_custom_css’);
```
it should work.

Thanks,
Rikard
August 7, 2015 at 10:28 am in reply to: Posts and Portfolio Entries not displaying #484394

Rikard
Keymaster

Hey marieilene,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Regards,
Rikard

August 7, 2015 at 10:26 am in reply to: full width button click that opens hidden div #484393

Rikard
Keymaster

Hey M1000000,

If you enable this: http://kriesi.at/documentation/enfold/turn-on-custom-css-field-for-all-alb-elements/ and add a class for the button and div element you should be able to use jQuery toggle to open/close the element: http://www.w3schools.com/jquery/eff_toggle.asp

Best regards,
Rikard

August 7, 2015 at 10:23 am in reply to: There is no preview-featured image box on add new portfolio page #484391

Rikard
Keymaster

Hi,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Regards,
Rikard

August 7, 2015 at 10:14 am in reply to: Removing date and article type indicators from Masonry blog element #484389
Rikard
Keymaster
Hi Raymmar,

It should be pissible yes :)

Please try the following in Quick CSS:
```
.av-inner-masonry-content .av-icon-display, .av-inner-masonry-content .av-masonry-date {
  display:none !important;
}
```
Thanks,
Rikard
August 7, 2015 at 10:08 am in reply to: Error after update to wordpress 4.2.4 #484388

Rikard
Keymaster

Hey myproduct,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Thanks,
Rikard

August 7, 2015 at 10:06 am in reply to: Masonry Cutting off Title and Image #484385

Rikard
Keymaster

Hey adelphik,

Could you provide us with a link to the site in question so that we can take a closer look please?

Best regards,
Rikard

August 7, 2015 at 10:02 am in reply to: Backup Plugin Conflicts with Enfold #484378

Rikard
Keymaster

Hey Iain,

I’ve never used that particular plugin myself but I have used this before without any problems: https://wordpress.org/plugins/updraftplus/

Regards,
Rikard

August 7, 2015 at 9:53 am in reply to: Add a clickable image in the header #484375

Rikard
Keymaster

Hi RunningDogMedia,

Maybe you could try the following instead? http://kriesi.at/documentation/enfold/adding-a-widget-area-to-the-header/. We’ll help you out with positioning once you have added the widget.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 87,331 through 87,360 (of 93,187 total)

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