Page 2911 – Support | Kriesi.at – Premium WordPress Themes

Forum Replies Created

Viewing 30 posts - 87,301 through 87,330 (of 93,508 total)

← 1 2 3 … 2,910 2,911 2,912 … 3,115 3,116 3,117 →

Author

Posts
August 19, 2015 at 9:38 am in reply to: Maximum container widget not responding #489890

Rikard
Keymaster

Hi,

Glad we could help :-)

Best regards,
Rikard

August 19, 2015 at 9:36 am in reply to: I want links to be underlined #489889

Rikard
Keymaster

Hey,

Great, glad we could help :-)

Best regards,
Rikard

August 19, 2015 at 9:33 am in reply to: logo problem #489886
Rikard
Keymaster
Hi,

It seems you have removed the screenshot in your first post, but you can try the following in Quick CSS:
```
#header_main .container {
padding: 0px 0px !important;
}
```
Regards,
Rikard
August 19, 2015 at 9:26 am in reply to: Can't edit pages, Advanced Layout not working on pages #489885

Rikard
Keymaster

Hi,

There seems to be some issues with your installation there, I get the exhausted memory warning in the right hand menu when trying to edit one of your pages and none of the editor load, not even the default one. You could try to disable all plugins to see if that helps, otherwise I think it would be a good idea to do a clean installation of WordPress and the Theme.

Regards,
Rikard

August 19, 2015 at 9:13 am in reply to: Remove menu item from top menu #489878

Rikard
Keymaster

Hello Mr. Burns,

Did you try out @Guenni007’s suggestions and did you have any luck with them?

Regards,
Rikard

August 19, 2015 at 9:11 am in reply to: Image linking in white space – Ghost links #489877

Rikard
Keymaster

Hi,

Not sure I understand completely but you’re saying that the link extends outside of the actual image, correct? I couldn’t see that behaviour on the page you linked in latest version of Chrome, what browser are you using to get this? If possible please post a screenshot where it happens.

Regards,
Rikard

August 19, 2015 at 9:05 am in reply to: Custom template for password protection shows head and sidebar twice after login #489874
Rikard
Keymaster
Hey Simon,

What happens if you comment out get_header() and get_footer() ?
```
//get_header();
<?php //get_footer(); ?>
```
Regards,
Rikard
August 19, 2015 at 8:57 am in reply to: format in tables is different every second row #489870

Rikard
Keymaster

Hey @Gee Are Pabst,

Just drag a Code Block element onto the page in question before the element you want to affect, then copy paste either of the code suggestions posted earlier into that block to see if that works. You can also use Quick CSS in the Theme options if you prefer that.

Regards,
Rikard

August 19, 2015 at 8:54 am in reply to: Advanced Layout Editor maybe Content Error? #489868

Rikard
Keymaster

Hi,

What icons would you like to change them to? We can help you restyle them if the styling is the problem. If possible then please post a screenshot or a link to the icons you would like to use instead.

Regards,
Rikard

August 19, 2015 at 8:51 am in reply to: i frames problem #489866

Rikard
Keymaster

Hi,

Glad you got it fixed :-)

Regards,
Rikard

August 19, 2015 at 8:48 am in reply to: featured image misbehaving for pages #489865

Rikard
Keymaster

Hi,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply. Please be specific on how we can reproduce the error.

Best regards,
Rikard

August 19, 2015 at 8:45 am in reply to: Video post doesn't work #489864

Rikard
Keymaster

Hi,

Ok I understand now, though I don’t think only pasting a link to a video on the first line automatically makes it a video post. I tried on my local installation with just a YouTube link in the post and it stays in the Standard format. I think you will have to manually select what format you want the post to be in to be honest.

Regards,
Rikard

August 19, 2015 at 8:38 am in reply to: Enfold – Importing Demo Contant (Photography Demo) #489862

Rikard
Keymaster

Hey,

Great, glad it worked out :-)

Regards,
Rikard

August 19, 2015 at 8:37 am in reply to: mobile menu parent items open submenu and don't click through #489861

Rikard
Keymaster

Hi,

Thanks again, I’m sure this functionality will be implemented in a future release.

Best regards,
Rikard

August 19, 2015 at 7:13 am in reply to: URGENT: Enfold is misaligned on Macbooks #489843

Rikard
Keymaster

Hi,

Glad we could help :-)

Best regards,
Rikard

August 19, 2015 at 7:12 am in reply to: Quick css is not responding anymore #489842

Rikard
Keymaster

Hi,

Could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

Regards,
Rikard

August 19, 2015 at 7:05 am in reply to: Decrease space between header and menu #489839

Rikard
Keymaster

Hi,

Glad we could help :-)

Thanks,
Rikard

August 19, 2015 at 5:40 am in reply to: WooCommerce Update Breaks Checkout – SyntaxError: Unexpected token #489827

Rikard
Keymaster

Hi jewelandlotus,

Could you try to go back to an earlier version of WooCommerce to see if that helps? Please send us an admin login so that we can have a closer look, you can post the details in the Private Content section of your reply.

Best regards,
Rikard

August 19, 2015 at 5:32 am in reply to: Gap between two "Promo-Box" #489825

Rikard
Keymaster

Hi,

I added a code block element just above the first icon box to decrease the margin, please have a look at your site now.

Thanks,
Rikard

August 19, 2015 at 5:24 am in reply to: Portfolio Avia Layout unsichtbar nach Enfold update #489821

Rikard
Keymaster

Hi,

My german is not perfect but I think your problem got fixed, correct?

Thanks,
Rikard

August 19, 2015 at 5:23 am in reply to: Representation in the frontend is faulty #489820

Rikard
Keymaster

Hi a-l-p,

This is what I’m seeing on my end, logged out obviously: http://imgur.com/JsdEOER. Could you try to empty your browser cache and reload a few times to see if that helps please?

Regards,
Rikard

August 19, 2015 at 5:17 am in reply to: Header 1 & 2 ? —— Blog post picture ? —— Blog Sidebar #489817

Rikard
Keymaster

Hey Cwiedler,

I’m not sure on what pages to find the errors you are listing, could you link directly to them please?

Regards,
Rikard

August 19, 2015 at 5:11 am in reply to: Column Doesn't Show #489814

Rikard
Keymaster

Hey waterwalk,

I’m not sure I understand what you mean by that, I couldn’t see anything obviously wrong with your site. Could you provide us with a screenshot of the problem please? You can upload it to for instance imgur.com or a public dropbox folder and then link to it here.

Thanks,
Rikard

August 19, 2015 at 5:07 am in reply to: Change dots on background? #489810

Rikard
Keymaster

Hi,

It does show something but it’s very small and almost transparent, click the link and look at the top left hand side of your browser. I think that images is used to repeat as a background.

Thanks,
Rikard

August 18, 2015 at 2:31 pm in reply to: Version 2.9.2 copy #489520
Rikard
Keymaster
Hi again Alan,

@ismael found a copy of 2.9.2. functions.php included in private. If you need the whole pack then please send us your email in the Private Content section.

Regards,
Rikard
- This reply was modified 10 years, 7 months ago by Rikard.
August 18, 2015 at 2:08 pm in reply to: onclick command #489507

Rikard
Keymaster

Hi dabomb,

Could you give us access to the page you’re trying this on so that we can have a look?

Best regards,
Rikard

August 18, 2015 at 2:04 pm in reply to: No Import Dummy Data in 3.2.3 #489501

Rikard
Keymaster

Hi tstaszak,

You should be able to import all the demos in the latest version. Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Thanks,
Rikard

August 18, 2015 at 2:02 pm in reply to: Version 2.9.2 copy #489500

Rikard
Keymaster

Hi Alan,

Sorry for the long wait, I’ve asked but I know he’s very busy at the moment. As for the system we use it’s because we want to help each customer in order by which their issue was posted. But I can see your point, it would be better if it was only sent to the back once it’s answered by a moderator. But then again, another user could give a good solution too.

Best regards,
Rikard

August 18, 2015 at 1:55 pm in reply to: Custom background color entry in module won't populate on the site. #489494
Rikard
Keymaster
Hey Intell,

Please try the following in Quick CSS under Enfold–>General Styling:
```
.home #after_submenu {
background-color:#151515 !important;
}
```
Best regards,
Rikard
August 18, 2015 at 1:49 pm in reply to: Can't edit pages, Advanced Layout not working on pages #489492

Rikard
Keymaster

Hi grahamonak,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Regards,
Rikard
Author

Posts

Viewing 30 posts - 87,301 through 87,330 (of 93,508 total)

← 1 2 3 … 2,910 2,911 2,912 … 3,115 3,116 3,117 →