Page 2911 – Support | Kriesi.at – Premium WordPress Themes

Forum Replies Created

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Posts
July 31, 2015 at 9:04 am in reply to: Adding Logout Link to a Submenu of the Main Menu #481162

Rikard
Keymaster

Hey,

Glad you got it fixed and thanks for sharing the solution :-)

Regards,
Rikard

July 31, 2015 at 8:59 am in reply to: Enfold Warnings #481157

Rikard
Keymaster

Hi,

Make sure all plugins are disabled, then enable them one by one to find out which one is causing the error message. You should probably consider using an alternative plugin instead of the one causing the problem.

Regards,
Rikard

July 31, 2015 at 8:56 am in reply to: Menu and Header height gone wrong #481155

Rikard
Keymaster

Hey FMIS!

Could you provide us with a link to the site in question so that we can take a closer look please?

Cheers!
Rikard

July 31, 2015 at 8:54 am in reply to: Mega menu's columns different width #481152

Rikard
Keymaster

Hi RodionK,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Regards,
Rikard

July 31, 2015 at 8:52 am in reply to: Twenty-Twenty Issue #481150

Rikard
Keymaster

Hi mkuzman,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Best regards,
Rikard

July 31, 2015 at 8:46 am in reply to: Search Page #481148

Rikard
Keymaster

Hi raulbofill,

I think that would take a lot of customisation and is out of scope of forum support, but send us a link to your page and we’ll have a look.

Regards,
Rikard

July 31, 2015 at 8:44 am in reply to: Order Received, My Account page display issues #481146
Rikard
Keymaster
Hi,

You could try to put some margin on the table like this:
```
table.order_details {
    margin-bottom: 40px !important;
}
```
Regards,
Rikard
July 31, 2015 at 8:37 am in reply to: HTTP Error #481140

Rikard
Keymaster

Hi,

Ok, please let us know should need any more help.

Best regards,
Rikard

July 31, 2015 at 8:36 am in reply to: LayerSlider in Responsive #481139

Rikard
Keymaster

Hi,

So the issue is that the transition lags or looks ugly? My guess is that devices like phones can’t handle the animation well enough or might not be supported in the browser you are using. Could you try adding another slider which uses less animation and we’ll show it only for phone sized screens?

Thanks,
Rikard

July 31, 2015 at 8:25 am in reply to: Remove WORDPRESS from automatic email sender name #481134

Rikard
Keymaster

Hey Gurify,

Please try the following: http://premium.wpmudev.org/blog/wordpress-email-settings/

Best regards,
Rikard

July 31, 2015 at 8:21 am in reply to: Placement problems in mobile view (cart and search icon) #481133

Rikard
Keymaster

Hi,

Glad you got it fixed.

Thanks,
Rikard

July 31, 2015 at 8:16 am in reply to: Parallax Site Crash on Chrome #481129

Rikard
Keymaster

Hi,

Could you change the account to admin please? I couldn’t really do anything but I saw that you had a caching plugin active, please try to disable all plugins while testing.

Thanks,
Rikard

July 31, 2015 at 8:09 am in reply to: Masonry on iPad vanished #481126

Rikard
Keymaster

Hi,

Great, please let us know if you should need any further help on the topic.

Regards,
Rikard

July 31, 2015 at 7:53 am in reply to: Angle brackets not escaped in button module #481120

Rikard
Keymaster

Hi,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Regards,
Rikard

July 31, 2015 at 7:50 am in reply to: yith-woocommerce-zoom-magnifier #481119

Rikard
Keymaster

Hi,

Why that plugin is not working is most likely due to a javascript conflict, that’s why it will work with some themes and not work with other, like Enfold. I’m not sure if this is on the priority list or not but I would suspect the latter to be honest. There are thousands of plugins out there and there’s just no way that every theme can be compatible with them all. You could try disabling all other plugins to see if there’s a conflict with another plugin.

Thanks,
Rikard

July 31, 2015 at 7:42 am in reply to: Remove fixed height on easy slider for mobile #481115
Rikard
Keymaster
Hi,

Please try the following instead, it will only apply to the front page:
```
@media only screen and (min-width: 1235px) {
.page-id-2 .avia-slideshow ul.avia-slideshow-inner {
height: 350px !important;
overflow: hidden;
}
}
```
Cheers!
Rikard
July 31, 2015 at 7:39 am in reply to: color section bellow sidebare or extra row in footer #481113

Rikard
Keymaster

Hey,

You could get the look by adding a color section just above the footer and select the same background in it as in the footer.

Regards,
Rikard

July 31, 2015 at 6:49 am in reply to: CSS Not Loading on SSL Site #481106

Rikard
Keymaster

Hey seanbaugh,

Could you link to the login page as well please? The regular /wp-login.php or /wp-admin are only loading the coming soon page.

Regards,
Rikard

July 31, 2015 at 6:44 am in reply to: Image Upload, Mulitple Images Created #481103

Rikard
Keymaster

Hey,

There should not be any limit except for your server space of course, could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Best regards,
Rikard

July 31, 2015 at 6:42 am in reply to: Issue with Tables #481102
Rikard
Keymaster
Hi,

You could try setting a transparent background for the table:
```
table {
    background-color: transparent;
}
```
Best regards,
Rikard
July 31, 2015 at 6:39 am in reply to: Mobile Responsive for Footer widgets way too tight #481101
Rikard
Keymaster
Hi Courtney,

Please try the following in Quick CSS, make sure to disable all caching/minify plugins to see the changes:
```
@media only screen and (max-width: 767px) {
#footer .av_one_fifth, #implants .av_one_third {
width:100% !important;
}
}
```
Best regards,
Rikard
July 31, 2015 at 6:21 am in reply to: Mobile menu background is transparent #481100

Rikard
Keymaster

Hi,

Are you working on the site with the caching and minify plugins active? Please disable them if you are, I just tried the code I first gave you and it works.

Cheers!
Rikard

July 31, 2015 at 6:15 am in reply to: PROBLEM WITH WPML AND ENFOLD WHEN YOU NEED TO DO A LINK WITH BOX WITH ICON #481099

Rikard
Keymaster

Hi analidia,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Regards,
Rikard

July 31, 2015 at 6:14 am in reply to: Fullscreen slider #481098

Rikard
Keymaster

Hi,

Using the full width slider will have that effect since it’s full width, it will take up the full width of the box/browser width. I’m not sure what customisations you’ve done but the sidebar should display underneath full width elements by default.

Best regards,
Rikard

July 31, 2015 at 6:06 am in reply to: Pagination styling #481097

Rikard
Keymaster

Hi,

Did you manage to sort it out? I had a look on iphone4/chrome and it looks good!

Cheers!
Rikard

July 31, 2015 at 5:59 am in reply to: Issues in Safari #481096

Rikard
Keymaster

Hi,

I had a look at your site on more or less the same setup as you were having problems with, only difference being the browser version (8.0.6), and it seems to be working fine on my end. The only problem being pages not loading when using the back button which is a known bug we are working on solving. Could you try removing your browser cache and reloading a few times to see if that helps?

Regards,
Rikard

July 30, 2015 at 11:13 am in reply to: Navigation layout keeps breaking on iPhone 6 browser unless I clear phone cache #480606

Rikard
Keymaster

Hey Jeff,

Could you try to update the theme to the latest version, 3.2.3, to see if that helps please?

Regards,
Rikard

July 30, 2015 at 11:10 am in reply to: Basic gallery does not load thumbs. Mosaic has new random spaces. #480605

Rikard
Keymaster

Hey Clifford,

Thanks for the kind words and I’m glad that we could help you out, if you added the CSS that Ismael gave you to Quick CSS it will be safe during updates, but you could save the URL to this thread as well if you were to lose them at some point.

Cheers!
Rikard

July 30, 2015 at 11:03 am in reply to: PORTFOLIO pages not working, few bugs #480603

Rikard
Keymaster

Hi,

Glad you got it fixed, please let us know if you should need any more help on the topic.

Cheers!
Rikard

July 30, 2015 at 11:02 am in reply to: Turn off Product Page Banner #480602

Rikard
Keymaster

Hey Peter,

Not sure what you mean by banner, do you mean the area where the title and breadcrumbs are displayed? If so, you can edit to not display it in the righthand side menu on the edit page or the page in question.

Best regards,
Rikard
Author

Posts

Viewing 30 posts - 87,301 through 87,330 (of 92,898 total)

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