Page 2905 – Support | Kriesi.at – Premium WordPress Themes

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Posts
August 15, 2015 at 9:57 am in reply to: Inverted Photos #488186

Rikard
Keymaster

Hi,

That’s strange, could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Best regards,
Rikard

August 15, 2015 at 9:51 am in reply to: Vertical Bar in URL #488182

Rikard
Keymaster

Hi Teri,

I get a 403 error when trying to access your site, what do we need to do to access it?

Regards,
Rikard

August 15, 2015 at 9:49 am in reply to: Color Section custom % height #488181

Rikard
Keymaster

Hey @haydaw,

Did you try out @Cyril’s suggestion and did you have any luck with it?

Thanks,
Rikard

August 15, 2015 at 9:48 am in reply to: How To Make Number Prominent #488180

Rikard
Keymaster

Hey @steve55555,

Did you try @Cyril’s suggestion and did you have any luck with it?

Best regards,
Rikard

August 15, 2015 at 9:43 am in reply to: AV Magazine – Change date to normal case #488179

Rikard
Keymaster

Hey,

Great, glad you got it fixed :-)

Cheers!
Rikard

August 15, 2015 at 9:41 am in reply to: Blurry logo top of page #488178

Rikard
Keymaster

Hi,

It looks like you are using a logo with the dimensions of 300×49 pixels, the recommended value is 340×156 pixels. Could adjust it a bit and upload again to see it it works better then?

Thanks,
Rikard

August 15, 2015 at 9:38 am in reply to: Editing window of page is empty since update 2 days ago? #488176

Rikard
Keymaster

Hi mspomer,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Best regards,
Rikard

August 15, 2015 at 9:23 am in reply to: Adding FACEBOOK BADGE to Top Bar via Phone Number #488174
Rikard
Keymaster
Hey,

Please try the following in Quick CSS under Enfold–>General Styling:
```
.av-social-link-linkedin a {
  color: green !important;
}

.av-social-link-facebook a {
  color:blue !important;
}
```
Best regards,
Rikard
August 15, 2015 at 9:18 am in reply to: Custom BG Image for Logo Area Dimensions? #488173

Rikard
Keymaster

Hey cmerzut,

I’m not sure exactly what you mean but the recommended dimensions for the logo is 340px * 156px, could you please provide us with a screenshot of exactly what area you mean if I’ve misunderstood you?

Thanks,
Rikard

August 15, 2015 at 9:15 am in reply to: Homepage initially freezes on the ipad #488170

Rikard
Keymaster

Hi understandchristianity,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Regards,
Rikard

August 15, 2015 at 9:11 am in reply to: Remove pagination on blog #488167
Rikard
Keymaster
Hi mikehartrich,

Please try the following in Quick CSS under Enfold–>General Styling:
```
.avia-post-prev, .avia-post-next {
  display:none !important;
}
```
Best regards,
Rikard
August 15, 2015 at 9:01 am in reply to: Update Installation #488163

Rikard
Keymaster

Hi,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Regards,
Rikard

August 15, 2015 at 8:59 am in reply to: Facebook Widget stopped working. Now blank. #488162

Rikard
Keymaster

Hi,

What I’m seeing on my end using OSX 10.10.3 and latest version of Chrome: http://imgur.com/oMj0uFk

Best regards,
Rikard

August 15, 2015 at 8:52 am in reply to: Insecure call SSL HTTPS On Blog Posts #488160

Rikard
Keymaster

Hey,

Glad we could help :-)

Cheers!
Rikard

August 15, 2015 at 8:49 am in reply to: Enfold SSL and Images #488158

Rikard
Keymaster

Hi,

Thanks for letting us know and glad you got it fixed :-)

Best regards,
Rikard

August 15, 2015 at 8:13 am in reply to: W3C Validator theme errors #488154

Rikard
Keymaster

Hey,

If you remove the markup the theme won’t function as it should which I think would be very bad for SEO/usability, so I don’t think it’s a very good idea to do so. Have you received any notices from Google that it’s affecting your ranking or have you experienced any drop in rankings because of it?

Regards,
Rikard

August 15, 2015 at 8:09 am in reply to: blog posts don't show on blog page #488152

Rikard
Keymaster

Hi rdswestnet,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Regards,
Rikard

August 15, 2015 at 8:00 am in reply to: Layerslider does'nt show in frontoffice (seem to work fine in backoffice) #488150

Rikard
Keymaster

Hi,

Great, glad you got it fixed :-)

Best regards,
Rikard

August 15, 2015 at 7:59 am in reply to: Blog content max-width default – 600px #488148

Rikard
Keymaster

Hey MindSpark,

Could you provide us with a link to the site in question so that we can take a closer look please?

Regards,
Rikard

August 15, 2015 at 7:57 am in reply to: masonry blog show title and excerpt below thumbnail #488147

Rikard
Keymaster

Hey Spiv,

Could you provide us with a link to the site in question so that we can take a closer look please?

Thanks,
Rikard

August 15, 2015 at 7:54 am in reply to: Customize blog #488146
Rikard
Keymaster
Hi,

Please try the following in Quick CSS under Enfold–>General Styling:
```
.entry-content {
    max-width: 100% !important;
}

#top .fullsize .template-blog .post-title, #top .fullsize .template-blog .post-meta-infos {
    text-align:left !important;
}
```
Best regards,
Rikard
August 15, 2015 at 7:09 am in reply to: sidebar font size #488138

Rikard
Keymaster

Hi,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

Regards,
Rikard

August 15, 2015 at 7:07 am in reply to: WPML Configured ==> page not found #488137

Rikard
Keymaster

Hey,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply. Also make sure that you are using the latest version of the theme, currently it’s 3.2.3.

Thanks,
Rikard

August 15, 2015 at 7:02 am in reply to: Unable to edit page after creating it; Builder Debug no help #488136

Rikard
Keymaster

Hi,

Ok, I see the problem now. Not sure what could be the cause but it’s most likely due to unclosed markup or the shortcode you are using. Could you try to recreate the columns but use as much of the Enfold elements instead of writing everything in a single text block? You could use the special header element for headers and text block for paragraphs for instance.

Best regards,
Rikard

August 15, 2015 at 6:52 am in reply to: Update Broke Editor? #488131

Rikard
Keymaster

Hi,

Glad you got it fixed :-)

Best regards,
Rikard

August 15, 2015 at 6:51 am in reply to: Enfold theme not working in Dashboard #488128

Rikard
Keymaster

Hi dezine09,

Could you try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps?
http://kriesi.at/documentation/enfold/updating-your-theme-files/

Regards,
Rikard

August 15, 2015 at 6:48 am in reply to: Remove "prettyPhoto" tags from woocommerce config to avoid conflicts #488127

Rikard
Keymaster

Hey José,

Thanks for sharing, much appreciated :-)

Regards,
Rikard

August 15, 2015 at 6:46 am in reply to: Easy Slider Text #488126

Rikard
Keymaster

Hi,

Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply. Please keep in mind that your thread will be sent to the back of our support queue if you reply to it.

Thanks,
Rikard

August 15, 2015 at 6:43 am in reply to: Quick css is not responding anymore #488125
Rikard
Keymaster
Hi,

You might have to use !important after you CSS statements, like this for example:
```
.example-class {
color:red !important;
}
```
Best regards,
Rikard
August 15, 2015 at 6:36 am in reply to: Slider Trouble after Moving to New Server #488122

Rikard
Keymaster

Hey,

It was most likely caching, glad you got it fixed :-)

Thanks,
Rikard
Author

Posts

Viewing 30 posts - 87,121 through 87,150 (of 93,186 total)

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